Went pick order up. Wife came in asked why taking so long to me and a snotty worker in back making order messed it up even bread messed up. Had enough nerve to be rude to my wife when she wasn't even talking to her, my wife said I wasn't talking to you ma'ma and said you don't have be rude the lady then with attitude and rude still said I don't have to serve u don't come back. Girl needs not but into people's conversations. And quit being rude customers cuz she messed up! Remind you nobody was or came in there why we were waiting over 40 mins for a pick up order!
Marissa Asbury
Food is always good and they always make our food right
Ethan 2
Very nice staff, food was good and quick
Trenton Lemon
Wife went in before 10 AM and ordered 2 breakfast Ham, egg and cheese wrap. When she was asked about the type of cheese she told them to make it as it's intended on the menu. They then made her 2 ham and cheese wraps with lettuce and pickles, no eggs. NOT A BREAKFAST WRAP. When we called and requested the order be corrected we were told we could purchase a new wrap or we could purchase eggs to add to the wrap. The manager told me it was her responsibility to watch the "sandwich artist" make the wrap and ensure she was making what she intended to order. No accountability whatsoever an offered no attempt at fixing their mistake. Complete lack of accountability. Horrible establishment, horrible manager, horrible staff. DO NOT EAT HERE!!!
In case the franchise owner takes a look at this review you may want to evaluate your managers performance better. for context my wife and I live in the neighborhood behind this subway and for sake of a $17 order she refused to take any accountability for even going as far as to say my wife had a responsibility to watch the sandwich artist make the sandwich when she ordered them "as they are on menu" during breakfast hours and then shopped at the connected gas station... you've lost a customer forever and i'm just going to make the same complaint to Chase to dispute the charge... and the conversation didn't start in conflict it was escalated due to bad management.
Atmosphere: 1
Food: 1
Service: 1
Susan Walters-Cannon
The food was horrible for me and my husband
Atmosphere: 4
Food: 1
Service: 4
Kelsey Anstaett
Very nice ladies and they always take care of you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
kathie mitchell
Had limited sandwich if using a coupon, small selection with this option.
Atmosphere: 3
Food: 5
Service: 3
Aaron Bowman
Man... that Sub was probably one-of the best I've ever had.. This lil Subway nestled inside of a Marathon in Batavia is Gas...period. I get the online deals and they don't chince... at all...
Atmosphere: 5
Food: 5
Service: 5
David Long
Three times in a row I attempted to get a sub. Twice, morons behind the counter were too busy to even say hello or I'll be with you in a minute.
No service since I was not as important as the texting that needed done.
Third time, no buns.
My as well close your doors forever. You don't makeoney this way running a no service food place.
People are so rude here even that short chubby midget woman she's so mean and yells. She has such attitude. Even I know someone who used to work here and everyone was so mean to her and it was her first job too they take things way to far definitely should be shut down since no one here knows how to be nice. Everything about that place is just horrible and it's dirty they don't keep the place clean at all
Atmosphere: 1
Food: 1
Service: 1
Mike Matson
Drove by only !
Tonya Cook
I was an employee there it was dirty had mold in the pop machines moldy onions, mop sink broken, and the oven doesn't get clean. don't bother coming in to the restaurant with complaints there's no store manager and and the store owner is never there. If you want to work there be careful like I said there is no store manager and your performance goes off other employees and you can get rightfully fired.
Atmosphere: 1
Food: 1
Service: 1
Carly Barr
Horrible service staff slow if they weren't worried about closing instead of taking care of
Atmosphere: 1
Food: 1
Service: 1
Chuck
First they called this location. The staff was very friendly. The two girls that were working normally with Subway. There's a problem with honoring buy one, get one or buy one half off, not at this location today. They were very friendly. The deal through the app was honored. Disappears to be a very good location
Friendly staff
Went pick order up. Wife came in asked why taking so long to me and a snotty worker in back making order messed it up even bread messed up. Had enough nerve to be rude to my wife when she wasn't even talking to her, my wife said I wasn't talking to you ma'ma and said you don't have be rude the lady then with attitude and rude still said I don't have to serve u don't come back. Girl needs not but into people's conversations. And quit being rude customers cuz she messed up! Remind you nobody was or came in there why we were waiting over 40 mins for a pick up order!
Food is always good and they always make our food right
Very nice staff, food was good and quick
Wife went in before 10 AM and ordered 2 breakfast Ham, egg and cheese wrap. When she was asked about the type of cheese she told them to make it as it's intended on the menu. They then made her 2 ham and cheese wraps with lettuce and pickles, no eggs. NOT A BREAKFAST WRAP. When we called and requested the order be corrected we were told we could purchase a new wrap or we could purchase eggs to add to the wrap. The manager told me it was her responsibility to watch the "sandwich artist" make the wrap and ensure she was making what she intended to order. No accountability whatsoever an offered no attempt at fixing their mistake. Complete lack of accountability. Horrible establishment, horrible manager, horrible staff. DO NOT EAT HERE!!!
In case the franchise owner takes a look at this review you may want to evaluate your managers performance better. for context my wife and I live in the neighborhood behind this subway and for sake of a $17 order she refused to take any accountability for even going as far as to say my wife had a responsibility to watch the sandwich artist make the sandwich when she ordered them "as they are on menu" during breakfast hours and then shopped at the connected gas station... you've lost a customer forever and i'm just going to make the same complaint to Chase to dispute the charge... and the conversation didn't start in conflict it was escalated due to bad management.
Atmosphere: 1
Food: 1
Service: 1
The food was horrible for me and my husband
Atmosphere: 4
Food: 1
Service: 4
Very nice ladies and they always take care of you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Had limited sandwich if using a coupon, small selection with this option.
Atmosphere: 3
Food: 5
Service: 3
Man... that Sub was probably one-of the best I've ever had.. This lil Subway nestled inside of a Marathon in Batavia is Gas...period. I get the online deals and they don't chince... at all...
Atmosphere: 5
Food: 5
Service: 5
Three times in a row I attempted to get a sub. Twice, morons behind the counter were too busy to even say hello or I'll be with you in a minute.
No service since I was not as important as the texting that needed done.
Third time, no buns.
My as well close your doors forever. You don't makeoney this way running a no service food place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
People are so rude here even that short chubby midget woman she's so mean and yells. She has such attitude. Even I know someone who used to work here and everyone was so mean to her and it was her first job too they take things way to far definitely should be shut down since no one here knows how to be nice. Everything about that place is just horrible and it's dirty they don't keep the place clean at all
Atmosphere: 1
Food: 1
Service: 1
Drove by only !
I was an employee there it was dirty had mold in the pop machines moldy onions, mop sink broken, and the oven doesn't get clean. don't bother coming in to the restaurant with complaints there's no store manager and and the store owner is never there. If you want to work there be careful like I said there is no store manager and your performance goes off other employees and you can get rightfully fired.
Atmosphere: 1
Food: 1
Service: 1
Horrible service staff slow if they weren't worried about closing instead of taking care of
Atmosphere: 1
Food: 1
Service: 1
First they called this location. The staff was very friendly. The two girls that were working normally with Subway. There's a problem with honoring buy one, get one or buy one half off, not at this location today. They were very friendly. The deal through the app was honored. Disappears to be a very good location
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