McDonald's

500 OH-103, Bluffton
(419) 358-9345

Recent Reviews

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Hank Henning

French fries were overdone and cold. And guess what? No shakes available! They seemed to think that's normal

Julie C Riggenbach

Don't go during lunch. Very long lines.

rusty nuts

Super slow 🐌 definitely need more help and management

Robert Farmer

Friendly staff from the first window to the last

Bryan “Salty” McNulty

Garbage

Vernon Renfro

Good cheaper food

Atmosphere: 3

Food: 4

Service: 4

Alexa Geise

Absolutely terrible service. 4 cars in the drive thru, had to wait 10 minutes to 2nd window to be given drinks then pull forward to WAIT for food. 25 minutes from start to finish to find that the breakfast sandwich was incorrect 😞 went in to ask for it to be fixed and there were 4 staff members sitting in a booth while those working behind the counter were clearly overwhelmed. Sad that fast food is no longer fast food. Won't be back.

Atmosphere: 1

Food: 1

Service: 1

Stacy M.

I ordered two burgers, they were cold right after it was handed to me. Plus the burgers we put together as sloppy as it can get.the top bun was half off the burger . I returned it and asked for them to be remade. Was just as cold and sloppy. The young lady at the register was nice but the girl in the back had a little attitude. If they were busy I could understand but it was late and maybe one other customer.

Atmosphere: 2

Service: 1

Paul Masters

Worst McDonalds EVER!!!!
Fries are never completely cooked and the staff absolutely doesn’t care about customer service. Food is never hot and the buns are always stale for some reason. The drive thru is closed all the time with no sign indicating it’s closed so they make you just sit there. No one comes on the intercom to tell you to come inside.

Atmosphere: 1

Food: 2

Service: 1

M Peacock

Food app is nice. Found a deal to use. Restaurant and restroom were clean. Happy employees

Atmosphere: 5

Food: 5

Service: 5

Ken Jenkins

Ordered a quarter pounder with cheese hot s cheeseburger on a quarter pounder bun.

Atmosphere: 2

Food: 1

Service: 2

Wenbo Du

One of the better McDonald’s that I’ve been to. It is well cleaned and the service is fast and friendly. If every McDonald’s location was like this one their reputation would be much better.

Lydia Anderson

Rude customer service. The window girl was extremely rude to me today. I’m sorry but if you mess up own it. Don’t say you’re busy and be rude. Very disappointed

Atmosphere: 1

Food: 5

Service: 1

Mark E. Aspden

Nice an clean.!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

bill gaul

Using the drive through window at 12:39 pm with no one in line we asked if they had fresh coffee. The checked and said no pots were all showing error codes. Asked if they could make a fresh pot and they said yes. Immediately went up to window and paid. Next the carry out window at which I watched the employee pour coffee and drain the bottom of the pot into my large cup and open the window and hand it out while saying fresh coffee. We asked for fresh and he told us it was. There was a manager standing with her back to the window and did not intervene. Tasted the coffee and it was neither hot, fresh brewed or fresh. We drove off instead of going to the counter to be told it was fresh. Poor representation of a Mac Donald’s. If you don’t have people’s trust you don’t have anything. I guess making a fresh pot either cost go much or is to much work. Never to stop at this store again. Sad

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