Unfriendly staff who can’t be bothered to communicate
Jason Douglas
The western on a everything bagel wow it touches your taste
Atmosphere: 5
Food: 5
Service: 5
Judy Faeth
Went there today at 1:05 pm. Lousy atmosphere, toasted bagel was burnt all around the edges. The two females were not talking to each other, the taller one set my bagel on the tray to toast it. However. I stood there for 8+ minutes and more before she even put it in the toaster.. All she did was disappear into the back room and walk back out minutes later without doing anything. She waited until another couple walked in before toasting my bagel with theirs?! The manager had to step in and fix/finish my bagel. I give the manager credit for apologizing, but the taller girl needs to go. I Will Never Return. I’ve had attitude problems from personnel at this location before. Their bagels aren’t worth it. I pitched it in garbage!
Atmosphere: 1
Food: 1
Service: 1
Gameratplay
I didn't know bagels were
Atmosphere: 4
Food: 4
Service: 3
Rebecca Mullins
Stopped in around 11am. For other customers were in the store. We walk over, get in line, and wait... And wait some more. And some more. In all this time we were never acknowledged by any employees. No one greeted us at all. No "welcome, we'll be with with soon" or "thanks for your patience," or even a smile and a nod. We ended up leaving workout ordering because we had already been standing about ten minutes and the people in front of us hadn't ordered yet either, but had the people ahead of them been checked out. Everyone was being completely ignored by all three employees in sight. I don't mind waiting a bit. That happens, but being completely disregarded? No thank you. Do better.
Service: 1
C Griesy
Bruegger's Bagels is delicious and I prefer them over any other "bagel" place. Not a knock on Bruegger's but, like everywhere else, the prices have really gone up.
Captain A.
I recently had the unfortunate experience of eating at the Bruegger's Bagels restaurant near my location, and I must say it was quite a disappointment. From the moment I walked in, I couldn't help but notice how the place seemed to be on the brink of closure. The location was shockingly barren, with most of the tables and chairs removed, leaving just three booths tucked away in the back. It gave the impression that the place was about to shut down, which immediately set a dismal tone for the visit. To make matters worse, when I approached the counter to place my order, I was met with an even more unpleasant surprise. I ordered two bagels with cream cheese and a medium coffee, expecting to enjoy a reasonably priced breakfast. However, it was nearly eleven dollars. What a joke. The price tag alone was enough to leave a sour taste in my mouth, but it was the excessive amount of cream cheese slathered onto each bagel that truly sealed the deal. I couldn't believe my eyes when I saw the mountains of cream cheese heaped onto the bagels. It was downright excessive and frankly, quite disgusting. I understand that some people enjoy a generous spread of cream cheese, but this was beyond excessive. While I can't fault the bagels themselves, as they were at least decent, the overall experience was marred by the overpricing and the unappetizing excess of cream cheese. It's safe to say that I won't be returning to Bruegger's Bagels.
Michele Maxey
Facility was clean. Ample space for eating on patio. I felt the people at the counter could have done better customer service, like asking if I wanted a sandwich vs toasted bagel . Then, explaining options to me-- I noticed the "Build your Own" after I ordered. Maybe next time.
Karen Freeman
Great variety of delicious bagels and friendly helpful employees!
Sierra Nalani Wilson
The food and the customer service were both fantastic!
This was my first time trying Bruegger's. The bagel was good but the service was particularly unfriendly. They made my sandwich with double egg without asking and charged me extra for it. I ordered a cup of orange juice and when the cashier didn't give it to me I asked for it and was told, "Get it yourself." There are plenty of other places to get an overpriced breakfast so I'll find one that is a bit less rude.
deep usa
This place has lot of options for bagels and cream cheese.
Julie Mastroianni
We have noticed that when we order breakfast sandwiches, they also make them with double egg without asking, and then add a separate charge. So be mindful when ordering.
Victoria Smith
While I have been in worse places, I would like to suggest for the manager/owner that this location be cleaned and additional training for everyone as to why appearances are important. I noticed that the floors were not mopped (tile) or vacuumed (carpet), the ceiling tiles are faded or stained, the countertops were not wiped down or sanitized, the light fixtures and vents were dusty, and that there was no dining room set up still after COVID. I can only imagine how much the kitchen is neglected if they are doing the bare minimum. While the people were decent with no attitudes, I can tell they are just there for a paycheck. I wish it was restored to pre-COVID times where it was worth the money, but now I question the quality of the food I eat and the cleanliness of the equipment. The guest form was filled out, but I think the team needs to be retrained on maintaining cleanliness of where people eat, that's where we will see better, more consistent improvements.
