Hot Head Burritos

I never thought I’d feel like writing a google review but this particular instance really annoyed me.

I asked for straight habanero and I was given some sweet sauce in place of what I requested. Those are two very different flavor profiles and to completely disregard a customer’s order was rather negligent and moronic on behalf of your employee. This would not have been a problem if the employee hadn’t said something beforehand. He asked if I wanted spicy chicken instead of the regular and I declined as the spicy sauce has a lot of sodium. I am fairly certain he said “makes sense” or “figures” under his breath after I had rejected the offer.

I’ll be going to chipotle permanently now lol this place actually hires lobotomites.

I was surprised at how little chicken I was given in my bowl. The food tastes good, but it’s really not worth the price without much protein. Especially if they charge an extra $4 for another small scoop of chicken…

Usually one of the best dining experiences. This location has a newer employee that has been struggling wrapping burritos. Yesterday I saw him take another persons burrito to the trash can and dump half the toppings in the trash and then wrap it by the trash can turning it into something smaller than the lil burrito. The customer saw it and said nothing, just had a look of disbelief and paid for her food and left. Just hoping this post makes it to the correct person.

Recommended dishes: Burrito

This was not a good experience. I could count the pieces of cheese they put on the small bowl. The cashier was not very nice. She wore a gray visor and a black shirt. I sure didn’t mean to take her away from the back room.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Bowl

Walked in 20 minutes before close on the way to work, the whole staff was very pleasant and food was even better!! Will be back!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos

This place has changed 100% in the past month all new employees and its no longer a good restaurant. The portions are so small and they charged me an extra $1 for a half scoop of rice that's ridiculous, when I said something to the new employee about the charge of the rice he stared me down like he wanted to fight. I've been going to this location for a long time but will not give them my money anymore!

Atmosphere: 2

Food: 2

Service: 1

Me and my family went here for years and spent thousands of dollars on food. It was great up until recently the employees have been incredibly rude and have been holding back on portions.

Atmosphere: 4

Food: 2

Service: 1

Ha. What a joke. Shonta and her team, very unprofessional, rude, Unsanitary!

Atmosphere: 1

Food: 1

Service: 1

Portions are ridiculously small. Nine tiny pieces of chicken.. really sad

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Burrito, Bowl

Got really sick for 3 days from here

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito

Ryan provided the best service with a smile I have ever had in a Hot Heads. My Burrito was on point- I will be back just because of his amazing work! I appreciate you Ryan!Thanks-One happy customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Ryan did a really fantastic job! I know it’s a quick service restaurant, and he was so gracious and helpful in the quick 2 minute interaction! He’s awesome :) Food was really good, too.

Atmosphere: 5

Food: 5

Service: 5

Well if you really enjoy a bowl full of rice and a shred of chicken. This would be the place for you. Or maybe it just the fact that the employees had to work today. Idk 10.25 for a bowl of rice. I won’t be back. I usually go once a week not anymore, as if it matter to y’all anyways right. I’m just letting the next guy know. They might want to get lunch / dinner elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bowl

I’m town from Chicago visiting my bf for the week, his roommate recommended Hot Head and it did not disappoint. Definitely tasted much better than Chipotle back home. 10/10 will be back!

Atmosphere: 5

Food: 5

Service: 5

Came in today for some lunch and they were slow was worried the food would be old but the manager had lids on everything the food was hot the manager and the girl we're very nice I definitely will be back great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Burrito, Queso, Chips