Arby's
5445 Northfield Rd, Bedford Heights
(216) 587-6658
Recent Reviews
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I visited this Arby's Wednesday, August 20th. Latoya was the most polite, pleasant, and professional person I've had the pleasure of dealing with in a long time. She should be a manager! Plus the sandwiches were excellent! Kudos to the cook/preparer! We will be back to this location.
I ordered the new cheesesteak, it wasn't toasted with the garlic spread as advertised 1st disappointment then I realized it was only meat and cheese, no peppers and onions. 2nd disappointment. I paid close to $8 for this sandwich. Terrible!!!!
Atmosphere: 4
Food: 1
Service: 5
This is an underrated Arby's. Great customer service even though we waited a few for the burger we were treated very well. Also the diniNg room is very sharp in design and very clean.
Atmosphere: 5
Food: 5
Service: 5
I truly believe that Arby's is the only fast food restaurant whose shake machine ALWAYS works!!!!! And they're so GOOD too!
Atmosphere: 3
Food: 5
Service: 5
Basic fast food run of the mill. However, if you want something a little different than fast food burgers and chicken, this is the spot. Roast beef, turkey, and currently cheesesteak sandwiches.
Crinkle fries are better than most ff fries (except 5Guys 🙂)
Food: 4
Service: 4
If I could give this place a negative rating I would. The service was terrible I ordered ahead n waited over 10 mins and was greeted by attitude don’t order here! 0 out of 10!
Atmosphere: 1
Food: 1
Service: 1
Shout out to serenity. Food was hot and fresh. took my order in a timely manner and talked softly but I still appreciate her and the crew. I will be back soon. Keep up the good work.
Atmosphere: 4
Food: 4
Service: 4
The lady with the red/black dreads is very rude and unpleasant.
Atmosphere: 3
Food: 2
Service: 1
I always go there I am not happy with what I have seen employees wear no gloves and it was a flight in my drink as soon as I had it drove away when I open the top I saw that bug dead in my drink.
Atmosphere: 1
Food: 1
Service: 1
They killed it.
Did a wonderful job all the way around, with a smile on their face.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fries always taste old and beef and cheddar is always sitting in a puddle of sauce and grease. Always a last resort with better options around
Atmosphere: 1
Food: 2
Service: 1
Went through the dive thru and got the new brisket sandwich with sweet sauce, curry frys, and a sweet tee. It was ok. It left me thinking that I would probably not order that again for the price. Don't get me wrong, it wasn't bad. It was a 6 out out of 10. Maybe should have gotten the spicy sauce instead, but I don't think it would have made that big of a difference.
Atmosphere: 5
Food: 3
Service: 5
The fish sandwiches is the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Gave my order and when the Guy repeated my order back, it was wrong. I tried to correct him and then all of a sudden another a female got on the intercom an accused me of being nasty. I wasn’t being nasty. I was trying to correct my order and said never mind and I left when I drove past the drive-through window. I was screamed at by your employee to have fun in hell.
Service: 1
These guys always do a great job when I visit here. The whole staff really cares about customer service. I try to ring the bell every time I leave the restaurant, because they deserve it!
Atmosphere: 5
Food: 5
Service: 5
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