Very rude employee. Ordered a simple vanilla sweet cream cold brew and on the app and when u went to pick it up, it was made incorrectly. I didn’t even ask her to remake it, just asked her if the drink was meant for me and she rudely told me “it’s been sitting here for 25 minutes this is how we make it here” when it had been ordered 5 minutes before…horrible customer service.
Service: 1
Gailya Sanders
Just don’t.
Service: 1
ANGIE WELLS
VERY RUDE EMPLOYEE!!!I was going to buy a Starbucks cup today while shopping.. I looked at several and decided on a clear and a pink one. I was headed toward the register and one of the young employees was very RUDE.. yelling “we aren’t selling those until tomorrow”. I replied why.. my friend just bought one. She proceeded to ask where and I told her. She yelled even louder this is Ohio and I’m not sellling them.There was no sign or anything on the shelf stating that they wasn’t for sell.. I had no clue as to why.. It was no big deal because target had the same ones down the street. I hoping she was just having a bad day or I don’t see how she has kept her job with the attitude she had. I will update the name tomorrow.
I W (Asian snob)
I have frequented this Starbucks location and have consistently had great experiences. One standout was a blond man barista who had an impressive knowledge of coffee and always made excellent recommendations. However, I've noticed he's no longer there, which is very disappointing!!! I hope the new crew can learn from his example and deliver the same level of expertise and customer service.Although I was disappointed to hear that my favorite barista is no longer at this Starbucks location, finally I had a pleasant surprise during my recent visit. I was served by a new barista with pink hair who made a delicious cup of coffee. She may not have the same level of expertise as the previous barista, but she definitely knows her way around a coffee machine and chair machine as well. It's reassuring to know that the new crew has potential, and I look forward to trying more of their creations in the future!
Atmosphere: 3
Food: 5
Service: 3
Victoria Yurievna
If you don’t like your job just quit please ??♀️ too upset to see customers
Heide Vest-Edens
She was so nice and helpful
Eric
They are never open on time and when they are open expect to wait quite a bit.
Jeff Michael
Best coffee and great service!! And team support ????
Luigibean Gaming
Heard that somone got sick with a bug and they weren't allowed to leave until somone could cover their shift. That seems pretty cruel...
Eve M.
Staff is always quick and friendly, willing to make even the most obscure items from the secret menu
This Starbucks is consistently trash. They always only have one worker and the drinks are inconsistent.
K F
The service I received from Haili at the Starbucks inside of Kroger in Blue Ash, OH was AMAZING! Haili recognizes me when I approach the counter and remembers my order. I enjoy our conversation and my beverage always tastes great! Shout out to Haili for giving 5 star service every time!
Tyler Mayo
What you would expect from a Starbucks - good, quick service
Mandi Richardson
Rude I wanted a ice water with dried fruit they said that they could not give me that because they don’t offer that At that location but they definitely have dried fruit
Very rude employee. Ordered a simple vanilla sweet cream cold brew and on the app and when u went to pick it up, it was made incorrectly. I didn’t even ask her to remake it, just asked her if the drink was meant for me and she rudely told me “it’s been sitting here for 25 minutes this is how we make it here” when it had been ordered 5 minutes before…horrible customer service.
Service: 1
Just don’t.
Service: 1
VERY RUDE EMPLOYEE!!!I was going to buy a Starbucks cup today while shopping.. I looked at several and decided on a clear and a pink one. I was headed toward the register and one of the young employees was very RUDE.. yelling “we aren’t selling those until tomorrow”. I replied why.. my friend just bought one. She proceeded to ask where and I told her. She yelled even louder this is Ohio and I’m not sellling them.There was no sign or anything on the shelf stating that they wasn’t for sell.. I had no clue as to why.. It was no big deal because target had the same ones down the street. I hoping she was just having a bad day or I don’t see how she has kept her job with the attitude she had. I will update the name tomorrow.
I have frequented this Starbucks location and have consistently had great experiences. One standout was a blond man barista who had an impressive knowledge of coffee and always made excellent recommendations. However, I've noticed he's no longer there, which is very disappointing!!! I hope the new crew can learn from his example and deliver the same level of expertise and customer service.Although I was disappointed to hear that my favorite barista is no longer at this Starbucks location, finally I had a pleasant surprise during my recent visit. I was served by a new barista with pink hair who made a delicious cup of coffee. She may not have the same level of expertise as the previous barista, but she definitely knows her way around a coffee machine and chair machine as well. It's reassuring to know that the new crew has potential, and I look forward to trying more of their creations in the future!
Atmosphere: 3
Food: 5
Service: 3
If you don’t like your job just quit please ??♀️ too upset to see customers
She was so nice and helpful
They are never open on time and when they are open expect to wait quite a bit.
Best coffee and great service!! And team support ????
Heard that somone got sick with a bug and they weren't allowed to leave until somone could cover their shift. That seems pretty cruel...
Staff is always quick and friendly, willing to make even the most obscure items from the secret menu
Restaurantji Recommends
This Starbucks is consistently trash. They always only have one worker and the drinks are inconsistent.
The service I received from Haili at the Starbucks inside of Kroger in Blue Ash, OH was AMAZING! Haili recognizes me when I approach the counter and remembers my order. I enjoy our conversation and my beverage always tastes great! Shout out to Haili for giving 5 star service every time!
What you would expect from a Starbucks - good, quick service
Rude I wanted a ice water with dried fruit they said that they could not give me that because they don’t offer that At that location but they definitely have dried fruit
Shockingly nice