If this location is currently closed it needs to be updated on the app, on Google, & with mobile ordering. They have NO PROBLEM taking my money for an order and then I can’t get contacted by customer service despite reaching out more than one time for a cancellation of the order and a refund. Instead I was charged for food I was never able to pick up because the doors were locked despite it saying “open” and having the mobile ordering open on the app as well. Extremely unprofessional & other people saying for people to stop leaving bad reviews…when a company takes the money out of your account and you can’t even contact them to get it back because of their lack of turning off their system that it not okay. How is anyone to know the location is closed when Google says they are open, mobile ordering says they are open, & there is no signs anyway about a closure. Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
bigE 153
This location is currently closed temporarily stop writing bad reviews when they have been close for weeks I’m a former employee of this location and for the people with the bad reviews I’ve witnessed first hand how you started the attitude therefore you got bad customer service in return thank you have a nice day/night?
Atmosphere: 5
Food: 5
Service: 5
Sarah Smith
Doors are locked and no sign posted that the restaurant is closed. Google says they are open. Not sure what is going on.
Dylan Keen
Showed up and the doors were locked during business hours. Nobody was there. Don’t understand why
Phil Rumme
So, I placed an order via my app, and after the app said it was ready, I went to the store to pick it up. Lo and behold, the door was locked. Another fellow in the same situation was waiting outside.I checked my bank account and saw that funds had been withdrawn.Wondering what happened.
Atmosphere: 5
Food: 5
Service: 5
Derrick Cartee
Horrifying experience I walked in and people were just sitting around then walked up to the counter took forever to make my food I only had two subs won't go back and never answered the phone what a joke of a company
Kid-friendliness: Store seems like it's ran by children
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Outlaw
Kylee the Gaster Skeleton
Horrifying experience I walked in and people were just sitting around then walked up to the counter took forever to make my food I only had two subs won't go back and never answered the phone what a joke of a company
Kid-friendliness: Store seems like it's ran by children
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Beast, The Outlaw
Selena
Lucas and Haley are wonderful people so kind every time we come in for our Subs. We will not go to another Subway my favorite place. Our Subs are made great and fresh. The atmosphere is great. Thank you for all that you do! Keep up a great job!
HORRIFYING EXPERIENCE!! Ordered 3 sub platters for mothers birthday party. Went to pick them up and they had given my catering order to someone else, claiming that they used my last name. Spoke to manager they agreed to remake it, but made me show my confirmation. Staff person then asked me to email a regional manager when I did the email bounced back. The staff then reclaimed my order and would not release it until I got confirmation that the email is received. I got phone numbers for both the manager and the general manager. They did not have the courtesy to answer or respond to my calls or email. After 2 hours they finally released my order, which (was subsequently incorrect) and I arrived to the party with the food 2 1/2 hours late. Not much fun and after their mistake, they treated me like I was the one at fault. Poor Training and Customer Service at the store level, the manager, and the regional managers. If I was corporate or franchise owner, I would clean that house.
August 27th, 2023.Me and my husband went to this location in the late afternoon.It was empty, no other customers. There were two male employees, one of them greeted us.But the other guy who took my order was giving me such a weird energy for no reason.This young guy(looks like a high schooler or college kid) even made an irritated face when I mentioned "foot-long."There could be many different reasons people order a foot-long size sandwich. They can either share it with someone else or save it for the next day, you never know!Meantime, they were chatting each other when they made our foods, but it didn't look like they were having a casual conversation, it was closer to whispering with a "mean girl" giggle.Not only that, but also...this younger staff didn't ask me about sauce before he wrapped mine. He apologized that he didn't ask me what sauce I want. Well, I didn't want any of them, so, I'm glad he didn't ask? ?Oh you know what? He forgot to put avocados in my food which was Turkey Cali. I realized it after I came back home.He had no idea what he was doing, and was just showing hatred towards his customer.I'm not returning anyway, bye.
heather Incognito
My favorite Subway!
Atmosphere: 5
Food: 5
Service: 5
Robert Alexander
Great huge sandwich!
Kathy Rubin
Vegetarian options: Many types of meals and subs
Brandon Andrick
Had my husband order online , we got our food and I open my sandwich and the workers hair was in my food. I had him turn around and get me a new sandwich, magically he goes in there and there’re out of meatballs. I wouldn’t recommend this place at all. DISGUSTING
Update- my husband came back out to get said refund and the worker had to give money out of her own pocket to give me my 8 dollar refund. Yes it was her hair but not her responsibility to give the refund because there wasn’t a manager on duty. DONT GO HERE
Location is closed, space is for sale.
