This Jimmy John's is either freaky slow or does not prioritize people making small orders. I left over a 30% tip but it was still only $4. I was told that I had to wait for other orders to be delivered because apparently I didnt order enough. If this is a policy, it should be stated prior to ordering and I would gladly have came to pick it up. Over an hour and my food is still not here
Food: 4
Service: 1
Procheck Engineering
Jimmy John's is a great alternative to other sub sandwich places.
Atmosphere: 5
Food: 5
Service: 5
D R
Put mayo on a sandwich that doesn't come with it. Drove 20 minutes away before I ate.. What a waste.
At least make sandwich how they are supposed to be made.
Food: 1
Service: 3
Jason Dempsey
They messed my order up and burnt the bread in I had to wait for 15 minutes for my food in no one was there but me in it was four employees working in the guy who took my order said that you had to say you wanted your sub toasted I said I did not want to toast it then my wife asked for making her sub and he put bacon on mine I spoke about another Jimmy John's and he called him trashy unprofessional but the guys who made my sub over were really nice
Atmosphere: 4
Food: 1
Service: 1
Paul Hackworth
love this place but everything, everywhere getting pricy
Atmosphere: 4
Food: 5
Service: 4
Becky Rush
Superfest, super friendly, super fast delivery 🙂
Atmosphere: 5
Food: 5
Service: 5
Kim Nichols
Large dining room,with 2 additional sandwich shops literally across the street, I doubt it is ever filled.
Wheelchair accessibility: If you can park, wheelchair accessibility from pretty much anywhere makes this restaurant easy to enter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy East Coast Italian
Samantha Irwin
Absolute wonderful customer service very friendly environment all the all of the staff was friendly nice and welcoming it was a very clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Kyle Benson
Consistently bad service. Sandwiches made wrong or given entirely different orders. I will ask for extra peppers on every sandwich I get and I kid you not they give you like 3-4 max every single time like it's coming out of their paycheck. I've come here maybe 6 times in the last year and something has been off 5 of them and the one they got was still a mess. Two better sandwich places across the street.
Atmosphere: 3
Food: 2
Service: 1
Michael Scott
The food I ordered took over an hour to be delivered 2 miles away. So much for freaky fast. I contacted the store and was told they only had one driver that day and they were busy. That is crappy customer service. I also asked for the driver to not knock because I have PTSD and knocks at my door startle me into a panic attack. There is even a sign on my door asking people to not knock. I was told it's policy to knock. This experience was terrible and I didn't get any kind of resolution from the store. I will not go back to this store and hopefully customers in the future don't have to deal with this kind of service either
I’ve been to this location twice because I was giving them the benefit of the doubt that it might have just been “a bad day.”
The workers do NOT greet people. I’ve went in twice and they did not greet me when I ordered (BOTH TIMES). I also noticed on my second visit, they did not greet any customers before me or after me in line.
The worker just “stared” at me until I spoke my order.
The first time I went, they got my order wrong. Happens. The service was nonexistent and my order was wrong, but I came back to see if it was “just a bad day.”
All three workers (three young women, one white, which is relevant later were talking to eachother instead of taking orders.
I also witnessed the young white girl, brown hair and ponytail ask a UPS worker if “he wanted his sandwich cut,” she then comes around the corner into the lobby area with a 10 inch serrated knife and “cut” the sandwich on the table in the lobby. Absolutely disgusting and dirty to do, also a hazard to carrying a 10 inch serrated knife into the lobby. That girl should be fired, and so should her “friends” that were egging her on and laughing at her behavior.
Please take immediate action. This place is disgustingly filthy with terrible staff.
Atmosphere: 1
Food: 2
Service: 1
Sara McElroy
I’ve been to this location twice because I was giving them the benefit of the doubt that it might have just been “a bad day.”
The workers do NOT greet people. I’ve went in twice and they did not greet me when I ordered (BOTH TIMES). I also noticed on my second visit, they did not greet any customers before me or after me in line.
The worker just “stared” at me until I spoke my order.
The first time I went, they got my order wrong. Happens. The service was nonexistent and my order was wrong, but I came back to see if it was “just a bad day.”
All three workers (three young women, one white, which is relevant later) were talking to eachother instead of taking orders.
I also witnessed the young white girl, brown hair and ponytail ask a UPS worker/customer if “he wanted his sandwich cut.” He said it was fine. She then comes around the corner into the lobby area with a 10 inch serrated knife and “cut” the sandwich on the table in the lobby. Absolutely disgusting and dirty to do, also a hazard to carrying a 10 inch serrated knife into the lobby. That girl should be reprimanded and retrained, or at worst fired, and so should her “friends” that were egging her on and laughing at her behavior.
Please take immediate action. This place is disgustingly filthy with terrible staff.
Sheila McCutcheon
The customer service team was horrible today they didn’t greet me or speak when picking up my order
Atmosphere: 1
Food: 5
Service: 1
Andrew H.
Prices seem to have gone up. Service was quick sandwich was okay. Restaurant hard to get into with the small parking lot.
