If you go here make sure your milkshake is firm and not runny.They have a tendency at this location to make the shakes and then they sit while you are waiting to get around to the drive-thru window.And the drive-thru is always busy in the summer.So after about 10-15 minutes the shake isn't firm anymore and it's like drinking chocolate milk.But I do think that all Dairy Queens are cutting back on the ice cream and putting just a little bit more milk in the shake in order to cut costs.But the cost of the shake is the same.So this is the new normal I guess?
Atmosphere: 5
Food: 1
Service: 5
Jason Lee
Please bring back the banana cream pie blizzard ?
Atmosphere: 5
Food: 5
Service: 5
zack bohland
I work there and it’s
Atmosphere: 5
Food: 5
Service: 5
Athena Sevastos
I got a caramel sundae that was excellent! My Husband got 2 cupcakes! We took our two dogs with us because they LOVE Dairy Queen as much as we do! Their birthday cakes are beautiful and delicious!!!
Can never get a hold of them. Says they are open at 10:00. This is the fourth year I have tried to order my son's birthday cake from this location. The phone is busy from 10:00 a.m. until about 2 or 2:30 pm. Last year I tried to get them to give my contact info to the GM, the so called manager actually hung up on me. The excuse why they don't answer the phone has been the same every year....short staffed or very busy. To have a manager hang up on you is very unprofessional. I ended up last year going to Amherst, out of my way but much more professional staff. I have been listening to a busy tone since 10:05 today, it is 12:14 right now. They require 24 hours notice to order a cake. Can't get them to give that. I just ordered from the Rocky River store. They answered right away were very pleasant to speak to and assured me I will have my cake by Friday. And get this....they didn't hang up on me. I guess I will have to go out of my way every year around this time of the month to get a cake since the Avon lake store is rude, if you can actually get them to answer the phone. It's almost like they take the phone off the hook so they don't have to answer it. And when you go in to complain they get even more rude, if that's even possible. How an establishment can care so little and still be opened is beyond me. But they lost my business and a few people from work that order cakes for their kids won't go there anymore either.
Service: 1
Mike
Basic meals and ice cream pretty
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Strip
James Dore'
The best ice cream cakes
Atmosphere: 4
Food: 4
Service: 3
Ethan Howard
The girl at the window threw our change back at us! ??
So, we ordered food at the drive thru and realized that we did not receive the extra gravy cups that we ordered. My daughter went inside to get them. After a few minutes they told her that they had to make more. While my daughter was waiting for them she heard a woman in the back saying "I knew that I forgot them but I didn't think that they would actually come back to get them."This person intentionally left out items from our order that we paid for. Check your order before you leave.
Atmosphere: 1
Service: 1
100 Watt World / Vince Vatican
Large Banana Spit in a cup. Priceless ?❤️?❤️??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Conrad Bruton
Addie and Kelli and Kayleigh were super friendly to our group of 8 seniors.A very pleasant visit on our dine-in desserts .Will return soon.
Never again will I order from this location!! Ordered on Mobile app. Order was to be ready by 7:50...waited in line 10 min. Gave name for order and it wasn't even ready..time is 8:05. This is not the first time this has happened either. Blizzards are always soupy, definitely can't turn upside down, will be on the floor!! Also no one speaks to you while waiting in line, they look at you and walk past, no we will be right with you, no Hi, nothing. Workers are not friendly at all. Not sure what has happened to this establishment but it has definitely gone down hill.
If you go here make sure your milkshake is firm and not runny.They have a tendency at this location to make the shakes and then they sit while you are waiting to get around to the drive-thru window.And the drive-thru is always busy in the summer.So after about 10-15 minutes the shake isn't firm anymore and it's like drinking chocolate milk.But I do think that all Dairy Queens are cutting back on the ice cream and putting just a little bit more milk in the shake in order to cut costs.But the cost of the shake is the same.So this is the new normal I guess?
Atmosphere: 5
Food: 1
Service: 5
Please bring back the banana cream pie blizzard ?
Atmosphere: 5
Food: 5
Service: 5
I work there and it’s
Atmosphere: 5
Food: 5
Service: 5
I got a caramel sundae that was excellent! My Husband got 2 cupcakes! We took our two dogs with us because they LOVE Dairy Queen as much as we do! Their birthday cakes are beautiful and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Choco Brownie Extreme Blizzard, Banana Split, Cheeseburger, Ice Cream Cake, Onion Ring
Can never get a hold of them. Says they are open at 10:00. This is the fourth year I have tried to order my son's birthday cake from this location. The phone is busy from 10:00 a.m. until about 2 or 2:30 pm. Last year I tried to get them to give my contact info to the GM, the so called manager actually hung up on me. The excuse why they don't answer the phone has been the same every year....short staffed or very busy. To have a manager hang up on you is very unprofessional. I ended up last year going to Amherst, out of my way but much more professional staff. I have been listening to a busy tone since 10:05 today, it is 12:14 right now. They require 24 hours notice to order a cake. Can't get them to give that. I just ordered from the Rocky River store. They answered right away were very pleasant to speak to and assured me I will have my cake by Friday. And get this....they didn't hang up on me. I guess I will have to go out of my way every year around this time of the month to get a cake since the Avon lake store is rude, if you can actually get them to answer the phone. It's almost like they take the phone off the hook so they don't have to answer it. And when you go in to complain they get even more rude, if that's even possible. How an establishment can care so little and still be opened is beyond me. But they lost my business and a few people from work that order cakes for their kids won't go there anymore either.
Service: 1
Basic meals and ice cream pretty
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Strip
The best ice cream cakes
Atmosphere: 4
Food: 4
Service: 3
The girl at the window threw our change back at us! ??
Atmosphere: 1
Food: 1
Service: 1
the girl in the window threw our change at us!!!
Atmosphere: 1
Food: 1
Service: 1
Quick and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So, we ordered food at the drive thru and realized that we did not receive the extra gravy cups that we ordered. My daughter went inside to get them. After a few minutes they told her that they had to make more. While my daughter was waiting for them she heard a woman in the back saying "I knew that I forgot them but I didn't think that they would actually come back to get them."This person intentionally left out items from our order that we paid for. Check your order before you leave.
Atmosphere: 1
Service: 1
Large Banana Spit in a cup. Priceless ?❤️?❤️??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Addie and Kelli and Kayleigh were super friendly to our group of 8 seniors.A very pleasant visit on our dine-in desserts .Will return soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Buster Parfait & Orange Dipped Cone, Ice Cream Bars
Service a little slow. But food is always hot.
Never again will I order from this location!! Ordered on Mobile app. Order was to be ready by 7:50...waited in line 10 min. Gave name for order and it wasn't even ready..time is 8:05. This is not the first time this has happened either. Blizzards are always soupy, definitely can't turn upside down, will be on the floor!! Also no one speaks to you while waiting in line, they look at you and walk past, no we will be right with you, no Hi, nothing. Workers are not friendly at all. Not sure what has happened to this establishment but it has definitely gone down hill.