If this location is currently closed it needs to be updated on the app, on Google, & with mobile ordering. They have NO PROBLEM taking my money for an order and then I can’t get contacted by customer service despite reaching out more than one time for a cancellation of the order and a refund. Instead I was charged for food I was never able to pick up because the doors were locked despite it saying “open” and having the mobile ordering open on the app as well. Extremely unprofessional & other people saying for people to stop leaving bad reviews…when a company takes the money out of your account and you can’t even contact them to get it back because of their lack of turning off their system that it not okay. How is anyone to know the location is closed when Google says they are open, mobile ordering says they are open, & there is no signs anyway about a closure. Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
This location is currently closed temporarily stop writing bad reviews when they have been close for weeks I’m a former employee of this location and for the people with the bad reviews I’ve witnessed first hand how you started the attitude therefore you got bad customer service in return thank you have a nice day/night?
Atmosphere: 5
Food: 5
Service: 5
Doors are locked and no sign posted that the restaurant is closed. Google says they are open. Not sure what is going on.
Showed up and the doors were locked during business hours. Nobody was there. Don’t understand why
So, I placed an order via my app, and after the app said it was ready, I went to the store to pick it up. Lo and behold, the door was locked. Another fellow in the same situation was waiting outside.I checked my bank account and saw that funds had been withdrawn.Wondering what happened.
Atmosphere: 5
Food: 5
Service: 5
Horrifying experience I walked in and people were just sitting around then walked up to the counter took forever to make my food I only had two subs won't go back and never answered the phone what a joke of a company
Kid-friendliness: Store seems like it's ran by children
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Outlaw
Horrifying experience I walked in and people were just sitting around then walked up to the counter took forever to make my food I only had two subs won't go back and never answered the phone what a joke of a company
Kid-friendliness: Store seems like it's ran by children
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Beast, The Outlaw
Lucas and Haley are wonderful people so kind every time we come in for our Subs. We will not go to another Subway my favorite place. Our Subs are made great and fresh. The atmosphere is great. Thank you for all that you do! Keep up a great job!
Vegetarian options: The Veggie Sub is Fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, Oven Roasted Turkey, Veggie Delite for Kids
HORRIFYING EXPERIENCE!! Ordered 3 sub platters for mothers birthday party. Went to pick them up and they had given my catering order to someone else, claiming that they used my last name. Spoke to manager they agreed to remake it, but made me show my confirmation. Staff person then asked me to email a regional manager when I did the email bounced back. The staff then reclaimed my order and would not release it until I got confirmation that the email is received. I got phone numbers for both the manager and the general manager. They did not have the courtesy to answer or respond to my calls or email. After 2 hours they finally released my order, which (was subsequently incorrect) and I arrived to the party with the food 2 1/2 hours late. Not much fun and after their mistake, they treated me like I was the one at fault. Poor Training and Customer Service at the store level, the manager, and the regional managers. If I was corporate or franchise owner, I would clean that house.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
August 27th, 2023.Me and my husband went to this location in the late afternoon.It was empty, no other customers. There were two male employees, one of them greeted us.But the other guy who took my order was giving me such a weird energy for no reason.This young guy(looks like a high schooler or college kid) even made an irritated face when I mentioned "foot-long."There could be many different reasons people order a foot-long size sandwich. They can either share it with someone else or save it for the next day, you never know!Meantime, they were chatting each other when they made our foods, but it didn't look like they were having a casual conversation, it was closer to whispering with a "mean girl" giggle.Not only that, but also...this younger staff didn't ask me about sauce before he wrapped mine. He apologized that he didn't ask me what sauce I want. Well, I didn't want any of them, so, I'm glad he didn't ask? ?Oh you know what? He forgot to put avocados in my food which was Turkey Cali. I realized it after I came back home.He had no idea what he was doing, and was just showing hatred towards his customer.I'm not returning anyway, bye.
My favorite Subway!
Atmosphere: 5
Food: 5
Service: 5
Great huge sandwich!
Vegetarian options: Many types of meals and subs
Had my husband order online , we got our food and I open my sandwich and the workers hair was in my food. I had him turn around and get me a new sandwich, magically he goes in there and there’re out of meatballs. I wouldn’t recommend this place at all. DISGUSTING
Update- my husband came back out to get said refund and the worker had to give money out of her own pocket to give me my 8 dollar refund. Yes it was her hair but not her responsibility to give the refund because there wasn’t a manager on duty. DONT GO HERE
Atmosphere: 1
Food: 1
Service: 1
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