I really want this place to succeed! The views and scenery are beautiful. I believe the owners are sitting on a gold mine if they can get their act together. We’ve been 3 times and none have been a pleasant experience. The issues range from poor service, slow service, incorrect orders and the biggest issue has been they are ALWAYS “out of” whatever we want to order, whether it be food items or drinks.
Pattie Rodgers
Got the salmon salad for take out. It was missing the following that it claimed come with the salad: cucumbers, avocado, tomato and red onion. Small piece of salmon. Not even a 1/4 of a red pepper. Maybe a teaspoon of feta cheese. Was mostly lettuce. $14.00 wasted.
Roberta Domingues
Everything was bad!!! Everything! Experience, food, management, poor trained staff, hot ambient… thanks to gosh I didn’t try the restroom! Took three hours to not eat what I ordered and pay full price for it! Actually 15%off for 1 toast because the full plate costs $13.99! Me and my friend spent 45 minutes each to get to this place, see the comments and reviews to spend 3 hours in this place with me ending up eating 1 toast! And going to Outback to have a meal and pay less than $40 dollars for both of us!!
I not and you should not believe in this reviews … they are not realistic! Maybe they are people that the owner knows and serves free drinks or he has a secret there, I don’t know! I just had the worse experience in a restaurant, restaurant, coffeshop??? In all the places I visited around the World! I even can’t tell what that place is anymore… I need to erase the place and the experience and the things I would like to teach the owner and the manager that were “not there”!
Shari Carnahan
Fast & friendly service. Food was delicious. First time in the new restaurant and it did not disappoint. Great place to gather with family and friends. Will be trying the pizza on my next visit. Love the TVs, bar area and outdoor seating!! Definitely an asset to the community!
Jennifer Steele
Tried bean and brew for the first time today! Had their mega mozz sticks 10/10, cheese pull was on point, very fresh and juicy. We also enjoyed a meat lovers pizza, which was also 10/10. I even ate the crust, which I never do. The service was fast, and friendly from the waitresses to the cooks! Definitely recommend this place to my friends and family!
Bethanie Brown
Came in for dinner. Overall, everything was very average. the spicy cheese curds were actually very good. We both got the kick'n chicken sandwich, it was supposed to be spicy but neither sandwiches had any amount of spice to them. Just a very basic chicken sandwich. They charge $3 for a can of pop (not fountain) which seems very outlandish to me, as a 12 pack of pop is $9.99 in store. Fries were good and the server was very very nice.
Atmosphere: 5
Food: 3
Service: 5
Bethanie Brown
Came in for dinner, had pretty high expectations for the glowing reviews we've read. Overall, everything was very average. the spicy cheese curds were actually very good. We both got the kick'n chicken sandwich, it was supposed to be spicy but neither sandwiches had any amount of spice to them. Just a very basic chicken sandwich, it wasn't bad necessarily just not what was advertised. They charge $3 for a *can* of pop which seems very outlandish to me, as a 12 pack of pop is $9.99 in store. they did not have fountain drinks or anything besides cans of pop or water. Fries were alright and the server was very very nice. Just a very average meal for what we paid.
Hetal Modi
I got an egg and cheese bagel and the bagel was basically burnt which made the sandwich taste not good. I went to the counter to let them know but no one was there and after waiting for a bit, I ended up leaving the cafe.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheese Bagel
elena bishop
The ladies were so super nice! I identified my Chihuahua as a service dog, but kind of meandered my way there, and they stated the restaurant policy, but were super kind and respectful... They have this mango habanero jam that made my whole day better... The dirty chai I had was so smooth and the spices so perfect. They managed to truly elevate what would have been a very bland order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Heather Kramer
The buffalo chicken wrap is SO good. Such a cute place. Definitely a favorite spot! :)
Had an absolutely perfect cup of coffee there yesterday morning. Friendly staff. A lovely place!
Daniel Broadwell
First time trying Bean and Brew, and I’m so glad we did! Stopped by on a Sunday morning for coffee and breakfast, and both were incredible. The coffee was amazing—rich and perfectly brewed. We tried the breakfast quesadilla along with waffles and French toast sticks, and each item complemented the other beautifully. Nestled in the heart of downtown Batavia, Bean and Brew has a comfy, welcoming vibe that makes you want to stay a while. I can’t wait to come back and try more of their menu. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Madelyne Espinosa
My first time. I live in the area & I thought today I would support a local coffee place. I saw all the good reviews. Unfortunately, I'm disappointed. Came in, no good morning or welcome! I ordered a pick up order. There was no direction for me to go. I am simply just picking up. The two ladies behind the counter looked unapproachable & didn't look happy to be there. They didn't even advise whether you are ordering or picking up or that sort. I've been waiting in line & thought ....my food is going to be cold already. Finally...it was my turn. I stated I am just picking up. Don't you know...my order was right there, waiting, getting cold. When I got my order....it was all wrong! I didn't call about it. I was already annoyed. When you show up to a business with employees that look unhappy & negative. It is contagious. It is hard to support local business with poor customer service. Respectfully, customer.
