Driver drove around with our food for a hour. When the food finally arrived it was cold
Atmosphere: 1
Food: 1
Service: 1
Gordon Thomas
Do not bother ordering "extra" anything. we have tried multiple times and it always comes with very little, not extra.
you are paying a lot for chain pizza. buy from a local shop.
Atmosphere: 2
Food: 2
Service: 2
Adam Vogel
Very friendly, was ready on time, and was good.
Atmosphere: 5
Food: 5
Service: 5
Brian Schneider
We order from this location a lot lately the food is usually great and the orders are correct and the drivers are friendly and professional, however our pizza came a little under cooked and when I called about it they were rude and just said that’s how pan pizzas are. I was a manager at a similar pizza place in the area for 4 years and I’m just wondering what happened to any kind of customer service? If a customer is not satisfied with the food there should be a re-make or credit for next time, not only would they not offer anything like that they refused and were rude for no reason. My family will never order from there ever again. How hard is it to have a little bit of customer service instead of being a jerk to a paying customer.
Atmosphere: 3
Food: 3
Service: 1
nathan smith
They just hire some of the rudest people there
Atmosphere: 2
Food: 2
Service: 1
Casey G
Was on hold for 20 minutes, we hung up and called back, immediately on hold for almost another 20 minutes. Called Doughboy’s and was able to place our order in less than a minute. I don’t see how it can be THAT busy.
Atmosphere: 1
Food: 1
Service: 1
Ronald Peluso
Thank you for the great service and the quick delivery!! Had the grandkids here and they were hungry!!!! You good folks in Avon Lake are an asset to the Dominoes name!!!!
Food: 5
Service: 5
Jason Drum
This location has been ultra delayed on orders more and more lately. Order said 10 minutes, showed up at 20, and they had t even started because they were too busy.
Atmosphere: 1
Food: 4
Service: 1
Cassandra Distefano
Driver had to drive around for an hour with our food before getting it to us, drove right past our street on his way to make other deliveries. Food was cold by the time we finally got it.
Food: 1
Service: 1
James Cavs
I picked up my carry out order and my pizza wasn’t made correctly. I called the store and was told by a girl who is an employee that they will not re make my pizza that on there end it didn’t show the extra salami I ordered and there out of it and there is nothing they can do. I ask for the general manager who she told me said to her that they are not re making my pizza. I drove back to the store and proved to the manager my receipt showed what I ordered and he refused to re make my pizza and instead said he will not make me another pizza and will refund my order. I’m a consistent long time customer here and this has been the worst pizza experience I ever had. They are completely rude and treat their customers like dirt. I will never spend another dollar at this establishment. The other pizza in my order that was for my kids wasn’t cooked all the way through and tasted terrible. All around terrible experience and terrible food. You just lost a long time customer for good.
I ordered delivery from this location, after placing the order the store manager called me and said they were unable to make my order because they were "to busy". I think thats extremely unprofessional and disrespectful. Dominos is normally great, but this location is the worst. I won't be ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
Marie ONeill
Not nearly as good as it's been before. Didn't really seem like there was extra cheese and hardly any pepperoni.
Food: 4
Service: 5
Ricky Kissel
Any time you have a foreign person taking orders it's a bad time lmao
Paul montanez NB no j NM mm!
I ordered chicken crispy and it was soft and soggy then I ordered a pizza with extra pepperoni and chicken and it came with three pepperonis on each slice total ripoff $30 eight piece chicken and a pizza
Food: 1
Service: 1
Paul montanez
I ordered chicken crispy and it was soft and soggy then I ordered a pizza with extra pepperoni and chicken and it came with three pepperonis on each slice total ripoff $30 eight piece chicken and a pizza
Driver drove around with our food for a hour. When the food finally arrived it was cold
Atmosphere: 1
Food: 1
Service: 1
Do not bother ordering "extra" anything. we have tried multiple times and it always comes with very little, not extra.
you are paying a lot for chain pizza. buy from a local shop.
Atmosphere: 2
Food: 2
Service: 2
Very friendly, was ready on time, and was good.
Atmosphere: 5
Food: 5
Service: 5
We order from this location a lot lately the food is usually great and the orders are correct and the drivers are friendly and professional, however our pizza came a little under cooked and when I called about it they were rude and just said that’s how pan pizzas are. I was a manager at a similar pizza place in the area for 4 years and I’m just wondering what happened to any kind of customer service? If a customer is not satisfied with the food there should be a re-make or credit for next time, not only would they not offer anything like that they refused and were rude for no reason. My family will never order from there ever again. How hard is it to have a little bit of customer service instead of being a jerk to a paying customer.
Atmosphere: 3
Food: 3
Service: 1
They just hire some of the rudest people there
Atmosphere: 2
Food: 2
Service: 1
Was on hold for 20 minutes, we hung up and called back, immediately on hold for almost another 20 minutes. Called Doughboy’s and was able to place our order in less than a minute. I don’t see how it can be THAT busy.
Atmosphere: 1
Food: 1
Service: 1
Thank you for the great service and the quick delivery!! Had the grandkids here and they were hungry!!!! You good folks in Avon Lake are an asset to the Dominoes name!!!!
Food: 5
Service: 5
This location has been ultra delayed on orders more and more lately. Order said 10 minutes, showed up at 20, and they had t even started because they were too busy.
Atmosphere: 1
Food: 4
Service: 1
Driver had to drive around for an hour with our food before getting it to us, drove right past our street on his way to make other deliveries. Food was cold by the time we finally got it.
Food: 1
Service: 1
I picked up my carry out order and my pizza wasn’t made correctly. I called the store and was told by a girl who is an employee that they will not re make my pizza that on there end it didn’t show the extra salami I ordered and there out of it and there is nothing they can do. I ask for the general manager who she told me said to her that they are not re making my pizza. I drove back to the store and proved to the manager my receipt showed what I ordered and he refused to re make my pizza and instead said he will not make me another pizza and will refund my order. I’m a consistent long time customer here and this has been the worst pizza experience I ever had. They are completely rude and treat their customers like dirt. I will never spend another dollar at this establishment. The other pizza in my order that was for my kids wasn’t cooked all the way through and tasted terrible. All around terrible experience and terrible food. You just lost a long time customer for good.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered delivery from this location, after placing the order the store manager called me and said they were unable to make my order because they were "to busy". I think thats extremely unprofessional and disrespectful. Dominos is normally great, but this location is the worst. I won't be ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
Not nearly as good as it's been before. Didn't really seem like there was extra cheese and hardly any pepperoni.
Food: 4
Service: 5
Any time you have a foreign person taking orders it's a bad time lmao
I ordered chicken crispy and it was soft and soggy then I ordered a pizza with extra pepperoni and chicken and it came with three pepperonis on each slice total ripoff $30 eight piece chicken and a pizza
Food: 1
Service: 1
I ordered chicken crispy and it was soft and soggy then I ordered a pizza with extra pepperoni and chicken and it came with three pepperonis on each slice total ripoff $30 eight piece chicken and a pizza
Food: 1
Service: 1
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