Tropical Smoothie Cafe

Always n8ce...they remember my order. But they need to be ready to serve at 7. It is now 708 and just started making the smoothies for the person in front of me who ordered 5 minutes ago.

I m sooooo over Starbucks that I just wanted something healthier and filling but still tasty and they hit all those requirements and then some.

Great service, friendly and wonderful food and drinks

I am extremely disappointed and upset with my recent order. I ordered an acai bowl, and to my shock, I found seafood in it! This is completely unacceptable and shows a serious lack of care in food preparation.

Considering that an acai bowl is made with fruit, it’s absolutely unpleasant and disturbing to find something like this in my food. It makes me seriously question the hygiene and handling practices in your kitchen.

I expect an explanation and immediate action to ensure this doesn’t happen again. This level of negligence is simply unacceptable.

Very friendly people. The seating can be a little cramped depending on how busy it is.

Atmosphere: 5

Food: 4

Service: 5

Baja chicken wrap 🌯 was delicious!

Atmosphere: 5

Food: 5

Service: 5

I never write reviews, but I couldn’t let this slide. This was my first time visiting the Blue Ash location, but definitely not my first time eating at Tropical Smoothie Cafe! My main gripe is with the smoothie, it tasted like watered down fruit! The older gentleman who made it had to put in more water on several separate occasions for the mix to actually blend. I also could barely see any fruit in the blender and the smoothie came out an inch lower than the lid. My suspicions were confirmed when watching another employee go to make another smoothie and the older gentleman told her to put less fruit in it! Full disclosure, the Thai Chicken wrap I had was good, and they included the extra sauce I asked and paid for. My only complaint is with the smoothie. All other aspects, customer service, greeting, etc were great. Obviously this individual wants to put his own profits over his customer’s satisfaction and as a result, I won’t be returning.

Atmosphere: 5

Food: 1

Service: 5

They are always very quick and nice

Atmosphere: 5

Food: 5

Service: 5

I love this place and this location in particular because I feel like family every time I come here!

Atmosphere: 5

Food: 5

Service: 5

Always great food and smoothies! Customer service is perfect DJ is very personable ?

Nice place, the smoothies taste good. They also offer good food items.DJ are nice guys ? ?

Atmosphere: 5

Food: 5

Service: 5

I always enjoy my experience when I visit this place of business. I appreciate the great customer service. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Went the extra mile great service from the team especially

Atmosphere: 5

Food: 5

Service: 5

These folk get it done. Great service, friendly, always say hello, and very deserving of the crowds they seem to get.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cali Breakfast Flatbread

Always great food and smoothies!always great food and smoothies!

Atmosphere: 5

Food: 5

Service: 5