Atmosphere: 5
Food: 3
Service: 1
Bethany Johannigman
The vibe is definitely a restaurant not a coffee shop. Staff could be a lot friendlier for sure. I went to study and they don’t have WiFi. Food and coffee are delicious but not what I was looking for.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Biscuits and Gravy
Trinity Blevins
Fantastic Location. Incredible view. Very exciting future. GOOD LUCK
I really want this place to succeed! The views and scenery are beautiful. I believe the owners are sitting on a gold mine if they can get their act together. We’ve been 3 times and none have been a pleasant experience. The issues range from poor service, slow service, incorrect orders and the biggest issue has been they are ALWAYS “out of” whatever we want to order, whether it be food items or drinks.
Got the salmon salad for take out. It was missing the following that it claimed come with the salad: cucumbers, avocado, tomato and red onion. Small piece of salmon. Not even a 1/4 of a red pepper. Maybe a teaspoon of feta cheese. Was mostly lettuce. $14.00 wasted.
Everything was bad!!! Everything! Experience, food, management, poor trained staff, hot ambient… thanks to gosh I didn’t try the restroom! Took three hours to not eat what I ordered and pay full price for it! Actually 15%off for 1 toast because the full plate costs $13.99! Me and my friend spent 45 minutes each to get to this place, see the comments and reviews to spend 3 hours in this place with me ending up eating 1 toast! And going to Outback to have a meal and pay less than $40 dollars for both of us!! I not and you should not believe in this reviews … they are not realistic! Maybe they are people that the owner knows and serves free drinks or he has a secret there, I don’t know! I just had the worse experience in a restaurant, restaurant, coffeshop??? In all the places I visited around the World! I even can’t tell what that place is anymore… I need to erase the place and the experience and the things I would like to teach the owner and the manager that were “not there”!
Fast & friendly service. Food was delicious. First time in the new restaurant and it did not disappoint. Great place to gather with family and friends. Will be trying the pizza on my next visit. Love the TVs, bar area and outdoor seating!! Definitely an asset to the community!
Tried bean and brew for the first time today! Had their mega mozz sticks 10/10, cheese pull was on point, very fresh and juicy. We also enjoyed a meat lovers pizza, which was also 10/10. I even ate the crust, which I never do. The service was fast, and friendly from the waitresses to the cooks! Definitely recommend this place to my friends and family!
Came in for dinner. Overall, everything was very average. the spicy cheese curds were actually very good. We both got the kick'n chicken sandwich, it was supposed to be spicy but neither sandwiches had any amount of spice to them. Just a very basic chicken sandwich. They charge $3 for a can of pop (not fountain) which seems very outlandish to me, as a 12 pack of pop is $9.99 in store. Fries were good and the server was very very nice.
Atmosphere: 5
Food: 3
Service: 5
Came in for dinner, had pretty high expectations for the glowing reviews we've read. Overall, everything was very average. the spicy cheese curds were actually very good. We both got the kick'n chicken sandwich, it was supposed to be spicy but neither sandwiches had any amount of spice to them. Just a very basic chicken sandwich, it wasn't bad necessarily just not what was advertised. They charge $3 for a *can* of pop which seems very outlandish to me, as a 12 pack of pop is $9.99 in store. they did not have fountain drinks or anything besides cans of pop or water. Fries were alright and the server was very very nice. Just a very average meal for what we paid.
I got an egg and cheese bagel and the bagel was basically burnt which made the sandwich taste not good. I went to the counter to let them know but no one was there and after waiting for a bit, I ended up leaving the cafe.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheese Bagel
The ladies were so super nice! I identified my Chihuahua as a service dog, but kind of meandered my way there, and they stated the restaurant policy, but were super kind and respectful... They have this mango habanero jam that made my whole day better... The dirty chai I had was so smooth and the spices so perfect. They managed to truly elevate what would have been a very bland order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
The buffalo chicken wrap is SO good. Such a cute place. Definitely a favorite spot! :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had an absolutely perfect cup of coffee there yesterday morning. Friendly staff. A lovely place!
First time trying Bean and Brew, and I’m so glad we did! Stopped by on a Sunday morning for coffee and breakfast, and both were incredible. The coffee was amazing—rich and perfectly brewed. We tried the breakfast quesadilla along with waffles and French toast sticks, and each item complemented the other beautifully. Nestled in the heart of downtown Batavia, Bean and Brew has a comfy, welcoming vibe that makes you want to stay a while. I can’t wait to come back and try more of their menu. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
My first time. I live in the area & I thought today I would support a local coffee place. I saw all the good reviews. Unfortunately, I'm disappointed. Came in, no good morning or welcome! I ordered a pick up order. There was no direction for me to go. I am simply just picking up. The two ladies behind the counter looked unapproachable & didn't look happy to be there. They didn't even advise whether you are ordering or picking up or that sort. I've been waiting in line & thought ....my food is going to be cold already. Finally...it was my turn. I stated I am just picking up. Don't you know...my order was right there, waiting, getting cold. When I got my order....it was all wrong! I didn't call about it. I was already annoyed. When you show up to a business with employees that look unhappy & negative. It is contagious. It is hard to support local business with poor customer service. Respectfully, customer.
Atmosphere: 5
Food: 3
Service: 1
The vibe is definitely a restaurant not a coffee shop. Staff could be a lot friendlier for sure. I went to study and they don’t have WiFi. Food and coffee are delicious but not what I was looking for.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Biscuits and Gravy
Fantastic Location. Incredible view.
Very exciting future. GOOD LUCK
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