I guess a chicken panini means you get a quarter size piece of chicken on each half. The bathroom mold ring in the toilet was disgusting. We were there today around 1:30. We didn’t get a receipt or I could tell you exactly what time. We got our food but didn’t get our drinks. By then no one was at the counter and we had a hard time getting any attention from someone in the back.
Atmosphere: 1
Food: 1
Service: 1
Oksana
Went to the drive thru and was shocked. The lady at the windows was ignoring us and gave us a hard time. Made only us wait for no reason and screwed up our order and said it was our fault. Asked for a refund and ignored. Do not go here they are super rude and ignorant.
Atmosphere: 1
Food: 1
Service: 1
Yvonne M
Josh took care of us! He had several customers. He did a great job! This guy is truly an asset to this store! I hope that he is paid well!
Atmosphere: 5
Food: 5
Service: 5
stephanie garcia
Coffee was soooooo good
Atmosphere: 5
Food: 5
Service: 5
Brandon Domer
Drive thru employees not working
Atmosphere: 1
Food: 3
Service: 1
Courtney Horvath
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Ray Mc
Better is out there.
Atmosphere: 3
Food: 3
Service: 3
Marcile Griffin
God sandwich
Food: 4
Service: 4
Jason Grim
Amazing manager!!! Great crew and delicious food!!!
Atmosphere: 5
Food: 5
Service: 5
Susan Kanode
Ordered a regular Small Ice Cap and it was 2/3 the way full and mostly cream. I told the guy at the window I didnt order vanilla and he said it wasn't. Also asked where the rest of it was and he basically told me that's it. Donut was good, could drink the straight cream Ice Cap!
I'm not joking when I say that the Manager there must be schizophrenic, as the first few times I ever went there, she was cold, distant, and behaved as though she could care less if I was there, or not.
However, at the beginning of this past week I went there, and she treated me as if we were old friends! LOL She was so very kind - it really took me by surprise.
Two days later I went back, and she all, but ignored me! She was laughing, and joking with her employees, and with the customers that came in immediately after I did, but with me, she acted as though she didn't want to even look at me!
It's the oddest behavior I've ever experienced from someone serving me. I doubt I shall ever go back. I was made to feel as if there was something wrong with me. It was the most uncomfortable, unpleasant feeling.
I'll just start going back to the Dunkin' Donuts 🍩 like I used to - they are so very much friendlier there, it was just that I wanted to try Tim Hortons for something different.
The Tim Hortons food, and Coffee weren't the problem - it was the service. Unpredictable at best, and NO paying customer should ever be made to feel as if they are a nuisance - EVER.
DUNKIN' HERE I COME!!!
Atmosphere: 1
Food: 3
Service: 2
James Br
Tasty food and great service
Atmosphere: 4
Food: 5
Service: 5
Adriana Sutton
My turkey sandwich on sour bread was delicious! And very reasonable lunch
Atmosphere: 4
Food: 5
Service: 5
Katie Conley
I can't rate the food because I was never served. Long line in drive through so I went inside. The few not busy people didn't even bother to try to serve me. Clears my throat, made some noise and they didn't bother to look up. Walked out. It's so disappointing because I love Tim Hortons and we are new to the area but reading other reviews tells me this is a long standing problem and doesn't seem to be anything done about it.
Atmosphere: 1
Service: 1
Courtney Floyd
not sure what the problem was, but it didn’t matter how many times we clarified our order with the drive through server, she kept inputting different drinks than we ordered, reading them back, and acting annoyed when we tried to correct our order. she even pulled her headphone transponder off and tossed it on the counter with such an attitude that my mom apologized for trying to fix her order. finally, after reading back what we thought was correct, we discovered they were wrong again when we accepted our order and drove off. i understand it can be difficult to hear through the drive through and frustrating to put an order together when you can’t hear, but there’s no reason to get an attitude with us when we’re pulled up to the window and trying to clarify without the issue of the speaker. and if what we ordered wasn’t available, she could have clarified instead of rolling her eyes. overall terrible service and subpar coffee. pick another location.
