Dunkin'
5095 Northfield Rd, Bedford Heights
(216) 662-8850
Recent Reviews
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I used to love this place, the busier they are expect your order to be ruined. It was busy and the drive thru clerk was rushing lid was not on the clerk hands me the coffee and it spilled all over me and my car inside and out(new car) I ask for cream sugar and oatmilk, the oatmilk to cool it down because their coffee is served at BOILING temp. They feel the oatmilk is the cream so they just add only oatmilk instead of what I pay for. This place is horrible!!!!!!! And I'm watching it decline they may as will put the young people in there they started with when they first opened because it's no better. I will keep driving to Turney Rd.
Service: 1
It was fast
Atmosphere: 4
Food: 4
Service: 4
These guys know how to run a drive-thru The fastest service friendly staff outstanding job dunkin' donuts!
Atmosphere: 4
Food: 4
Service: 4
I ordered an iced latte with oatmilk and they literally gave me a cup of ice and oatmilk. The cup is clear they could literally see it’s a cup of milk, it was white.
So I tried to order today and ended up standing there 10 while minutes and order never taken... The young man yet telling me he's coming to NEVER come but kept making drinks. They move extremely SLOW here yet have workers in EVERY station. I would've given ZERO of I could. Won't make the mistake of coming here again, but hope others have better experience.
Ordered online...the order was all wrong! I ordered 4 glazed and 2 chocolate glazed... they sent four cake instead! The donut holes were very stale...and the latte was horrible with no coffee or flavor at all! I will definitely NOT order from here again...my husband tried to warn me, because he works in Bedford, and said they were terrible...for a 30 dollars order...I should have listened!!
Food: 1
Service: 1
They’re so nice but bro I paid 2 dollars extra for a 3 dollar bagel to get extra cream cheese and got a burnt bagel with barely anything on it 🥀🥀🥀
Last week,they didnt give back my debit card. Went back mayb an hour later after realizing. Found out they used it for the next order after mine. i didnt even want to waste time to fight it. went today... super slow...
Hot chocolate Was just Brown hot water. No flavor at all. Horrible service. Bad attitude from employees today 04-15-2025
Great place to get the morning started. Your drinks breakfast donuts
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts, Hash Browns
Restaurantji Recommends
It have the buckets for the munchkins
Atmosphere: 5
Food: 5
Service: 5
Always Great service...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Did ice coffee way to much milk hardly any coffee flavor
Atmosphere: 5
Service: 5
The little girl there at the register with the red hair was sooo cool & down to earth. Her smile & laughter was infectious & she deserves all the raises. She made our day with her friendliness.
Atmosphere: 5
Food: 5
Service: 5
Every time I come to this location they are prompt and my drink is always made perfectly! There haven't been any inconsistencies in the taste and I surely appreciate that.
Food: 5
Service: 5
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