Please get rid of the order and payment machines. They do not function properly. Terrible experience, meanwhile the child workers are all on their phones (go figure)
Service: 1
Tonya Black
I just left there. First I only got the fries, onion rings and mozzarella sticks. Then I asked for the rest of my order. I get home and I had the 4 orders of chicken nuggets but NOT the 2 double cheeseburgers. I tried to call no answer. I’m willing to go back but only if I can get the food.
Dave C
Waiting 30 min for 3 cars ahead of me is unacceptable. Serving cold food that has been sitting for a while, unacceptable as well. Is it really that hard to make food as if you parents are getting it. Everyone of yous suck. The management is terrible
Atmosphere: 1
Food: 1
Service: 1
cauleydog66
Everytime I go here they put way too much mayonnaise on my chicken sandwich, but the line moves fast!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Onion Rings
Chuck Howard
Drive thru
Atmosphere: 4
Food: 4
Service: 4
Brian Cohen
This location seems to have vastly improved. My most recent visit was after 10 pm. inside the store on Sunday or Monday, and the order had four customized items. It was made quickly and was correct. Used to be that could've been 30 minutes plus wait, this time was 5-10mins. Pls keep it up
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
ashley stark
Several times in a row I've stopped late at night and haven't been able to get service for one reason or another. Tonight it was "its going to be a 15 minute wait and it's exact change" without even hearing my order, last time it was "our systems are down" and the time before that "all the grills are down, only fryers working" Why even bother staying open 24 hours if you can't actually serve people 24 hours.
Veronica Campbell
The food was ok not hot as
Food: 4
Service: 4
tredigi
Came to pick up an order, they didn’t even start it before I made it to the location. The order was pre-paid.
Service: 1
Terry Daugherty Jr
Had to pull up by the door for my order... but not to
Not open 24 hrs,if so,I sure couldn't order and it was 1am
bigvirg 273to70.3 “big virg”
hot fresh burgersParking: 30Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Original Chicken Sandwich, Chicken Jr, Double Cheeseburger, Whopper, Cheeseburger, Whopper Jr, Whopper Sandwich
Robert Hartman Jr
Terrible customer service. They do not take orders at the counter. There was an elderly woman who wanted to order food and they told her she has to use the kiosk. When she said she didn't know how to use it, the woman behind the counter walked away and ignored her for a solid 5 minutes while the would-be customer waited patiently. She walked out without placing an order after another employee told her she had to use the kiosk to order. Said employee then mocked the woman for not knowing how to use the kiosk. I will not be back.
Atmosphere: 1
Food: 3
Service: 1
James Rader
Could only place my order thru their mobile app. This wasted a lot of time.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Onion Rings, Whopper
Eric Waltman
Drive thru always takes 30 minutes plus no matter how many cars are there. Dumb. Don't
Please get rid of the order and payment machines. They do not function properly. Terrible experience, meanwhile the child workers are all on their phones (go figure)
Service: 1
I just left there. First I only got the fries, onion rings and mozzarella sticks. Then I asked for the rest of my order. I get home and I had the 4 orders of chicken nuggets but NOT the 2 double cheeseburgers. I tried to call no answer. I’m willing to go back but only if I can get the food.
Waiting 30 min for 3 cars ahead of me is unacceptable. Serving cold food that has been sitting for a while, unacceptable as well. Is it really that hard to make food as if you parents are getting it. Everyone of yous suck. The management is terrible
Atmosphere: 1
Food: 1
Service: 1
Everytime I go here they put way too much mayonnaise on my chicken sandwich, but the line moves fast!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Onion Rings
Drive thru
Atmosphere: 4
Food: 4
Service: 4
This location seems to have vastly improved. My most recent visit was after 10 pm. inside the store on Sunday or Monday, and the order had four customized items. It was made quickly and was correct. Used to be that could've been 30 minutes plus wait, this time was 5-10mins. Pls keep it up
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Several times in a row I've stopped late at night and haven't been able to get service for one reason or another. Tonight it was "its going to be a 15 minute wait and it's exact change" without even hearing my order, last time it was "our systems are down" and the time before that "all the grills are down, only fryers working" Why even bother staying open 24 hours if you can't actually serve people 24 hours.
The food was ok not hot as
Food: 4
Service: 4
Came to pick up an order, they didn’t even start it before I made it to the location. The order was pre-paid.
Service: 1
Had to pull up by the door for my order... but not to
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Not open 24 hrs,if so,I sure couldn't order and it was 1am
hot fresh burgersParking: 30Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Original Chicken Sandwich, Chicken Jr, Double Cheeseburger, Whopper, Cheeseburger, Whopper Jr, Whopper Sandwich
Terrible customer service. They do not take orders at the counter. There was an elderly woman who wanted to order food and they told her she has to use the kiosk. When she said she didn't know how to use it, the woman behind the counter walked away and ignored her for a solid 5 minutes while the would-be customer waited patiently. She walked out without placing an order after another employee told her she had to use the kiosk to order. Said employee then mocked the woman for not knowing how to use the kiosk. I will not be back.
Atmosphere: 1
Food: 3
Service: 1
Could only place my order thru their mobile app. This wasted a lot of time.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Onion Rings, Whopper
Drive thru always takes 30 minutes plus no matter how many cars are there. Dumb. Don't
Atmosphere: 1
Food: 5
Service: 1