Marco's Pizza
24 Center Rd, Bedford
(440) 439-5255
Recent Reviews
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Uses doordash and they suck food arrived cold. Had to walk to the other side of the hotel to retrieve. Order was messed up store couldn't be bothered so make sure not to use the delivery option
Food: 4
Service: 1
Ordered and paid for food online for delivery at 10:21, store closes at 11:30. i call at 11:23 on hold for 6 mins. Hang up call back..... another 6 mins someone answer. i say, i ordered my pizza for delivery and hour ago and it still havent showed up can you tell me if its coming. The lady said We are closed and hung up. I call back they pick up the phone and hung up. I never got my pizza and need a refund asap!!!
Atmosphere: 1
Food: 1
Service: 1
I placed an order around 10:30 and got my confirmation that it went through. I went to the location and a kid who looked completely unmotivated to work was hiding in the back of the store standing around on his phone. I greeted him and told him I was there to pick up my order. He then tells me my order was cancelled, so I showed him on my end it was not and asked him if he could still make it. The time is 10:45 and he proceeds to tell me they are closed. Well the website says 11:00 buddy. I would not recommend this location based on the company’s poor choice of employees, and there lack of work morale and general respect.
Had a order for delivery almost $30 took over hour and a half finally called them they said it would be there in 10 minutes. Had to call back 30 minutes later then they said there was no order I have to do a charge back on my credit card now. Don't order through them
Atmosphere: 1
Food: 1
Service: 1
Order stated it was delivered but wasn't delivered until 30 mins later. Food was cold and the customer service was bad.
Atmosphere: 1
Food: 2
Service: 1
Whoever just made my chicken fresco 🔥🔥🔥 been my favorite since I was a little girl and you did it justice 😂
I ordered two pizzas yesterday and i even got notifications updating me on my order telling me when they started making it and when they finished. When I went to pick up my pizza the door was locked and the man inside looked at me and walked to the back completely ignoring me. He eventually came back and saw me there and told me through hand motions that they were closed. this happened at least an hour before the closing time listed on their website and google. I don't understand why i was sent notification about the progression of my pizza when that employee clearly didn't make it and knew he was going to close early. I put my contact information in when i ordered the pizza so there was no reason he couldn't have at least called a head of time to tell me they were closing early and would t be fulfilling my order. I wasted my gas driving there and back only to end up with no pizza. It's very rude and unprofessional and it's not the first time i've had a bad experience there. would not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I’m beyond frustrated with this location. Whoever is managing the night shift needs to be replaced immediately. This is the third time in two weeks I’ve ordered delivery and never received my food.
Tonight was the last straw. I ordered a large pizza and crazy bread through the Marcos app. After waiting longer than usual, I called to check on the order (since the last two times this exact issue happened). The same young man answered the phone with an attitude, told me they were “closed,” and when I explained that I had ordered before closing and just wanted to know where my food was, he hung up on me mid-sentence.
He offered no refund, no explanation, and no help—just said DoorDash had my order, but gave me no way to contact them. When I tried to call back multiple times, they refused to answer. It’s now been over 3 hours. I even waited outside in the rain thinking maybe it was still coming—nothing.
The last two times this happened, I ended up having to drive to the store to pick up my order myself, which defeats the purpose of paying for delivery. But tonight I received neither food nor refund. They literally just took my money and hung up on me.
This is completely unprofessional and unacceptable. At this point, you’re honestly better off ordering through DoorDash directly—at least you’ll actually get your refund if something goes wrong.
Atmosphere: 1
Food: 3
Service: 1
No plates for a party of of kids picnic pizza party on the gon
😔
Atmosphere: 3
Food: 3
Service: 3
Best pizza in town, I don't care what anyone says. Friendly staff. And BOGO Tuesdays!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Only because a reply was required to leave a content! The absolute worst excuse for pizza dough i have ever experienced. The cheese CAN NOT BE REAL it was like shoe leather. Thankfully I didn't spend much to realize NEVER EVER AGAIN!
Atmosphere: 1
Food: 1
Service: 2
I ordered two large pizzas have 15 boneless wings and I ended up getting 15 traditional wings I would think that employees would double check the order before being delivered I would never come back again this is the second time that you guys messed up
Atmosphere: 1
Food: 1
Service: 1
I like Tuesdays because it buy one, get one free. But I noticed some won't tell you unless you mention it.
Atmosphere: 4
Food: 5
Service: 4
Horrible unprofessional manager wanted to yell and argue with me because I missed the call by 1 minute for my delivery order I tried to call back but the # takes you to the store which then had me on hold for 15 mins. She then blocked my card thinking that I wouldn’t be able to place another order, they just hiring anybody now a days.
Atmosphere: 1
Service: 1
It's horrible don't waste your money there. My order didn't have any cheese at all on my order. It was old .
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