Out of town. Highly recommend, pizza is delicious!!!
ccrow35
Rude ppl!!! Smart mouth woman! No apologies for screwed up order. It happened twice this week they have screwed up our order! I repeated my order 2 times over the phone to make sure they got it,and they confirmed. When arrived it was not what we ordered. We were nice about it and they were very unprofessional about their mistake. I will not be ordering from here again. They need to get their workers in check and trained to be more professional when speaking to someone! Like I said ,smart mouthed and rude!
Lacey Walton
Was told 30 minutes for a pick up order, ended up taking an hour and a half. As I'm waiting at the counter I noticed that the ONLY person wearing gloves is the girl at the register taking calls. No gloves or hairnets on either of the people handling the food. On top of that, they were very rude and dismissive. I asked how long it would be and they said 10 minutes. I went and sat in my car for 15 minutes only to go back in and have them say it'll be 10 minutes again.
Austin Price
Called and placed a $50 order, was told 1 hour and it was over 2.5 hours before the pizza showed up. No call or notification. Unacceptable
Bret Cheney
While everything is really rated a 5 star I am leaving a 1 star when they have a different price on there website and don't honor it. The bad thing is the employee said he told the boss to get it changed.
Atmosphere: 5
Food: 5
Service: 5
hannah ballinger
called for an update on my order and the lady on the phone was rude and short with me after waiting over an hour on my order
Atmosphere: 1
Food: 4
Service: 1
lonlysoul y
This place give me raw bacon in a BLT rap and made me sick. I talk to a manager and show show him the picture of the taw bacon he didn't do anything about it. He wouldn't get me in contact with the owner so i left my number for the owner, hopping he calls me it has been two weeks and no one call me yet.
Bob McManus
We travel up from Cincinnati to here to get our pizza because it’s the best pizza in the state I have been coming here since I was in high school and they never disappointed us we are always pleased with the price and the pizza is always phenomenal. They always have that small town hospitality and they are always the destination of choice whenever we come up!
Atmosphere: 5
Food: 5
Service: 5
Katie Jacob
went here about a month ago and got my pizza from an employee named Alexis who was very kind and friendly. she also had the most beautiful hair I’d ever seen. as I was leaving the shop with my pizza, she realized I’d forgotten my cheesy bread and she ran out the store so quickly to give it to me. It was raining, and I was trying to cross the street quickly and almost stepped out in front of a bus when the wonderful employee Alexis pulled me out of the way! My pizza went flying up in the air but she caught it!! She saved my life, I cannot thank her enough! Not only that, she saved my pizza and.cheesy bread as well and it was delicious and fresh and had zero hairs in it. I’m also pregnant and going to name my first born child after her now. Exceptional customer service, Alexis!!
Atmosphere: 5
Food: 5
Service: 5
Danielle Kidd
My family orders from this Padrone’s multiple times a week. Up until today we have never had an issue. We picked up our food and there was hair in our pizza and it was not cut into squares like normal.Upon calling to speak with a manager the girl whom answered whose name was Alexis I do believe said she was the manager. She was extremely rude when I told her that there was hair in our pizza ( she did not have a hair net nor a hat on and was flinging her hair around into the dough as she was making the pizzas) when I mentioned that there was hair in the pizza she got hostile and then acted like our pizza being cut the wrong way was the main problem, that was not the main problem, the fact that there was hair in my pizza was the problem.She told us to return the pizza with hair in it and they would make another one, cool no problem but when arriving we asked to speak with the owner and that apparently upset her more because she was rude once again. Then threw our pizza up on the counter.This is unacceptable
Pizza is ok at times but not consistently good tho
Landen Luginbuhl
I kept calling and ever time they hung up on me this is just disgusting that they would do
Service: 1
Madison Shultz
My wrap did not have any sauce or cheese on it. