My turkey sandwich on sour bread was delicious! And very reasonable lunch
Atmosphere: 4
Food: 5
Service: 5
Katie Conley
I can't rate the food because I was never served. Long line in drive through so I went inside. The few not busy people didn't even bother to try to serve me. Clears my throat, made some noise and they didn't bother to look up. Walked out. It's so disappointing because I love Tim Hortons and we are new to the area but reading other reviews tells me this is a long standing problem and doesn't seem to be anything done about it.
Atmosphere: 1
Service: 1
Courtney Floyd
not sure what the problem was, but it didn’t matter how many times we clarified our order with the drive through server, she kept inputting different drinks than we ordered, reading them back, and acting annoyed when we tried to correct our order. she even pulled her headphone transponder off and tossed it on the counter with such an attitude that my mom apologized for trying to fix her order. finally, after reading back what we thought was correct, we discovered they were wrong again when we accepted our order and drove off. i understand it can be difficult to hear through the drive through and frustrating to put an order together when you can’t hear, but there’s no reason to get an attitude with us when we’re pulled up to the window and trying to clarify without the issue of the speaker. and if what we ordered wasn’t available, she could have clarified instead of rolling her eyes. overall terrible service and subpar coffee. pick another location.
Atmosphere: 1
Food: 1
Service: 1
Avery Anderson
This is the worst Tim Horton’s I’ve ever been to 😭😭 they mess up my order every time, are rude, argue with each other inside, take forever, don’t even know what I ordered? Shouldn’t you type it in as I order? I don’t know why I keep coming back here but I do and every time I leave angry lol
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bagel
Kassandra Fawley -Thomas-
There only customer at 4p on Saturday afternoon. We tried to go in but the doors were locked...a small child running around inside. Then we sat at the drive thru window for 20 minutes until they came and took our payment.
Atmosphere: 1
Food: 2
Service: 2
Jc Curtis
I have went there 2 times on Sunday and doors are locked a little kid is running around in side went through drive through and no one there to take are order hopefully they find better employees
Billy Munger
Stood at the register waiting to order, and I was the only person in the store. When the employee finished serving a drive through customer, she pulled her phone back out and proceeded to scroll through it and then made a personal call while half sprawled on the prep area resting. I left after standing there for a few minutes clearly visable. Might be time to enact a no phone policy while on shift.
Service: 1
Cooper Peterson
The two people working in the drive through this afternoon were very nice! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Buddha KingKush
I had a weird encounter with the drive thru worker. The person in line before me payed with a credit card and her food was handed directly to her. When it was my turn to pay and receive my coffee, he said I had to sign my credit card receipt and then put my coffee in a drink carrier and handed to as if he didn’t want to touch me. The lady in line before me was white and I am a person of color. So you can see why at seemed weird to me. In the future consistency will help you avoid such situations.
Atmosphere: 3
Food: 4
Service: 1
Shayna Sanderson
This was my first time visiting a Tim Hortons and I let the lady taking orders at the drive thru know. She was the sweetest lady ever, made recommendations, helped me with the menu, went through all kinds of different options, etc. In the end, I ordered WAY more than I expected and everything was absolutely delicious! The gentleman who handed me my drink said it was "the best Iced Capp in the world" and he was definitely right.
I went through the drive thru today for a sunrise sunset and 10 pack of donut holes like I always do because I love Tim Hortons .Today was not so great about 11am nobody answered the speaker and after 3mins a lady answered in a rush.While I went to the window she was very rude to me As I said thank you she said mmmhmmm....and slammed the window in my face I am so taken back by this Honestly she should not be in customer service.
Service: 1
Tony
Love the coffee
Service: 4
Recommended dishes: Iced Capp
Nicholi Wizmaster
Employee was yelling curse words at customer through the drive-thru window in front of my 6 year old daughter. When confronted by myself she yelled and cursed at me. My dsughter was horrified. Complained online and was told i would receive a phone call from Manager and did not. Its been over a month. Dirty atmosphere and dirty Employees. Awful!
Atmosphere: 1
Food: 1
Service: 1
D Poole
Doughnuts are cool
Sidney Dean
The ladies that work here are the sweetest and the food/drinks are always perfect!
