Placed an order online for asap pickup, curbside. Could not pickup curbside because there is only one space for that and the guy set there for 5 minutes. I finally walked in to get my “curbside” pickup. Not even started yet, no biggie. But what killed me was, 3 people on counter. Cashier just stood there and the 3rd person just bagged the food, she barely moved! All the work was being done by the 2nd girl who was making every single sandwich for every customer. Who was running out the orders? The one girl needed a serious raise and you need to just can the other two. 6/27 around 5-6 pm if that helps!
Atmosphere: 2
Food: 4
Service: 2
Jesse Roy
Ordered a club lulu add cheddar cheese which comes with lettuce, mayo, turkey and bacon.
I got home and it was missing turkey and bacon so I called and asked them to remake my sub which I was then greeted with an attitude from the MANAGER.
He told me “I made the sandwich I know what the I put on it” which I replied the sandwich was missing the meat. He said come up and I’ll remake it I guess in a really rude tone.
So I grabbed the sandwich and brought it up to be remade. I walk in and he walks up to me and says “you the dude that called in?” I said yes sir and he ripped the sandwich out of my hands and threw it in the trash and angrily made my food. Once it was remade he yelled “club lulu remake” and slapped it on the counter all the way at the end of the store instead of handing me the sandwich and apologizing for the inconvenience.
I told him he needs to work on his customer service skills and admit that he made a mistake, everyone does like this not the end of the world. I said you being the manager is crazy and you said that I was crazy and kept babbling under his breath. This guy needs removed from his position ASAP.
I am a district manager for a technology repair company and if ANY of my store managers treated a customer the way I was just treated id fire them so fast their head would spin.
DO BETTER AND STOP HIRING PEOPLE LIKE THIS!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Tim Barker
Went in to get a sub at the sandwich shop and they couldn’t make a sandwich at the sandwich shop because they ran out of bread, at a sandwich shop! Why even stay open. Just hang a sign on the door that says we messed up sorry we can’t make sandwiches without bread and we aren’t chipotle so people coming in probably aren’t coming in to get a wrap.
Atmosphere: 2
Food: 1
Service: 1
Akai MPC King
Sandwich was great and service was good
Atmosphere: 4
Food: 5
Service: 4
Christina Hofstetter
Workers are very rude and lazy. I felt rushed and left unsatisfied. All they kept saying is ughhh I don't know. All I was asking for was extra sauce in a side cup.
Service: 1
Shana Kim
Not friendly at all today 3/24/25 4:30pm guy and girl working not very pleasant and they did not even really speak and rushed then did not bag my food and or say anything .Won't be back
Angie Drugmand
The staff girl was rude very rude and unfriendly
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Toasted Roast Beef Cheddar
Zingo
It's a standard Jimmy John's. Fast, fresh-ish, and exactly what you'd expect.
Atmosphere: 3
Food: 4
Service: 4
Paris Panagiotopoulos
Super fast and clean. Great location.
Atmosphere: 4
Food: 4
Service: 5
Sid
Walked into a day care walked out with an incorrect order.
Rushed us, charged extra, and hardly put any meat on subs. Wish I hadn't wasted 30 bucks on mediocre sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Russell Arn
I am a delivery driver came in to pick up my order. Both individual working in the store was sitting on their phones and failed to give me my order. I had to say excuse me can I get my order before anybody would even help me
Atmosphere: 1
Service: 1
Space
Awful service. The manager!! was really rude and ate a sandwich while taking our order and making it. We asked for a bag and got ignored twice by all the staff who sat there on their phones. My sub did not have all the items on it that I asked for and was poorly made. Really mad and do not recommend going to this location until they fire their rude staff.
Atmosphere: 1
Food: 1
Service: 1
The Only Geronimo
Thiefs. Overcharged me by ringing in the wrong thing and then refused to correct the difference.
Atmosphere: 1
Food: 1
Service: 1
Johnny Brady
Very rude cashier. It sucks when you go spend $12 for a lunchmeat sandwich and are greeted by rude staff. At least the sandwich was pretty good.
