I wish I could give less starts. Our order was submitted and they got confused and made the incorrect order. When I went up there to get the order fixed they refused to fix the order and treated me terribly. They said I could purchase the order again but they would not make it right. The order that we did get had brown lettuce and the meat was cold. The quality was so poor that no one could even eat their order.
Atmosphere: 1
Food: 1
Service: 1
Alexa Green
Do not order from here! We ordered three sandwiches and they didn't make one. We asked for the sandwich and they refused to give it to us. They said we made a mistake even though the receipt says differently. The manager said we can just order another one! Why would we double pay?????? Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Candace Tyree
Chose drive thru pretty quick for a lunch bite
Atmosphere: 4
Food: 4
Service: 4
Brian salloum
Clean restaurant and timely food service.
Atmosphere: 5
Food: 5
Service: 5
Angela Farris
The customer service sucks although the food is good! Don’t give me attitude when I’m spending my money here Raz!
Atmosphere: 1
Food: 5
Service: 1
Kwuan Hill
Food is great, the lady with blonde hair is extremely nice. *Update* these people here doesn't like the fact that i use coupons and they always give me a problem. I gave them today a coupon from the app for free fries but he took my phone and changed the coupon to $8.50 medium sandwich which prevents me from redeeming my free item. So, I get home they gave me the fries at the very bottom of the bag, meaning that they weren't whole waffle fries or even half waffle fries. It was the scraps. Smdh
Service: 1
Recommended dishes: McDonald's Chicken Mcnuggets
Sparkle and Shine
Mr Hero is are absolute favorite fast food restaurant. Anytime we are in Ohio we seek out the closest Mr Hero. There waffle fries with cheese are amazing. Sandwiches are excellent. Please bring Mr Hero to Michigan!!
Cleve Jae
They give you the 3rd degree when picking up your online order
z g
Good burger place and sandwiches . Clean environment and friendly staff.
Faye Clark
Food is always fresh and don't have to wait long for your orders
something always tastes off about the food . especially the cheese sauce ive been going to mr hero for years but ive never been to this location. very clean place and nice staff though.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Romanburger Sandwich, Reg Loaded Tater Tots
Vince
First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.
Atmosphere: 3
Food: 4
Service: 5
Yo
Too much cheese on hot buttered steak, would rather taste too much meat!
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Romanburger Sandwich
Steve Dyer
Place is awesome!!! Roman burger was perfect and the woman tht took my drive thru order was nice as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger Sandwich
msel scott
My French fries were very cold, though I saw them make hit fries, I didn't get them! Totally unexceptable! Won't go again!
I wish I could give less starts. Our order was submitted and they got confused and made the incorrect order. When I went up there to get the order fixed they refused to fix the order and treated me terribly. They said I could purchase the order again but they would not make it right. The order that we did get had brown lettuce and the meat was cold. The quality was so poor that no one could even eat their order.
Atmosphere: 1
Food: 1
Service: 1
Do not order from here! We ordered three sandwiches and they didn't make one. We asked for the sandwich and they refused to give it to us. They said we made a mistake even though the receipt says differently. The manager said we can just order another one! Why would we double pay?????? Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Chose drive thru pretty quick for a lunch bite
Atmosphere: 4
Food: 4
Service: 4
Clean restaurant and timely food service.
Atmosphere: 5
Food: 5
Service: 5
The customer service sucks although the food is good! Don’t give me attitude when I’m spending my money here Raz!
Atmosphere: 1
Food: 5
Service: 1
Food is great, the lady with blonde hair is extremely nice.
*Update* these people here doesn't like the fact that i use coupons and they always give me a problem. I gave them today a coupon from the app for free fries but he took my phone and changed the coupon to $8.50 medium sandwich which prevents me from redeeming my free item. So, I get home they gave me the fries at the very bottom of the bag, meaning that they weren't whole waffle fries or even half waffle fries. It was the scraps. Smdh
Service: 1
Recommended dishes: McDonald's Chicken Mcnuggets
Mr Hero is are absolute favorite fast food restaurant. Anytime we are in Ohio we seek out the closest Mr Hero. There waffle fries with cheese are amazing. Sandwiches are excellent. Please bring Mr Hero to Michigan!!
They give you the 3rd degree when picking up your online order
Good burger place and sandwiches . Clean environment and friendly staff.
Food is always fresh and don't have to wait long for your orders
Restaurantji Recommends
something always tastes off about the food . especially the cheese sauce ive been going to mr hero for years but ive never been to this location. very clean place and nice staff though.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Romanburger Sandwich, Reg Loaded Tater Tots
First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.
Atmosphere: 3
Food: 4
Service: 5
Too much cheese on hot buttered steak, would rather taste too much meat!
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Romanburger Sandwich
Place is awesome!!! Roman burger was perfect and the woman tht took my drive thru order was nice as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger Sandwich
My French fries were very cold, though I saw them make hit fries, I didn't get them! Totally unexceptable! Won't go again!
Atmosphere: 2
Food: 1
Service: 2
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