McDonald's
500 OH-103, Bluffton
(419) 358-9345
Recent Reviews
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French fries were overdone and cold. And guess what? No shakes available! They seemed to think that's normal
Don't go during lunch. Very long lines.
Super slow đ definitely need more help and management
Friendly staff from the first window to the last
Garbage
Good cheaper food
Atmosphere: 3
Food: 4
Service: 4
Absolutely terrible service. 4 cars in the drive thru, had to wait 10 minutes to 2nd window to be given drinks then pull forward to WAIT for food. 25 minutes from start to finish to find that the breakfast sandwich was incorrect đ went in to ask for it to be fixed and there were 4 staff members sitting in a booth while those working behind the counter were clearly overwhelmed. Sad that fast food is no longer fast food. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
I ordered two burgers, they were cold right after it was handed to me. Plus the burgers we put together as sloppy as it can get.the top bun was half off the burger . I returned it and asked for them to be remade. Was just as cold and sloppy. The young lady at the register was nice but the girl in the back had a little attitude. If they were busy I could understand but it was late and maybe one other customer.
Atmosphere: 2
Service: 1
Worst McDonalds EVER!!!!
Fries are never completely cooked and the staff absolutely doesnât care about customer service. Food is never hot and the buns are always stale for some reason. The drive thru is closed all the time with no sign indicating itâs closed so they make you just sit there. No one comes on the intercom to tell you to come inside.
Atmosphere: 1
Food: 2
Service: 1
Food app is nice. Found a deal to use. Restaurant and restroom were clean. Happy employees
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered a quarter pounder with cheese hot s cheeseburger on a quarter pounder bun.
Atmosphere: 2
Food: 1
Service: 2
One of the better McDonaldâs that Iâve been to. It is well cleaned and the service is fast and friendly. If every McDonaldâs location was like this one their reputation would be much better.
Rude customer service. The window girl was extremely rude to me today. Iâm sorry but if you mess up own it. Donât say youâre busy and be rude. Very disappointed
Atmosphere: 1
Food: 5
Service: 1
Nice an clean.!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Using the drive through window at 12:39 pm with no one in line we asked if they had fresh coffee. The checked and said no pots were all showing error codes. Asked if they could make a fresh pot and they said yes. Immediately went up to window and paid. Next the carry out window at which I watched the employee pour coffee and drain the bottom of the pot into my large cup and open the window and hand it out while saying fresh coffee. We asked for fresh and he told us it was. There was a manager standing with her back to the window and did not intervene. Tasted the coffee and it was neither hot, fresh brewed or fresh. We drove off instead of going to the counter to be told it was fresh. Poor representation of a Mac Donaldâs. If you donât have peopleâs trust you donât have anything. I guess making a fresh pot either cost go much or is to much work. Never to stop at this store again. Sad
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