Placed an order online for asap pickup, curbside. Could not pickup curbside because there is only one space for that and the guy set there for 5 minutes. I finally walked in to get my “curbside” pickup. Not even started yet, no biggie. But what killed me was, 3 people on counter. Cashier just stood there and the 3rd person just bagged the food, she barely moved! All the work was being done by the 2nd girl who was making every single sandwich for every customer. Who was running out the orders? The one girl needed a serious raise and you need to just can the other two. 6/27 around 5-6 pm if that helps!
Atmosphere: 2
Food: 4
Service: 2
Ordered a club lulu add cheddar cheese which comes with lettuce, mayo, turkey and bacon.
I got home and it was missing turkey and bacon so I called and asked them to remake my sub which I was then greeted with an attitude from the MANAGER.
He told me “I made the sandwich I know what the I put on it” which I replied the sandwich was missing the meat. He said come up and I’ll remake it I guess in a really rude tone.
So I grabbed the sandwich and brought it up to be remade. I walk in and he walks up to me and says “you the dude that called in?” I said yes sir and he ripped the sandwich out of my hands and threw it in the trash and angrily made my food. Once it was remade he yelled “club lulu remake” and slapped it on the counter all the way at the end of the store instead of handing me the sandwich and apologizing for the inconvenience.
I told him he needs to work on his customer service skills and admit that he made a mistake, everyone does like this not the end of the world. I said you being the manager is crazy and you said that I was crazy and kept babbling under his breath. This guy needs removed from his position ASAP.
I am a district manager for a technology repair company and if ANY of my store managers treated a customer the way I was just treated id fire them so fast their head would spin.
DO BETTER AND STOP HIRING PEOPLE LIKE THIS!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Went in to get a sub at the sandwich shop and they couldn’t make a sandwich at the sandwich shop because they ran out of bread, at a sandwich shop! Why even stay open. Just hang a sign on the door that says we messed up sorry we can’t make sandwiches without bread and we aren’t chipotle so people coming in probably aren’t coming in to get a wrap.
Atmosphere: 2
Food: 1
Service: 1
Sandwich was great and service was good
Atmosphere: 4
Food: 5
Service: 4
Workers are very rude and lazy. I felt rushed and left unsatisfied. All they kept saying is ughhh I don't know. All I was asking for was extra sauce in a side cup.
Service: 1
Not friendly at all today 3/24/25 4:30pm guy and girl working not very pleasant and they did not even really speak and rushed then did not bag my food and or say anything .Won't be back
The staff girl was rude very rude and unfriendly
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Toasted Roast Beef Cheddar
It's a standard Jimmy John's. Fast, fresh-ish, and exactly what you'd expect.
Atmosphere: 3
Food: 4
Service: 4
Super fast and clean. Great location.
Atmosphere: 4
Food: 4
Service: 5
Walked into a day care walked out with an incorrect order.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Rushed us, charged extra, and hardly put any meat on subs. Wish I hadn't wasted 30 bucks on mediocre sandwiches.
Atmosphere: 1
Food: 1
Service: 1
I am a delivery driver came in to pick up my order. Both individual working in the store was sitting on their phones and failed to give me my order. I had to say excuse me can I get my order before anybody would even help me
Atmosphere: 1
Service: 1
Awful service. The manager!! was really rude and ate a sandwich while taking our order and making it. We asked for a bag and got ignored twice by all the staff who sat there on their phones. My sub did not have all the items on it that I asked for and was poorly made. Really mad and do not recommend going to this location until they fire their rude staff.
Atmosphere: 1
Food: 1
Service: 1
Thiefs. Overcharged me by ringing in the wrong thing and then refused to correct the difference.
Atmosphere: 1
Food: 1
Service: 1
Very rude cashier. It sucks when you go spend $12 for a lunchmeat sandwich and are greeted by rude staff. At least the sandwich was pretty good.
Atmosphere: 4
Food: 4
Service: 1
Loading...