Starbucks
7135 Aurora Rd, Aurora
(234) 432-2622
Recent Reviews
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The store manager who answers the drive through is extremely rude, aggressive, condescending, and short tempered. Every time. There were no people in line ahead or behind, and maybe one person in the store. There’s no call for this.
I was having beverages with a friend and my daughter-n-law and her two children, 15 months and 4 yr old. There were four other people in the restaurant when the manager, Anthony, asked my daughter-n-law to leave with her kids. Said it was his principal that they were being to loud.(the 15 mo old was walking around and we had to keep bringing her back to the table. Yes, she was testing her independence.) she was not crying at all. After they left, I asked the manager who complained and he said “no one, it’s my store and I set the policys. ” So please don’t take your kids to this store. Also, except for the person who waited on us, the other employees behind the counter were rude. I will not be going back. I’ve never had this happen before.
LOVE this starbucks and everyone that works there :)
The customer service here was outstandingly bad. When I was ordering my drinks, the male barista was noticeably rude and seemed irritated. I was judged for the amount of espresso shots i ordered in my drink, which i felt was very unprofessional. Then at the pickup window, I politely asked for a straw, and he responded with, “Next time you need to ask earlier,” in an annoyed tone. I understand things can get busy, but there’s no reason to treat customers with that kind of attitude. I hope the staff here can work on being more courteous—it really affects the overall experience.
Love the morning staff! So kind
Friendly staff and good place to enjoy morning coffee
I asked for just plain green tea and I got it.... could have asked me if I wanted sugar lol. Loved it though thank you
Service: 4
Awful service and way longer than estimated waits
every single barista they have in this location is so incredibly kind. i am at this location every morning for my coffee, and everyday i leave with a smile
on my face simply because of how nice these humans are. i look forward to getting my coffee everyday because of the staff they have here.
Atmosphere: 5
Food: 5
Service: 5
If I could give a zero I would.
Food: 1
Restaurantji Recommends
Quick online ordering and pick up !!
Atmosphere: 5
Food: 5
Service: 5
Ordered 5 different drinks mixed of cold and hot, done thru dive thru and was maybe 4 min. Wait if that. Awsome!!!
Service: 5
This Starbucks is really nice clean abd has great customer service. You're greeted when you enter, and the baristas are very friendly. This location is always clean and inside, and our and your order
Atmosphere: 5
Food: 5
Service: 5
Excellent staff and service. A great example for other locations to follow.
Atmosphere: 5
Food: 4
Service: 5
Brie, Anthony, Emerson, Ozzie, Jill, Audrey are professional and kind.
Atmosphere: 5
Food: 5
Service: 5
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