Always the same older gentleman who serves me and there's always an issue with my drink. I ordered a medium iced latte with cold foam and an extra shot. I explained that I've ordered this before and that the extra shot fills the medium cup and there won't be extra room for the cold foam and requested it be made in a large cup with the medium measurements and extra ice. I DIDNT WANT ANY EXTRA PRODUCT! Just an FYI. Every other store has no issues doing that for me, but apparently they're not allowed I was told. The store down near Walmart is owned by the same owner and said that they're allowed so I don't understand what the issue was. Anyways I watch him pour the extra shot into the medium cup and low and behold it fills the cup with no room for the cold foam he proceeds to pour out basically the whole extra shot then stirs it and tops with cold foam. I paid $7+ for the drink for him to dump my whole extra shot down the drain and then argue with me that he didn't when you can literally see the from the counter. Lesson learned go to the one near Walmart or the one on racoon road they both are amazing and have amazing staff. I would not recommend this location to anyone.
angela schneider
Love them They always get my orders right. If I change up they make sure it's correct before I leave!
Henry Anderson
Coffee is the best
Rob Fertig
Love the tator tots
denise milano
My morning crew is ALWAYS on point!
Katrina Salyers
I love Dunkin coffee !! Who doesn’t and they’re breakfast croissants w maple pepper bacon w white cheddar and a fried egg is killer.! Tdf ..!!
Tristan D
Just left there at 9:54 and they said they couldn’t serve us. Waste of time leaving the house if they are gonna choose to stop serving before their actual closing time.
Andrew J
I ordered a sandwich and a regular side of hashbrowns and when I got home I found they were CHEESY BACON HASHBROWNS… it was such a wonderful surprise thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Aliceandra Starzyk
Worst experience I ordered my usual a medium cold brew with 4 butter pecan, 3 blueberry shots, almond milk and cookie butter cold foam. They handed me a cookie butter cold brew, I handed it back and told them it was wrong and the male cashier told me that’s what I ordered, but it wasn’t and I repeated my order twice to make sure he had it correct. They remade it and there was not 4 pumps of butter pecan so I asked if they’d add two more pumps which threw the “store manager” as she claimed to be into a hissy fit and fought with me for 10 minutes how I’m being difficult so I requested a refund which she refused because “we already remade your drink”. Eventually she gave me the two extra pumps after throwing out the name of the franchise owner or franchise manager Mike I’m assuming because she then became scared. I will still be reaching out to speak to him because a “store manager” shouldn’t be yelling and refusing to fix a paying customers drink when they clearly made it incorrectly. Would not recommend this store at all. The inconsistency in drinks here is outrageous especially for the prices.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Lewis Fortune
Dogshit blocked the entrance. the workers don't feel like working.
I’ve given this location so many chances! Their midnight roast is bitter or sometimes they even give u the regular roast like you won’t know the difference. I asked specifically turkey wake-up wrap well done otherwise it comes out cold and what did I get today…… a cold wrap! Do better Austintown because the D D on rt46 in howland is the same and great everytime
Kera Cachia-Johnson
Coffee was made great everytime.. service was great very friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Iced Latte, Bacon Egg and Cheese
Peggy Mcclelland
The coffee is so good but when you get coffee grounds that's not good and its happening to many times
Always the same older gentleman who serves me and there's always an issue with my drink. I ordered a medium iced latte with cold foam and an extra shot. I explained that I've ordered this before and that the extra shot fills the medium cup and there won't be extra room for the cold foam and requested it be made in a large cup with the medium measurements and extra ice. I DIDNT WANT ANY EXTRA PRODUCT! Just an FYI. Every other store has no issues doing that for me, but apparently they're not allowed I was told. The store down near Walmart is owned by the same owner and said that they're allowed so I don't understand what the issue was. Anyways I watch him pour the extra shot into the medium cup and low and behold it fills the cup with no room for the cold foam he proceeds to pour out basically the whole extra shot then stirs it and tops with cold foam. I paid $7+ for the drink for him to dump my whole extra shot down the drain and then argue with me that he didn't when you can literally see the from the counter. Lesson learned go to the one near Walmart or the one on racoon road they both are amazing and have amazing staff. I would not recommend this location to anyone.
Love them
They always get my orders right.
If I change up they make sure it's correct before I leave!
Coffee is the best
Love the tator tots
My morning crew is ALWAYS on point!
I love Dunkin coffee !! Who doesn’t and they’re breakfast croissants w maple pepper bacon w white cheddar and a fried egg is killer.! Tdf ..!!
Just left there at 9:54 and they said they couldn’t serve us. Waste of time leaving the house if they are gonna choose to stop serving before their actual closing time.
I ordered a sandwich and a regular side of hashbrowns and when I got home I found they were CHEESY BACON HASHBROWNS… it was such a wonderful surprise thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Worst experience I ordered my usual a medium cold brew with 4 butter pecan, 3 blueberry shots, almond milk and cookie butter cold foam. They handed me a cookie butter cold brew, I handed it back and told them it was wrong and the male cashier told me that’s what I ordered, but it wasn’t and I repeated my order twice to make sure he had it correct. They remade it and there was not 4 pumps of butter pecan so I asked if they’d add two more pumps which threw the “store manager” as she claimed to be into a hissy fit and fought with me for 10 minutes how I’m being difficult so I requested a refund which she refused because “we already remade your drink”. Eventually she gave me the two extra pumps after throwing out the name of the franchise owner or franchise manager Mike I’m assuming because she then became scared. I will still be reaching out to speak to him because a “store manager” shouldn’t be yelling and refusing to fix a paying customers drink when they clearly made it incorrectly. Would not recommend this store at all. The inconsistency in drinks here is outrageous especially for the prices.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Dogshit blocked the entrance. the workers don't feel like working.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They are very nice here and I love the prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Doughnut
I’ve given this location so many chances! Their midnight roast is bitter or sometimes they even give u the regular roast like you won’t know the difference. I asked specifically turkey wake-up wrap well done otherwise it comes out cold and what did I get today…… a cold wrap! Do better Austintown because the D D on rt46 in howland is the same and great everytime
Coffee was made great everytime.. service was great very friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Iced Latte, Bacon Egg and Cheese
The coffee is so good but when you get coffee grounds that's not good and its happening to many times
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Doughnut
Love there drinks n the donuts r so fresh
Atmosphere: 5
Food: 5
Service: 5
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