Jimmy John's
5450 Mahoning Ave b, Austintown
(330) 797-8810
Recent Reviews
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Absolutely disappointing. They don't have a list of toppings that you can add on the sandwiches. I ordered a turkey tom and it came with a tomato lettuce, mayo and turkey. When I order on the app I can customize my sandwich but CAN'T in the store... this is absurd 😳
Atmosphere: 1
Food: 1
Service: 1
Great customer service! And their subs are great 👍!
Atmosphere: 5
Food: 5
Service: 5
I got the Ultimate Italian combo I have absolutely no complaints. The reason for the 3 stars on service is that the wait time for my food was a little long. It was a little pricey but the sub was good a full.
Atmosphere: 4
Food: 5
Service: 3
SLOW HOLY CRAP SLOW
Atmosphere: 2
Food: 3
Service: 2
Ordered on the app and it was ready when we hit the drive-thru. But be aware, if you order the toasted sandwiches, they will not make them until you arrive so they're warm and fresh.
Atmosphere: 3
Food: 4
Service: 5
Idk how they can messy up two subs when the order ticket is right infront of them. Call the store to see what we can do to fix it and they told me nothing. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Love the roast beef
Atmosphere: 5
Food: 5
Service: 5
If zero stars were a place. Smh.
Tatooed thugs and thuggettes who rush you and can’t wait to get smart with you!
Also they won’t ask if you want your sandwich toasted. DO NOT BOTHER
Atmosphere: 1
Food: 1
Service: 1
Food is good, service is not. Why is everyone so angry here??
Atmosphere: 2
Food: 4
Service: 1
I do not know what is going on here. At the beginning of January, I got food poisoning from here, ended up with a UTI as well and they diagnosed me with E. Coli. whatever, things happen. I’m fine now. My boyfriend did not get anything since he had no meat in his sub.
Also to note, I was on a kick with JJ and getting it almost every week and had NO issues until the beginning of this year.
Today, 2/27, my boyfriend got JJ’s yesterday and is now up at 4am with food poisoning, no meat on his sub, and has the WHOLE shabang, and NO it’s not the flu, we just had it and it was different from this. You have an employee or something going on that is not practicing proper food safety. I’m not going to go any further than this review, but i unfortunately will not be returning to this location.
Best of luck. Hope you get it figured out.
Restaurantji Recommends
Cleanest JJ I've ever been in.
Atmosphere: 4
Food: 4
Service: 5
The food is fine. Service is slow even when I'm the only one in line and you routinely pay for added bacon etc and don't get it. If you gotta have jimmy johns there are better ones than this
Atmosphere: 4
Food: 3
Service: 2
Fast, friendly staff. Sandwiches ate delicious
Food: 5
Service: 5
Never have delivery
This place is usually okay, however the past three times they forgot to add avocado, even though it was paid for. The most recent time it was the completely wrong sandwich.
Atmosphere: 4
Food: 4
Service: 1
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