Donatos Pizza
9405 Kenwood Rd Suite D Suite D, Blue Ash
(513) 792-4040
Recent Reviews
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Friendly staff served me and helped my car out with a bucket of water
It was just ok
I love dontaos but something has to be done with the people that make the food. I ordered one order of boneless wings two orders of traditional wings, I got all boneless wings that I wouldn't even feed to my dog the way they looked. I got a salad with brown lettuce in it. I called to have my stuff remade and fixed which they did after I got hung up on three times. I don't know if they changed their bread sticks but they look weird. Maybe they changed them or they aren't cooking them long enough,all I know is they aren't the same as they used to be . My delivery driver did a great job .
You all need to put security seals on the pizza boxes for Uber eats and door dash orders. It's 2025 and these stores are still having issues with using security bags and security seals for delivery orders.
Friendly service, clean restaurant, and most importantly delicious pizza! I had a perfectly crafted small pepperoni pizza on a cauliflower crust.
Need to expand their delivery area as it's one of the very few pizza places that doesn't deliver to the same area as other pizza places within the same distance.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Meat Pizza, Cheesy Garlic Bread
The food is typically great. However, I will never understand why restaurants put people with no customer service skills in a customer service position. Greet your customers, don’t just stare at them as if you’re upset that they are picking up food. I rarely put out reviews or complain, but literally not speaking to your customers and looking annoyed that they’re there is ridiculous. Happened too many times at this location.
Atmosphere: 1
Food: 4
Service: 1
Great pizza. Great service. Fast!! My granddaughter enjoyed the heart shaped pizza for St. Valentine's Day. I enjoyed the quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Mariachi Chicken Pizza, Cheese Pizza
Recommended, we searched them out pizza is good . Liked the crisp crust toppings were excellent cheese has a great taste glad we followed the recommendations of a fellow traveler.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
The guy who checked out me and my stepdaughter it was very kind
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hot Chicken Pizza
Restaurantji Recommends
Friendly staff, fresh, hot, delicious pizzas. My favorite is the cauliflower crust and pepperoni! Perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pepperoni
Average pizza
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Meat Pizza
Donatos consistently serves high quality pizza and subs. The managers at this location provide excellent customer service and know be by name.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheesy Garlic Bread
Pizza was fine however barely cut. We ordered breadsticks and 2 of them were completely burnt to a crisp. Not sure why anyone would think it's okay to put those in an order. Usually I love Donatos however I was not very pleased with what I got from this location.
Food: 2
Recommended dishes: Pepperoni Pizza
It was clean and inviting. The only wrinkle we had was that they had taken away the plant-based sausage which our family, as vegetarians, liked.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian Garlic Breadsticks 6 Pieces, Cinnamon Bread, Cheese Pizza
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