Rosa Ruiz
Introduced this place to my brother. He loves it as much as I do.
Unfriendly staff who can’t be bothered to communicate
The western on a everything bagel wow it touches your taste
Atmosphere: 5
Food: 5
Service: 5
Went there today at 1:05 pm. Lousy atmosphere, toasted bagel was burnt all around the edges. The two females were not talking to each other, the taller one set my bagel on the tray to toast it. However. I stood there for 8+ minutes and more before she even put it in the toaster.. All she did was disappear into the back room and walk back out minutes later without doing anything. She waited until another couple walked in before toasting my bagel with theirs?! The manager had to step in and fix/finish my bagel. I give the manager credit for apologizing, but the taller girl needs to go. I Will Never Return. I’ve had attitude problems from personnel at this location before. Their bagels aren’t worth it. I pitched it in garbage!
Atmosphere: 1
Food: 1
Service: 1
I didn't know bagels were
Atmosphere: 4
Food: 4
Service: 3
Stopped in around 11am. For other customers were in the store. We walk over, get in line, and wait... And wait some more. And some more. In all this time we were never acknowledged by any employees. No one greeted us at all. No "welcome, we'll be with with soon" or "thanks for your patience," or even a smile and a nod. We ended up leaving workout ordering because we had already been standing about ten minutes and the people in front of us hadn't ordered yet either, but had the people ahead of them been checked out. Everyone was being completely ignored by all three employees in sight. I don't mind waiting a bit. That happens, but being completely disregarded? No thank you. Do better.
Service: 1
Bruegger's Bagels is delicious and I prefer them over any other "bagel" place. Not a knock on Bruegger's but, like everywhere else, the prices have really gone up.
I recently had the unfortunate experience of eating at the Bruegger's Bagels restaurant near my location, and I must say it was quite a disappointment. From the moment I walked in, I couldn't help but notice how the place seemed to be on the brink of closure. The location was shockingly barren, with most of the tables and chairs removed, leaving just three booths tucked away in the back. It gave the impression that the place was about to shut down, which immediately set a dismal tone for the visit. To make matters worse, when I approached the counter to place my order, I was met with an even more unpleasant surprise. I ordered two bagels with cream cheese and a medium coffee, expecting to enjoy a reasonably priced breakfast. However, it was nearly eleven dollars. What a joke. The price tag alone was enough to leave a sour taste in my mouth, but it was the excessive amount of cream cheese slathered onto each bagel that truly sealed the deal. I couldn't believe my eyes when I saw the mountains of cream cheese heaped onto the bagels. It was downright excessive and frankly, quite disgusting. I understand that some people enjoy a generous spread of cream cheese, but this was beyond excessive. While I can't fault the bagels themselves, as they were at least decent, the overall experience was marred by the overpricing and the unappetizing excess of cream cheese. It's safe to say that I won't be returning to Bruegger's Bagels.
Facility was clean. Ample space for eating on patio. I felt the people at the counter could have done better customer service, like asking if I wanted a sandwich vs toasted bagel . Then, explaining options to me-- I noticed the "Build your Own" after I ordered. Maybe next time.
Great variety of delicious bagels and friendly helpful employees!
The food and the customer service were both fantastic!
Restaurantji Recommends
This was my first time trying Bruegger's. The bagel was good but the service was particularly unfriendly. They made my sandwich with double egg without asking and charged me extra for it. I ordered a cup of orange juice and when the cashier didn't give it to me I asked for it and was told, "Get it yourself." There are plenty of other places to get an overpriced breakfast so I'll find one that is a bit less rude.
This place has lot of options for bagels and cream cheese.
We have noticed that when we order breakfast sandwiches, they also make them with double egg without asking, and then add a separate charge. So be mindful when ordering.
While I have been in worse places, I would like to suggest for the manager/owner that this location be cleaned and additional training for everyone as to why appearances are important. I noticed that the floors were not mopped (tile) or vacuumed (carpet), the ceiling tiles are faded or stained, the countertops were not wiped down or sanitized, the light fixtures and vents were dusty, and that there was no dining room set up still after COVID. I can only imagine how much the kitchen is neglected if they are doing the bare minimum. While the people were decent with no attitudes, I can tell they are just there for a paycheck. I wish it was restored to pre-COVID times where it was worth the money, but now I question the quality of the food I eat and the cleanliness of the equipment. The guest form was filled out, but I think the team needs to be retrained on maintaining cleanliness of where people eat, that's where we will see better, more consistent improvements.
Introduced this place to my brother. He loves it as much as I do.