Terrible customer service would not recommend to anyone
Atmosphere: 1
Food: 2
Service: 1
Gerry Peregrina
Love Subway, every time is fresh food and great service at this location
Atmosphere: 5
Food: 5
Service: 5
Cheryl Moore
Loved the workers here!! Fast & friendly service!!!!
Atmosphere: 5
Food: 5
Service: 5
Kurt M
Friendly staff
Atmosphere: 4
Food: 5
Service: 5
James Smith
Went pick order up. Wife came in asked why taking so long to me and a snotty worker in back making order messed it up even bread messed up. Had enough nerve to be rude to my wife when she wasn't even talking to her, my wife said I wasn't talking to you ma'ma and said you don't have be rude the lady then with attitude and rude still said I don't have to serve u don't come back. Girl needs not but into people's conversations. And quit being rude customers cuz she messed up! Remind you nobody was or came in there why we were waiting over 40 mins for a pick up order!
Marissa Asbury
Food is always good and they always make our food right
Ethan 2
Very nice staff, food was good and quick
Trenton Lemon
Wife went in before 10 AM and ordered 2 breakfast Ham, egg and cheese wrap. When she was asked about the type of cheese she told them to make it as it's intended on the menu. They then made her 2 ham and cheese wraps with lettuce and pickles, no eggs. NOT A BREAKFAST WRAP. When we called and requested the order be corrected we were told we could purchase a new wrap or we could purchase eggs to add to the wrap. The manager told me it was her responsibility to watch the "sandwich artist" make the wrap and ensure she was making what she intended to order. No accountability whatsoever an offered no attempt at fixing their mistake. Complete lack of accountability. Horrible establishment, horrible manager, horrible staff. DO NOT EAT HERE!!!
In case the franchise owner takes a look at this review you may want to evaluate your managers performance better. for context my wife and I live in the neighborhood behind this subway and for sake of a $17 order she refused to take any accountability for even going as far as to say my wife had a responsibility to watch the sandwich artist make the sandwich when she ordered them "as they are on menu" during breakfast hours and then shopped at the connected gas station... you've lost a customer forever and i'm just going to make the same complaint to Chase to dispute the charge... and the conversation didn't start in conflict it was escalated due to bad management.
Very nice ladies and they always take care of you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
kathie mitchell
Had limited sandwich if using a coupon, small selection with this option.
Atmosphere: 3
Food: 5
Service: 3
Aaron Bowman
Man... that Sub was probably one-of the best I've ever had.. This lil Subway nestled inside of a Marathon in Batavia is Gas...period. I get the online deals and they don't chince... at all...
Atmosphere: 5
Food: 5
Service: 5
David Long
Three times in a row I attempted to get a sub. Twice, morons behind the counter were too busy to even say hello or I'll be with you in a minute.
No service since I was not as important as the texting that needed done.
Third time, no buns.
My as well close your doors forever. You don't makeoney this way running a no service food place.
Atmosphere: 1
Food: 1
Service: 1
K6767SLmaryz
Second time in a week I have had bad service, they don't make enough bread to last all day and they made me pay for my pretzels again that I paid for last week and did not get in my order even called them about this and still made me pay again,, Poor excuse for guest service. They won't get my money again.
Horrible..
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service would not recommend to anyone
Atmosphere: 1
Food: 2
Service: 1
Love Subway, every time is fresh food and great service at this location
Atmosphere: 5
Food: 5
Service: 5
Loved the workers here!! Fast & friendly service!!!!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Atmosphere: 4
Food: 5
Service: 5
Went pick order up. Wife came in asked why taking so long to me and a snotty worker in back making order messed it up even bread messed up. Had enough nerve to be rude to my wife when she wasn't even talking to her, my wife said I wasn't talking to you ma'ma and said you don't have be rude the lady then with attitude and rude still said I don't have to serve u don't come back. Girl needs not but into people's conversations. And quit being rude customers cuz she messed up! Remind you nobody was or came in there why we were waiting over 40 mins for a pick up order!
Food is always good and they always make our food right
Very nice staff, food was good and quick
Wife went in before 10 AM and ordered 2 breakfast Ham, egg and cheese wrap. When she was asked about the type of cheese she told them to make it as it's intended on the menu. They then made her 2 ham and cheese wraps with lettuce and pickles, no eggs. NOT A BREAKFAST WRAP. When we called and requested the order be corrected we were told we could purchase a new wrap or we could purchase eggs to add to the wrap. The manager told me it was her responsibility to watch the "sandwich artist" make the wrap and ensure she was making what she intended to order. No accountability whatsoever an offered no attempt at fixing their mistake. Complete lack of accountability. Horrible establishment, horrible manager, horrible staff. DO NOT EAT HERE!!!
In case the franchise owner takes a look at this review you may want to evaluate your managers performance better. for context my wife and I live in the neighborhood behind this subway and for sake of a $17 order she refused to take any accountability for even going as far as to say my wife had a responsibility to watch the sandwich artist make the sandwich when she ordered them "as they are on menu" during breakfast hours and then shopped at the connected gas station... you've lost a customer forever and i'm just going to make the same complaint to Chase to dispute the charge... and the conversation didn't start in conflict it was escalated due to bad management.
Atmosphere: 1
Food: 1
Service: 1
The food was horrible for me and my husband
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Very nice ladies and they always take care of you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Had limited sandwich if using a coupon, small selection with this option.
Atmosphere: 3
Food: 5
Service: 3
Man... that Sub was probably one-of the best I've ever had.. This lil Subway nestled inside of a Marathon in Batavia is Gas...period. I get the online deals and they don't chince... at all...
Atmosphere: 5
Food: 5
Service: 5
Three times in a row I attempted to get a sub. Twice, morons behind the counter were too busy to even say hello or I'll be with you in a minute.
No service since I was not as important as the texting that needed done.
Third time, no buns.
My as well close your doors forever. You don't makeoney this way running a no service food place.
Atmosphere: 1
Food: 1
Service: 1
Second time in a week I have had bad service, they don't make enough bread to last all day and they made me pay for my pretzels again that I paid for last week and did not get in my order even called them about this and still made me pay again,, Poor excuse for guest service. They won't get my money again.
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