My turkey sandwich on sour bread was delicious! And very reasonable lunch
Atmosphere: 4
Food: 5
Service: 5
I can't rate the food because I was never served. Long line in drive through so I went inside. The few not busy people didn't even bother to try to serve me. Clears my throat, made some noise and they didn't bother to look up. Walked out. It's so disappointing because I love Tim Hortons and we are new to the area but reading other reviews tells me this is a long standing problem and doesn't seem to be anything done about it.
Atmosphere: 1
Service: 1
not sure what the problem was, but it didn’t matter how many times we clarified our order with the drive through server, she kept inputting different drinks than we ordered, reading them back, and acting annoyed when we tried to correct our order. she even pulled her headphone transponder off and tossed it on the counter with such an attitude that my mom apologized for trying to fix her order. finally, after reading back what we thought was correct, we discovered they were wrong again when we accepted our order and drove off. i understand it can be difficult to hear through the drive through and frustrating to put an order together when you can’t hear, but there’s no reason to get an attitude with us when we’re pulled up to the window and trying to clarify without the issue of the speaker. and if what we ordered wasn’t available, she could have clarified instead of rolling her eyes. overall terrible service and subpar coffee. pick another location.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Tim Horton’s I’ve ever been to 😭😭 they mess up my order every time, are rude, argue with each other inside, take forever, don’t even know what I ordered? Shouldn’t you type it in as I order? I don’t know why I keep coming back here but I do and every time I leave angry lol
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bagel
There only customer at 4p on Saturday afternoon. We tried to go in but the doors were locked...a small child running around inside. Then we sat at the drive thru window for 20 minutes until they came and took our payment.
Atmosphere: 1
Food: 2
Service: 2
I have went there 2 times on Sunday and doors are locked a little kid is running around in side went through drive through and no one there to take are order hopefully they find better employees
Stood at the register waiting to order, and I was the only person in the store. When the employee finished serving a drive through customer, she pulled her phone back out and proceeded to scroll through it and then made a personal call while half sprawled on the prep area resting. I left after standing there for a few minutes clearly visable. Might be time to enact a no phone policy while on shift.
Service: 1
The two people working in the drive through this afternoon were very nice! Thank you!
Atmosphere: 5
Food: 5
Service: 5
I had a weird encounter with the drive thru worker. The person in line before me payed with a credit card and her food was handed directly to her. When it was my turn to pay and receive my coffee, he said I had to sign my credit card receipt and then put my coffee in a drink carrier and handed to as if he didn’t want to touch me. The lady in line before me was white and I am a person of color. So you can see why at seemed weird to me. In the future consistency will help you avoid such situations.
Atmosphere: 3
Food: 4
Service: 1
This was my first time visiting a Tim Hortons and I let the lady taking orders at the drive thru know. She was the sweetest lady ever, made recommendations, helped me with the menu, went through all kinds of different options, etc. In the end, I ordered WAY more than I expected and everything was absolutely delicious! The gentleman who handed me my drink said it was "the best Iced Capp in the world" and he was definitely right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg & Cheese Breakfast Sandwich, Iced Capp
Restaurantji Recommends
I went through the drive thru today for a sunrise sunset and 10 pack of donut holes like I always do because I love Tim Hortons .Today was not so great about 11am nobody answered the speaker and after 3mins a lady answered in a rush.While I went to the window she was very rude to me As I said thank you she said mmmhmmm....and slammed the window in my face I am so taken back by this Honestly she should not be in customer service.
Service: 1
Love the coffee
Service: 4
Recommended dishes: Iced Capp
Employee was yelling curse words at customer through the drive-thru window in front of my 6 year old daughter. When confronted by myself she yelled and cursed at me. My dsughter was horrified. Complained online and was told i would receive a phone call from Manager and did not. Its been over a month. Dirty atmosphere and dirty Employees. Awful!
Atmosphere: 1
Food: 1
Service: 1
Doughnuts are cool
The ladies that work here are the sweetest and the food/drinks are always perfect!
Atmosphere: 5
Food: 5
Service: 5
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