We went to get cinnamon rolls after a little hospital trip. We ordered four as there were four of us he got us a box and rang us up very quickly. We noticed the cinnamon rolls were not hot and fresh like in the case, which is what we asked for. He told us 1.99 more he would give us hot rolls. We will not be going back to this location again.
Atmosphere: 1
Food: 1
Service: 1
skinner danny
Had a cockroach craw out of their box. Beware
Atmosphere: 1
Food: 1
Service: 1
Robert Pohl
Do you want to use your rewards? Don't bother! They refuse!
Atmosphere: 1
Service: 1
Paul McDermott
Out of most products and cashier rushed the transaction.
Atmosphere: 1
Food: 3
Service: 1
Amanda Fallonx
They wouldn't let me use my coupon. Acting like they are going to loose sleep at night if I cashed in my birthday reward.
Atmosphere: 1
Food: 1
Service: 1
Allie Hayes
employee was yelling at other employee, forgot a cinnamon roll and said it was because we didn’t check our bag, gave no names
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll
ke b
Me and my family just had a bad customer service experience with this location. We noticed earlier when we passed the stand other customers (white) were there selecting their items to purchase, the workers were bagging their food before transactions were made. Later before closing not long after we passed the stand. We decided to get a couple of cinnabons. As we told the worker what we wanted, she was about to box up the items we select. My family was getting the card out and was about to swipe it, Me and my husband notice a hesitation from the lady and she put the one of the items down due to another worker saying something to her in another language. I notice some tension So we decided to take our business elsewhere. I didn't like the service or the tention we was getting I felt it was due to our race. And that to me is very unacceptable!
Service: 1
Sherie Goninan
Ordered a 6 pack and a 4 pack. Drove an hour to get there. Paid $52!!! And was so excited to get them home and enjoy our favorite cinnamon rolls. Very stale. Hard and tasteless. Absolutely disgusted I wasted money on such horrible product!
Atmosphere: 3
Food: 1
Service: 2
Ayanna Tyree
Don't ever purchase any cinnamon rolls at the cinnabon at the Fairfield Commons mall. They sold me a cold and hard cinnamon roll.That you could clearly tell it had been sitting for hours. I asked for A hot and fresh cinnamon roll. And the owner told his employee to stick it in the microwave which made it worse. He refused to give me A fresh roll. He said that he wasn't giving me A fresh one and he said that he wasn't giving me A refund and that I had to keep the one I had. And he rudely walked away and started doing something else like I wasn't even standing there and he started talking about me to his employee in another language. The owner acts like A racist and you can tell that he doesn't like black people. And he's very unprofessional and rude and A nasty smartalic. And he rips people off of their hard earned money. His employees are also very unfriendly and rude as well. I don't recommend this place to anyone.
Melinda Faulkner
They always act like they don't have water. The casher was so rude. They was out of anything that wasn't $6 or more on purpose totally takes advantage of people.
I started to order from the cashier first asked for water was told no and treated very rudely. Piss poor experience that never got past the RUDE cashier never going back
Jayron Brooks
Them bons never let you down. NEVER EVER!
Makayla Payton
L customer service. Tried to tell me i can’t use coupons on separate orders but on the literal coupon it says you can lol.
Mathew Thompson
NEVER NEVER NEVER buy here. They are double the price any other Cinnabon. They told me each Cinnabon charges their own prices. I paid $36.00 for 6 classic buns and you can get 6 classic buns anywhere else for $18.00. Please don't buy here!!!!! Even the Dayton mall charges $18.00!!! They have to post the 5 stars or pay for them themselves!!!
We went to get cinnamon rolls after a little hospital trip. We ordered four as there were four of us he got us a box and rang us up very quickly. We noticed the cinnamon rolls were not hot and fresh like in the case, which is what we asked for. He told us 1.99 more he would give us hot rolls. We will not be going back to this location again.
Atmosphere: 1
Food: 1
Service: 1
Had a cockroach craw out of their box. Beware
Atmosphere: 1
Food: 1
Service: 1
Do you want to use your rewards? Don't bother! They refuse!
Atmosphere: 1
Service: 1
Out of most products and cashier rushed the transaction.
Atmosphere: 1
Food: 3
Service: 1
They wouldn't let me use my coupon. Acting like they are going to loose sleep at night if I cashed in my birthday reward.
Atmosphere: 1
Food: 1
Service: 1
employee was yelling at other employee, forgot a cinnamon roll and said it was because we didn’t check our bag, gave no names
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll
Me and my family just had a bad customer service experience with this location. We noticed earlier when we passed the stand other customers (white) were there selecting their items to purchase, the workers were bagging their food before transactions were made. Later before closing not long after we passed the stand. We decided to get a couple of cinnabons. As we told the worker what we wanted, she was about to box up the items we select. My family was getting the card out and was about to swipe it, Me and my husband notice a hesitation from the lady and she put the one of the items down due to another worker saying something to her in another language. I notice some tension
So we decided to take our business elsewhere. I didn't like the service or the tention we was getting I felt it was due to our race. And that to me is very unacceptable!
Service: 1
Ordered a 6 pack and a 4 pack. Drove an hour to get there. Paid $52!!! And was so excited to get them home and enjoy our favorite cinnamon rolls. Very stale. Hard and tasteless. Absolutely disgusted I wasted money on such horrible product!
Atmosphere: 3
Food: 1
Service: 2
Don't ever purchase any cinnamon rolls at the cinnabon at the Fairfield Commons mall. They sold me a cold and hard cinnamon roll.That you could clearly tell it had been sitting for hours. I asked for A hot and fresh cinnamon roll. And the owner told his employee to stick it in the microwave which made it worse. He refused to give me A fresh roll. He said that he wasn't giving me A fresh one and he said that he wasn't giving me A refund and that I had to keep the one I had. And he rudely walked away and started doing something else like I wasn't even standing there and he started talking about me to his employee in another language. The owner acts like A racist and you can tell that he doesn't like black people. And he's very unprofessional and rude and A nasty smartalic. And he rips people off of their hard earned money. His employees are also very unfriendly and rude as well. I don't recommend this place to anyone.
They always act like they don't have water. The casher was so rude. They was out of anything that wasn't $6 or more on purpose totally takes advantage of people.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cinnabon is always great!
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Cinnamon Roll
I started to order from the cashier first asked for water was told no and treated very rudely. Piss poor experience that never got past the RUDE cashier never going back
Them bons never let you down. NEVER EVER!
L customer service. Tried to tell me i can’t use coupons on separate orders but on the literal coupon it says you can lol.
NEVER NEVER NEVER buy here. They are double the price any other Cinnabon. They told me each Cinnabon charges their own prices. I paid $36.00 for 6 classic buns and you can get 6 classic buns anywhere else for $18.00. Please don't buy here!!!!! Even the Dayton mall charges $18.00!!! They have to post the 5 stars or pay for them themselves!!!
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