Takes forever to get any pizza made and you are basically ignored by the employees. The service is awful and the whole restaurant is dirty and sticky. Worst pizza hut I've ever been to.
Atmosphere: 1
Food: 3
Service: 1
Sophie Phok
Great pizza & fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
T M
I placed a delivery order for $57.I had to call well over 20 times and most of those calls were disconnected or "transferred" to the store without anyone answering from the store, even after a 20 plus minute hold. I received a text shortly after placing the order with a tracking link and once I clicked the link it stated the order had been cancelled. This is what prompted me to initially call. I was never connected to the store and now it has been over an hour and a half and I cannot get any answers. And I still do not have any food. I would like someone to reach out to me as soon as possible. And I have already emailed and called corporate.
Recommended dishes: Cheese Pizza
RMJ Movie Reviews
Walked in for 2 minutes to place an order and could already tell the type of energy in this store. Honestly...no customer wants to deal with angry looking, unfriendly, bitter projecting employees. I don't know what's happening with these places where every employee is rude, angry, ghetto acting no manners at all. How are these folks getting hired and how are these chains staying in business? I get folks got to work, but damn can employees at least attempt to be humble. This is one angry destructive world we live in now where everyone is angry and mean.
Atmosphere: 1
Service: 1
Charles Holt
The employees are horrible at least the ones that answer the phones. Good customer service was not taught to be demonstrated in this particular location which is sad. They don’t know how to speak or greet customers calling or walking in. This isn’t my first or second encounter with this Pizza Hut at this location and the horrible customer services. Especially when the customer is giving respectful energy Initially. The responses that they display give off bad vibes bad attitudes. Most of my complaints are from males at the register answering the phone/taking orders. If they don’t want to deal with the raft of a customer directly I think it’s best they change their approach and how they respond and talk to people. This location will continue to lose money. At this point I would rather drive and give another location my money due to the lack of respect/customer service at this location. It’s not hard to be polite and if it is then they need to remove themselves from customer services industry.
Atmosphere: 2
Food: 3
Service: 1
Ronald Wright
We all got food poisoning new years eve. Nice employees but bad
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Pepperoni Pizza
Princess
You're kidding me. I will never order from Pizza Hut especially since they're firing drivers because the minimum wage increased shows what they think of their workers. Now this is the quality people will get.
Atmosphere: 1
Food: 1
Service: 1
CARRIE BICKMEIER
Just got my food so quick and it looks so good! Even the breadsticks are seasoned and cooked well. Try them again if you haven't in awhile!
Food: 5
Adriano Batista Goncalves
Bad customer service.We ordered a delivery online. Just to receive a call 45 minutes after the pizza is done, to let us know that they won’t deliver the pizza because we chose cash payment.Person who called was rude, and should NOT do customer service..
Atmosphere: 1
Food: 1
Service: 1
Donna W
Workers are extremely rude and act like any small request is extremely exhausting for them.
I had delivery. I was watching my delivery person on my phone and they were going in circles. Like , I am not that hard to find. Ha , ha. It took awhile to get here . The employee of course, tells me I am not in his delivery area when I am literally 4 red lights away. The food was very good I give them that . Just update your delivery list or find a new customer receivables phone service employee. That would be amazing. I hate having Uber eats deliver my Pizza Hut . Thanks again,
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
Bradley Jeffers
I get when you're having a bad day but as someone walking in to pick up an order and hearing the only guy working talking about "even though I'm at work I had my gun on me, I'll clock out and take him out back and leave him in the trash" seems a little unprofessional and unhinged
Eric Goldhaber
This pizza hut is incredibly fast and hasn't let me down yet!
Harshita Vemulapalli
Pizza wasn't good. Asked for extra sauce and it feels like they gave less than normal. There's a note on the receipt to leave feedback but no code for me to actually do so. Would give 0 stars.
Candy R. “Candy cane” Jones
Our 2 pizzas, veggie and pep with sausage was rushed both was doughy under cooked.
Takes forever to get any pizza made and you are basically ignored by the employees. The service is awful and the whole restaurant is dirty and sticky. Worst pizza hut I've ever been to.
Atmosphere: 1
Food: 3
Service: 1
Great pizza & fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
I placed a delivery order for $57.I had to call well over 20 times and most of those calls were disconnected or "transferred" to the store without anyone answering from the store, even after a 20 plus minute hold. I received a text shortly after placing the order with a tracking link and once I clicked the link it stated the order had been cancelled. This is what prompted me to initially call. I was never connected to the store and now it has been over an hour and a half and I cannot get any answers. And I still do not have any food. I would like someone to reach out to me as soon as possible. And I have already emailed and called corporate.
Recommended dishes: Cheese Pizza
Walked in for 2 minutes to place an order and could already tell the type of energy in this store. Honestly...no customer wants to deal with angry looking, unfriendly, bitter projecting employees. I don't know what's happening with these places where every employee is rude, angry, ghetto acting no manners at all. How are these folks getting hired and how are these chains staying in business? I get folks got to work, but damn can employees at least attempt to be humble. This is one angry destructive world we live in now where everyone is angry and mean.
Atmosphere: 1
Service: 1
The employees are horrible at least the ones that answer the phones. Good customer service was not taught to be demonstrated in this particular location which is sad. They don’t know how to speak or greet customers calling or walking in. This isn’t my first or second encounter with this Pizza Hut at this location and the horrible customer services. Especially when the customer is giving respectful energy Initially. The responses that they display give off bad vibes bad attitudes. Most of my complaints are from males at the register answering the phone/taking orders. If they don’t want to deal with the raft of a customer directly I think it’s best they change their approach and how they respond and talk to people. This location will continue to lose money. At this point I would rather drive and give another location my money due to the lack of respect/customer service at this location. It’s not hard to be polite and if it is then they need to remove themselves from customer services industry.
Atmosphere: 2
Food: 3
Service: 1
We all got food poisoning new years eve. Nice employees but bad
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Pepperoni Pizza
You're kidding me. I will never order from Pizza Hut especially since they're firing drivers because the minimum wage increased shows what they think of their workers. Now this is the quality people will get.
Atmosphere: 1
Food: 1
Service: 1
Just got my food so quick and it looks so good! Even the breadsticks are seasoned and cooked well. Try them again if you haven't in awhile!
Food: 5
Bad customer service.We ordered a delivery online. Just to receive a call 45 minutes after the pizza is done, to let us know that they won’t deliver the pizza because we chose cash payment.Person who called was rude, and should NOT do customer service..
Atmosphere: 1
Food: 1
Service: 1
Workers are extremely rude and act like any small request is extremely exhausting for them.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I had delivery. I was watching my delivery person on my phone and they were going in circles. Like , I am not that hard to find. Ha , ha. It took awhile to get here . The employee of course, tells me I am not in his delivery area when I am literally 4 red lights away. The food was very good I give them that . Just update your delivery list or find a new customer receivables phone service employee. That would be amazing. I hate having Uber eats deliver my Pizza Hut . Thanks again,
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
I get when you're having a bad day but as someone walking in to pick up an order and hearing the only guy working talking about "even though I'm at work I had my gun on me, I'll clock out and take him out back and leave him in the trash" seems a little unprofessional and unhinged
This pizza hut is incredibly fast and hasn't let me down yet!
Pizza wasn't good. Asked for extra sauce and it feels like they gave less than normal. There's a note on the receipt to leave feedback but no code for me to actually do so. Would give 0 stars.
Our 2 pizzas, veggie and pep with sausage was rushed both was doughy under cooked.