Arby's

8116 Princeton Glendale Rd, West Chester
(513) 942-2275

Recent Reviews

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Julie Wright

The prices get higher but the sandwiches get smaller. Theres no way I am imagining this??

Atmosphere: 3

Food: 4

Service: 3

tari smith

The fries are little to salty roast beef was a little pink

Atmosphere: 4

Food: 4

Service: 4

Devin Kegley

Teach those kids to pull people forward.

jenny Sweeney I

Empty sauces , dirty bathrooms, sticky floors

Zachary Johns

I came in for lunch, 11/13/2024 the cook in the back had inappropriate/explicit music playing so loud you could hear it all through the dining room, there were elderly and children in the dining room that don't need to hear the f word every other word in your choice of music.... Do better!

Atmosphere: 1

Food: 5

Service: 1

Amber L. B. K.

The staff at this location is absolutely fantastic!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cherry Turnover, Roast Chicken Entrée Salad, Roast Beef, Gyro Platter, Classic Roast Beef, Arby's Signature Sandwiches

brendan shari

Stood at the counter and was basically ignored
Walked out without ordering
Never coming back

Atmosphere: 1

Service: 1

Matt Hurak

Slow during the lunch rush. Nicely renovated store, what you'd expect from Arby's. Friendly staff but slow service.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Curly Fries, Classic Roast Beef

Karen Spradlin

Good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arby's Signature Sandwiches

Nathan Gates

App sent order to wrong location manager still took care of me I will definitely be returning to this location

Atmosphere: 5

Food: 5

Service: 5

Michael Schwab

Ordered a large order got shorted a sandwich and was promised a replacement. Went in and we'll instead of service with a smile I got accusations and bewilderment. Keep your mediocre sandwich. I promise nobody from my work will order from your little store again

Atmosphere: 1

Food: 1

Service: 1

Jeanine Offor

IShawn was very nice, professional and their uniforms were on point. Very pristine!
Clean and looked professional.
Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Cakes, Roast Beef, Curly Fries, French Dip Sandwich, Classic Roast Beef

Sammy Lee

Stopped to get a sandwich at the 747 Arby's location. This was the 1st time in 5 yrs that I've been to any Arby's. I wanted something different. I noticed a sign advertising potato cakes which took me & my daughter back in time because she got them all the time when she was little... so we decided to get a sandwich & some potato cakes. This ended up being a bad choice.
1st the young kid in the drive thru had zero etiquette and mumbled through my order.
2nd I asked politely for sauces & salt & got neither. Had to sit and wait for them after getting my food.
3rd...now to the food. When I tell you that the potato cakes were fried to the point of being petrified this is not an exaggeration. The ends were fried so hard that they crumbled when touched. Pulling them out of the container they were cold & soaked in grease. Grease covered the sides & bottom of the container. I squeezed the middle of the cake which caused grease to seep out.? They were 100% uneatable & disgusting. I parked my car and went inside. No one came to the counter or acknowledged me... I waited about 5 minutes when the same kid at the drive thru saw me, walked towards me & asked if something was wrong... With my receipt in my hand I placed the potato cakes on the counter and said, 'These are soaked in grease & overly fried... I can't eat them. I need to get my money back please.' He said, 'I can't give you any money back.' With no manager in sight I said well can I at least exchange them for a curly fry? Without saying a word he walked over to the fries, picked up a small curly fry and just handed it to me. No bag, no nothing. Never said a word, turned and walked away leaving the greasy potato cakes just sitting on the counter. So I ended up with a $1.99 curly fry when I paid over $2.50 for the potato cakes.
No apology or let me fix this. Never got a thank you when I went through the drive thru so I wasn't expecting much by then, but this was bad.
Arby's I'm sorry this is who and what you have taking care of your business. I lost out on a fun memory lane moment with my daughter and you got an extra .50 cents from me. The curly fries were better but not by much. 2 bites & the rest was thrown away. Grateful for my sandwich, but the rest was really bad.

Atmosphere: 1

Food: 1

Service: 1

Shellie G

Great food great service!!

Food: 5

Service: 5

Jeri Heckel

Went thru drive thru. Order the 2 for $6.00 (classic Arby's and a crispy chicken) and 2 (2 piece) potato cakes. Cashed out at 5:35 pm. Was asked to pull around to the door. I was the 3rd car in line at the door. After approx. 10 minutes someone came out with my order. I checked the bag and found that a potato cake order was missing. Told the young man and he went inside, came right back out and said it would be another 2 1/2 minutes. After 8 minutes, I went inside and asked for my money refunded. I think having to spend almost 20 minutes at a fast food restaurant just to get the food us a little uncalled for. My family loves the classic roast beef and especially the potato cakes. I told them that I would not be buying Arby's again.

Service: 2

Recommended dishes: Potato Cakes, Classic Roast Beef

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