VIVID Treats & Beans

Waited for 5 mins at the register and no one came to take my order.

Atmosphere: 1

Food: 1

Service: 1

Loved my bubble waffle. Just got boring vanilla with peanut butter sauce and Nutella sauce. Then strawberries and a Bueno bar but it was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bubble Waffle

I wanted a crepe and a water. The employee told me that they did not have water?? Then I asked for one of their teas, which they were out of. I asked for the another, which they were also out of. Almost 20 minutes later I was told that the crepe maker wasn’t working and was offered a waffle. The waffle was okay, it was warm almost room temperature. I was so excited for this place but damn I can’t even get a water and most of the menu isn’t available.

Atmosphere: 3

Food: 2

Service: 1

Waited for a long time, someone peaked out the door but still didn’t come out to help. The line got big and eventually people just left. I wanted ice cream so I waited and the lady finally came out of the back. My whole

Atmosphere: 1

Food: 4

Service: 1

I got the oreo crepes and they were ridiculously delicious!

Atmosphere: 5

Food: 5

Service: 5

So it looks good on the signs, but the ice cream is flavorless to say the least, we wanted waffle cones, they have cones that are very thin that crumbles in hand, then to make matters worse there was a hair in my sisters ice cream, so never again, and that does not suit to be in Fairfield mall.

Atmosphere: 1

Food: 1

Service: 1

Extremely slow. Not satisfied. Will not come again.

Atmosphere: 1

Food: 1

Service: 1

Took too long and they both on they phones

Atmosphere: 1

Food: 1

Service: 1

Delicious!! I recommend the acai protein bowl and cookie dough milkshake! ?

Atmosphere: 5

Food: 5

Service: 5

Delicious!! I recommend the acai protein bowl and cookie dough milkshake! ?

Atmosphere: 5

Food: 5

Service: 5

The location is in a mall and it's very nice however, the service was slow though and takes a while. The food was amazing. I ordered a bubble waffle ice cream with Nutella and strawberries.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Bubble Waffle

Hello me and my kid want to try this place look good I ordered ice cream 1 scoop in a bowl 1 shake Reese pieces 20 minutes went by got here order 2 scoops on cone door dash 4 othere people later still no shake when the got done tried to give me a ice coffee I didn’t not order they said give the more time fixed a shake peanut butter not Reese’s pieces and she did offer to fix another one but I was already mad and took the one she made she didn’t not offer to give some of the money back or give coupons for the next oder but I will not go back a lady showed up with cheep ice cream looked like Kroger band and whole milk paid 10.?? Change good luck getting your order right

Atmosphere: 1

Food: 2

Service: 1

The place is always busy, so there's always a wait, and the employees seem overwhelmed. However, that's not the main reason for the 1-star review. The 1-star is due to the fact that the scoop servings are simply too small, it's almost a joke. And they charge a service fee on top of tax???

Paid over $12 for an Açaí bowl at Vivid in Fairfield commons mall and was given the wrong food. Tried to get the correct order only to be told we have the correct order when their food is pictured and I was obviously holding the wrong item.

At least be honest with your business!

Food: 1

Service: 1

I work in the mall and ordered a white cheddar turkey melt with no tomato and a sandy serenity. The very sweet girl who took my ordered and went to make my food, seemed to be working alone and was clearly new so I tipped 20%. When the buzzer goes off for my food, I go to the counter for her to tell me she cannot make my food because she simply doesn't know how and then hands me the wrong drink. She offer to exchange my food for something else after making me the right drink. I opted for a refund, and she didn't know how to run a refund on my card. She offered cash and I accepted to receive $5 back for my $7 sandwich. I felt so bad for her I just accepted and left. Whoever is hiring seriously needs to train their employees or at least help their new hires and not leave them alone.

Atmosphere: 1

Food: 2

Service: 1