Atmosphere: 3
Food: 3
Service: 5
Andrew Harden
Prices seem to have gone up. Service was quick sandwich was okay. Restaurant hard to get into with the small parking lot.
This Jimmy John's is either freaky slow or does not prioritize people making small orders. I left over a 30% tip but it was still only $4. I was told that I had to wait for other orders to be delivered because apparently I didnt order enough. If this is a policy, it should be stated prior to ordering and I would gladly have came to pick it up. Over an hour and my food is still not here
Food: 4
Service: 1
Jimmy John's is a great alternative to other sub sandwich places.
Atmosphere: 5
Food: 5
Service: 5
Put mayo on a sandwich that doesn't come with it. Drove 20 minutes away before I ate.. What a waste.
At least make sandwich how they are supposed to be made.
Food: 1
Service: 3
They messed my order up and burnt the bread in I had to wait for 15 minutes for my food in no one was there but me in it was four employees working in the guy who took my order said that you had to say you wanted your sub toasted I said I did not want to toast it then my wife asked for making her sub and he put bacon on mine I spoke about another Jimmy John's and he called him trashy unprofessional but the guys who made my sub over were really nice
Atmosphere: 4
Food: 1
Service: 1
love this place but everything, everywhere getting pricy
Atmosphere: 4
Food: 5
Service: 4
Superfest, super friendly, super fast delivery 🙂
Atmosphere: 5
Food: 5
Service: 5
Large dining room,with 2 additional sandwich shops literally across the street, I doubt it is ever filled.
Wheelchair accessibility: If you can park, wheelchair accessibility from pretty much anywhere makes this restaurant easy to enter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy East Coast Italian
Absolute wonderful customer service very friendly environment all the all of the staff was friendly nice and welcoming it was a very clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Consistently bad service. Sandwiches made wrong or given entirely different orders. I will ask for extra peppers on every sandwich I get and I kid you not they give you like 3-4 max every single time like it's coming out of their paycheck. I've come here maybe 6 times in the last year and something has been off 5 of them and the one they got was still a mess. Two better sandwich places across the street.
Atmosphere: 3
Food: 2
Service: 1
The food I ordered took over an hour to be delivered 2 miles away. So much for freaky fast. I contacted the store and was told they only had one driver that day and they were busy. That is crappy customer service. I also asked for the driver to not knock because I have PTSD and knocks at my door startle me into a panic attack. There is even a sign on my door asking people to not knock. I was told it's policy to knock. This experience was terrible and I didn't get any kind of resolution from the store. I will not go back to this store and hopefully customers in the future don't have to deal with this kind of service either
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I’ve been to this location twice because I was giving them the benefit of the doubt that it might have just been “a bad day.”
The workers do NOT greet people. I’ve went in twice and they did not greet me when I ordered (BOTH TIMES). I also noticed on my second visit, they did not greet any customers before me or after me in line.
The worker just “stared” at me until I spoke my order.
The first time I went, they got my order wrong. Happens. The service was nonexistent and my order was wrong, but I came back to see if it was “just a bad day.”
All three workers (three young women, one white, which is relevant later were talking to eachother instead of taking orders.
I also witnessed the young white girl, brown hair and ponytail ask a UPS worker if “he wanted his sandwich cut,” she then comes around the corner into the lobby area with a 10 inch serrated knife and “cut” the sandwich on the table in the lobby. Absolutely disgusting and dirty to do, also a hazard to carrying a 10 inch serrated knife into the lobby. That girl should be fired, and so should her “friends” that were egging her on and laughing at her behavior.
Please take immediate action. This place is disgustingly filthy with terrible staff.
Atmosphere: 1
Food: 2
Service: 1
I’ve been to this location twice because I was giving them the benefit of the doubt that it might have just been “a bad day.” The workers do NOT greet people. I’ve went in twice and they did not greet me when I ordered (BOTH TIMES). I also noticed on my second visit, they did not greet any customers before me or after me in line. The worker just “stared” at me until I spoke my order. The first time I went, they got my order wrong. Happens. The service was nonexistent and my order was wrong, but I came back to see if it was “just a bad day.” All three workers (three young women, one white, which is relevant later) were talking to eachother instead of taking orders. I also witnessed the young white girl, brown hair and ponytail ask a UPS worker/customer if “he wanted his sandwich cut.” He said it was fine. She then comes around the corner into the lobby area with a 10 inch serrated knife and “cut” the sandwich on the table in the lobby. Absolutely disgusting and dirty to do, also a hazard to carrying a 10 inch serrated knife into the lobby. That girl should be reprimanded and retrained, or at worst fired, and so should her “friends” that were egging her on and laughing at her behavior. Please take immediate action. This place is disgustingly filthy with terrible staff.
The customer service team was horrible today they didn’t greet me or speak when picking up my order
Atmosphere: 1
Food: 5
Service: 1
Prices seem to have gone up. Service was quick sandwich was okay. Restaurant hard to get into with the small parking lot.
Atmosphere: 3
Food: 3
Service: 5
Prices seem to have gone up. Service was quick sandwich was okay. Restaurant hard to get into with the small parking lot.
Atmosphere: 3
Food: 3
Service: 5
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