The Christmas Grinch has a name... Kroger in the Brewery District... I have been relying on their pickup and delivery service since my brain injuries, but this week they accepted an order for delivery on Thursday, then moved to Friday, then moved to Saturday, then cancelled without notice or offer to reschedule. (I know, you might be thinking it's due to weather, but they are fulfilling orders placed after mine and in fact they can't even find my order now, and weren't interested in order # or screen shot). The multiple people I spoke with on the phone (including management) had zero interest in helping and some didn't even know Kroger offered delivery. They also had zero interest in any solution, even a pick up order before Monday. My physical limitations were also of no interest (by the way, don't rely on using an electric cart at that store...they are usually all taken by able bodied "joy riders") I'm trying to serve a few people for Christmas Eve and can't drive or Uber to Kroger and do it myself due to physical challenges and they won't even offer to set up a pick-up. They could care less. May the Universe reward them justly, and may the people I spoke with tonight find it in their heart to rejoin the human race. Oh and I'm a paid Kroger "Boost" member, so what I have described is their "premium" level of customer service.
Tom Magin
Got my covid shot at the pharmacy clinic.
Lucindy Luckett
Nice and clean. Easy to find with you need.
Rebecca Johnson Wigal
Get there early - shelves are better stocked. Employees are working really hard and were surprised to get a thank you!
David Simpson
Kroger marketplace are a bunch of thieves. My mother who is a senior citizen, placed an online order for delivery with them and never received her groceries. When she called to get more information none of them not even the store manager were willing to help in any way. They had no problem taking her payment but now are saying they have nothing to do with insuring that her order gets to her. These were essential food items that she needed and now she doesn’t have them and Kroger doesn’t care.
Cierra Farris
I would recommend them Kroger. It is a busy Kroger.
Gloria Bish
just out of hospital and wanted to try click it. ordered 170. worth of groceries. I called and was told to pull up front. After waiting 10 minutes I called and they said it was cancelled but don't know why. NEVER AGAIN ! Ill try Walmart
The Christmas Grinch has a name... Kroger in the Brewery District... I have been relying on their pickup and delivery service since my brain injuries, but this week they accepted an order for delivery on Thursday, then moved to Friday, then moved to Saturday, then cancelled without notice or offer to reschedule. (I know, you might be thinking it's due to weather, but they are fulfilling orders placed after mine and in fact they can't even find my order now, and weren't interested in order # or screen shot). The multiple people I spoke with on the phone (including management) had zero interest in helping and some didn't even know Kroger offered delivery. They also had zero interest in any solution, even a pick up order before Monday. My physical limitations were also of no interest (by the way, don't rely on using an electric cart at that store...they are usually all taken by able bodied "joy riders") I'm trying to serve a few people for Christmas Eve and can't drive or Uber to Kroger and do it myself due to physical challenges and they won't even offer to set up a pick-up. They could care less. May the Universe reward them justly, and may the people I spoke with tonight find it in their heart to rejoin the human race. Oh and I'm a paid Kroger "Boost" member, so what I have described is their "premium" level of customer service.
Got my covid shot at the pharmacy clinic.
Nice and clean. Easy to find with you need.
Get there early - shelves are better stocked. Employees are working really hard and were surprised to get a thank you!
Kroger marketplace are a bunch of thieves. My mother who is a senior citizen, placed an online order for delivery with them and never received her groceries. When she called to get more information none of them not even the store manager were willing to help in any way. They had no problem taking her payment but now are saying they have nothing to do with insuring that her order gets to her. These were essential food items that she needed and now she doesn’t have them and Kroger doesn’t care.
I would recommend them Kroger. It is a busy Kroger.
just out of hospital and wanted to try click it. ordered 170. worth of groceries. I called and was told to pull up front. After waiting 10 minutes I called and they said it was cancelled but don't know why. NEVER AGAIN ! Ill try Walmart
Love the donuts
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