Dunkin'

1123 N Canfield Niles Rd, Austintown
(330) 505-1200

Recent Reviews

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Michael Salovich

I stop here EVERYDAY my order is perfect everytime. Whatever crew I get, spot on. Friendly very personable and extremely attentive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese, Coolatta

ariana xari

Best Dunkin in my opinion never mess up my stuff and always nice!!! So sad they took the dunkin energies away though:(

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin' Energy

Kennedy Jordan

I don’t leave a lot of reviews so when I do, the service was either perfect or the absolute worst. If you had seen the amount of stars I gave, I assume you know how the service was.
Honestly, as someone who has cancer and a bad heart, I’m not supposed to be driving. I would rather risk driving to the Dunkin on mahoning Ave than to ever give this Dunkin my money again. The lady didn’t seem like she wanted to take my order. Got my order completely wrong and rung things up that I didn’t even order. I had paid for these things because the price didn’t seem too far off from what it was originally supposed to be. Couldn’t give me a refund because I used tap to pay and didn’t have my physical card on me and refused to load the money onto a gift card. This isn’t the first time I’ve had problems with this Dunkin, but I’ve tried to give them the benefit of the doubt (mostly because of my health and them being the only reasonably priced coffee place by me) but this time it went to far. If I could give a 0 star, I would.

Atmosphere: 1

Service: 1

Shari Archambault

Quick drive thru

Atmosphere: 5

Food: 5

Service: 5

Maxine Cisneros

I come here regularly and for a while it was nice, staff was friendly, food was always really great quality but, the past couple months it’s really gone downhill. I got donuts here once and they were super dry and frosting was like melted off. Anytime that we start our order (we get the same thing every time) they immediately sound annoyed and the tone of voice switches half way through ordering. The one time we went here we got hash brown and they were still almost freezing cold and they barely cooked them. Anytime we get wake-up wraps they are just thrown together and stuffed in the bag most of the time the ingredients are just not even in the wrap. Anytime we come here anymore they just sound like it’s an inconvenience that we are even ordering anything from them and that they have to do their job. This last time we came here today though was absolutely horrible. The interaction started off with the girl going “go ahead” and sounded super annoyed which I get it maybe she was having a bad day I’ve worked fast food I get it but you have to stay professional. My bf ordered two wake up wraps and then ordered a bacon wake up wrap sandwich. The sandwiches are the ones with the chipotle hash browns with your choice of protein which is stated on the menu. Once he said the wake up wrap sandwich the girl was like “um so how many?” And he asked what and she goes “you wanted two bacon egg and cheese wraps and then you said you wanted another one” and he goes “yeah I wanted two of the bacon wraps and one of the bacon wake up wrap sandwiches” she proceed to laugh and as she’s laughing a little she goes “yeah so how many you wanted two of the bacon ones and then another so how many is that?” And her voice changed to snappy mid sentence. My bf was like “I just want two of the bacon and one of the chipotle hash brown bacon ones. And she goes “ok” and then I ordered and I was slightly snappy towards her because of how rude she was being and we get to the window the girl was nice idk if it was the same girl or not but yeah. Our interactions with them anymore just seem very annoyed on their part and they are just very rude towards their customers. The time they gave us almost frozen hash browns they burnt my sandwich and also burnt the wake up wraps. They used to be good and friendly but they just seem kind of miserable anymore.

Atmosphere: 1

Food: 3

Service: 1

Holly Ensinger

They were kind of rude here the time I went through

Tanya 'Poda' Griego

They brought back the filled minis!!! Nuff said!!!

Atmosphere: 5

Food: 5

Service: 5

Brandon B

Not good. Its 6:28pm and they locked the doors pretending to be closed when there is clearly staff running around in there. Very poor location, dont come here, go to Starbucks 500 feet away instead.

paige benton

If you go here in the afternoon, I swear they use the coffee that's been sitting out all night and day. It's always super strong or it doesn't taste right. To pay $6 for a cold brew just to dump it out, is so bizarre to me. Also, every single time I use the drive thru it doesn't matter what employee it is or what time of the day they act like they are so annoyed you are there. Very rude!!

Carolyn Gentry

Love it

Jason Kunkle

Joe in a Box 📦 and Munchkins kept those working around the clock going. ⏰️ thanks again.

Atmosphere: 4

Food: 4

Service: 5

Sumer Doty

This place is really dirty and i think the health department needs to go in there and look at those nasty floors. Under the ovens and donut racks

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Vanilla Truffle, Hershey Kiss Donut, Bacon Egg and Cheese, Dunkin' Energy, Dunkin' Refreshers, Strawberry, Doughnut, Egg and Cheese, Croissant, Iced Macchiato, Dunkin' Lemonade Refreshers, Hash Browns, Maple Sugar Bacon Breakfast Sandwich, Hash Brown Brisket Scramble, Cookie Butter Specialty Donut, Loaded Hash Browns, Almond Croissant, Bagels, Caramel Iced Macchiato, Banana Chocolate Chip Bread

Vicki Kuhns

If u open at 430. U need to be ready to go by 430. Waited behind the cones in the drive thru finally left at almost 10 mins later. Time before this. Ladies want to talk to eachother more then hurrying up and getting people their order. People are there bright and early fornanreason they have to get to work. They don't have time for ur bullshit!

Dantwan Hampton

I never have anything bad to say about dunkin

Atmosphere: 5

Food: 5

Service: 5

Manny Quacioua

Midnight Black coffee is my absolute favorite!

Atmosphere: 5

Food: 4

Service: 5

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