I guess a chicken panini means you get a quarter size piece of chicken on each half. The bathroom mold ring in the toilet was disgusting. We were there today around 1:30. We didn’t get a receipt or I could tell you exactly what time. We got our food but didn’t get our drinks. By then no one was at the counter and we had a hard time getting any attention from someone in the back.
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru and was shocked. The lady at the windows was ignoring us and gave us a hard time. Made only us wait for no reason and screwed up our order and said it was our fault. Asked for a refund and ignored. Do not go here they are super rude and ignorant.
Atmosphere: 1
Food: 1
Service: 1
Josh took care of us! He had several customers. He did a great job! This guy is truly an asset to this store! I hope that he is paid well!
Atmosphere: 5
Food: 5
Service: 5
Coffee was soooooo good
Atmosphere: 5
Food: 5
Service: 5
Drive thru employees not working
Atmosphere: 1
Food: 3
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Better is out there.
Atmosphere: 3
Food: 3
Service: 3
God sandwich
Food: 4
Service: 4
Amazing manager!!! Great crew and delicious food!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered a regular Small Ice Cap and it was 2/3 the way full and mostly cream. I told the guy at the window I didnt order vanilla and he said it wasn't. Also asked where the rest of it was and he basically told me that's it. Donut was good, could drink the straight cream Ice Cap!
Food: 3
Service: 1
Restaurantji Recommends
I'm not joking when I say that the Manager there must be schizophrenic, as the first few times I ever went there, she was cold, distant, and behaved as though she could care less if I was there, or not.
However, at the beginning of this past week I went there, and she treated me as if we were old friends! LOL She was so very kind - it really took me by surprise.
Two days later I went back, and she all, but ignored me! She was laughing, and joking with her employees, and with the customers that came in immediately after I did, but with me, she acted as though she didn't want to even look at me!
It's the oddest behavior I've ever experienced from someone serving me. I doubt I shall ever go back. I was made to feel as if there was something wrong with me. It was the most uncomfortable, unpleasant feeling.
I'll just start going back to the Dunkin' Donuts 🍩 like I used to - they are so very much friendlier there, it was just that I wanted to try Tim Hortons for something different.
The Tim Hortons food, and Coffee weren't the problem - it was the service.
Unpredictable at best, and NO paying customer should ever be made to feel as if they are a nuisance - EVER.
DUNKIN' HERE I COME!!!
Atmosphere: 1
Food: 3
Service: 2
Tasty food and great service
Atmosphere: 4
Food: 5
Service: 5
My turkey sandwich on sour bread was delicious! And very reasonable lunch
Atmosphere: 4
Food: 5
Service: 5
I can't rate the food because I was never served. Long line in drive through so I went inside. The few not busy people didn't even bother to try to serve me. Clears my throat, made some noise and they didn't bother to look up. Walked out. It's so disappointing because I love Tim Hortons and we are new to the area but reading other reviews tells me this is a long standing problem and doesn't seem to be anything done about it.
Atmosphere: 1
Service: 1
not sure what the problem was, but it didn’t matter how many times we clarified our order with the drive through server, she kept inputting different drinks than we ordered, reading them back, and acting annoyed when we tried to correct our order. she even pulled her headphone transponder off and tossed it on the counter with such an attitude that my mom apologized for trying to fix her order. finally, after reading back what we thought was correct, we discovered they were wrong again when we accepted our order and drove off. i understand it can be difficult to hear through the drive through and frustrating to put an order together when you can’t hear, but there’s no reason to get an attitude with us when we’re pulled up to the window and trying to clarify without the issue of the speaker. and if what we ordered wasn’t available, she could have clarified instead of rolling her eyes. overall terrible service and subpar coffee. pick another location.
Atmosphere: 1
Food: 1
Service: 1
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