I eat hotheads alomst everyday. All good but the chicken at the Canfield one is always over cooked and hard.
Atmosphere: 5
Food: 5
Service: 5
henry wright
Excellent service excellent food
Atmosphere: 5
Food: 5
Service: 5
Verdis Owens
Warm inviting staff
Atmosphere: 5
Food: 5
Service: 5
James Kirtos
We absolutely love hotheads, it's so very good! It's got a very fresh and different flavor that is a constant crave for us. We especially love their signature hot sauces!
Atmosphere: 5
Food: 5
Service: 5
Dave Bahn
Service was great. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Allison Keeney
Ordered from DoorDash and got a chicken bowl. Literally everything I selected was NOT in the bowl. I asked for chicken, got steak, asked for black beans, got pinto, said absolutely no lettuce I HATE lettuce, covered in lettuce on the top. This place has went down hill so horribly I will not return!!
Atmosphere: 1
Food: 1
Service: 1
Robert Littrell
I wish I would have took a picture LOL you have to try this sweet habanero and the reaper cheese and the new Mexican rice
Atmosphere: 5
Food: 5
Service: 5
Mary Campbell
The staff here is awesome. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Nasir Watson-walker (NasArtelli)
Racist manager , The food area looked a mess, and they threatened to call the cops because I asked for more chicken. 👀
Jacob A
If 0 stars were an option. You can’t get an answer to a question that you have. Between portions and customer service I can’t decide which is skimpier. DO NOT WASTE YOUR TIME
So tired of always walking in there and they are always out of steak...
Josh Stokes
I will never spend another dollar in this junk ass place again. . 10.50 for a chorizo burrito that has a 50 cent piece size portion of chorizo. Rip off. All I could taste was cheese and sour cream.
Axton Moschella
I am a very regular customer at hotheads for years now and never really had problems. Recently however its been annoying. I am someone who does not get a bunch of stuff on my burrito. I get rice, chicken, spicy sauce, queso, hothead sauce, southwest ranch, and shredded cheese. And for years i never had any problems with my order. Today when i ordered, the lady barely out any hothead sauce on the burrito, it was a very sad amount, so when i asked for just a lil hit extra she is saying it would cost extra. Why? You didnt put the standard amount you are supposed to be on to begin with so why am i getting charged extra for that? Im sorry i like my burrito wet with sauces compared to people getting almost every veggie on it for no extra cost, its absurd. The niles location did this too.
Brian Royea
An absolute staple that I work into my weekly food routine. Has hardly ever disappointed me in terms of the sheer amount of flavor it provides. It definitely on the pricier side, but is comparable to Chipotle and I personally prefer it here.
There's a great variety to what you're able to make yourself here, and as a vegeterian I never had problem feeling like I'd be well fed at Hot Heads. The serving sizes are huge compared to competitors.
Four stars instead of five, because I'm here often enough to acknowledge a few things that could be remedied. Firstly, unlike many reviewers, I don't want to blame employees for any issues. They aren't paid well and seem to be consistently understaffed.
The problems I want to bring up are simple, weird things that have come up. I've ordered bowls that have a lettuce base, that hardly feature any lettuce. I've ordered burritos with half and half rice, that didn't have any brown rice.
It seems that sometimes, the store is out of stuff. I can see it in the other reviews too and know I'm not alone. Hot Heads has been more consistently great than bad for me, and nine times out of ten cooks up something excellent for me.
But I can't deny being really disappointed in the times Ingredients were straight up skimped out on, seemingly just because of an inventory issue. It can be easily resolved and Hot Heads is worthy of a five star rating if they're able to resolve this issue, in my opinion. Very, very solid food. Not real Mexican, but what is?
Michaela Lepor
I recently visited the Austintown location and ordered several meals. I'm very pleased that I stopped there tonight. The food is delicious, and the service was excellent. I'll be returning to try the queso!!
I eat hotheads alomst everyday. All good but the chicken at the Canfield one is always over cooked and hard.
Atmosphere: 5
Food: 5
Service: 5
Excellent service excellent food
Atmosphere: 5
Food: 5
Service: 5
Warm inviting staff
Atmosphere: 5
Food: 5
Service: 5
We absolutely love hotheads, it's so very good! It's got a very fresh and different flavor that is a constant crave for us. We especially love their signature hot sauces!
Atmosphere: 5
Food: 5
Service: 5
Service was great. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Ordered from DoorDash and got a chicken bowl. Literally everything I selected was NOT in the bowl. I asked for chicken, got steak, asked for black beans, got pinto, said absolutely no lettuce I HATE lettuce, covered in lettuce on the top. This place has went down hill so horribly I will not return!!
Atmosphere: 1
Food: 1
Service: 1
I wish I would have took a picture LOL you have to try this sweet habanero and the reaper cheese and the new Mexican rice
Atmosphere: 5
Food: 5
Service: 5
The staff here is awesome. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Racist manager , The food area looked a mess, and they threatened to call the cops because I asked for more chicken. 👀
If 0 stars were an option. You can’t get an answer to a question that you have. Between portions and customer service I can’t decide which is skimpier. DO NOT WASTE YOUR TIME
Restaurantji Recommends
So tired of always walking in there and they are always out of steak...
I will never spend another dollar in this junk ass place again. . 10.50 for a chorizo burrito that has a 50 cent piece size portion of chorizo. Rip off. All I could taste was cheese and sour cream.
I am a very regular customer at hotheads for years now and never really had problems. Recently however its been annoying. I am someone who does not get a bunch of stuff on my burrito. I get rice, chicken, spicy sauce, queso, hothead sauce, southwest ranch, and shredded cheese.
And for years i never had any problems with my order. Today when i ordered, the lady barely out any hothead sauce on the burrito, it was a very sad amount, so when i asked for just a lil hit extra she is saying it would cost extra. Why? You didnt put the standard amount you are supposed to be on to begin with so why am i getting charged extra for that? Im sorry i like my burrito wet with sauces compared to people getting almost every veggie on it for no extra cost, its absurd. The niles location did this too.
An absolute staple that I work into my weekly food routine. Has hardly ever disappointed me in terms of the sheer amount of flavor it provides. It definitely on the pricier side, but is comparable to Chipotle and I personally prefer it here.
There's a great variety to what you're able to make yourself here, and as a vegeterian I never had problem feeling like I'd be well fed at Hot Heads. The serving sizes are huge compared to competitors.
Four stars instead of five, because I'm here often enough to acknowledge a few things that could be remedied. Firstly, unlike many reviewers, I don't want to blame employees for any issues. They aren't paid well and seem to be consistently understaffed.
The problems I want to bring up are simple, weird things that have come up. I've ordered bowls that have a lettuce base, that hardly feature any lettuce. I've ordered burritos with half and half rice, that didn't have any brown rice.
It seems that sometimes, the store is out of stuff. I can see it in the other reviews too and know I'm not alone. Hot Heads has been more consistently great than bad for me, and nine times out of ten cooks up something excellent for me.
But I can't deny being really disappointed in the times Ingredients were straight up skimped out on, seemingly just because of an inventory issue. It can be easily resolved and Hot Heads is worthy of a five star rating if they're able to resolve this issue, in my opinion. Very, very solid food. Not real Mexican, but what is?
I recently visited the Austintown location and ordered several meals. I'm very pleased that I stopped there tonight. The food is delicious, and the service was excellent. I'll be returning to try the queso!!
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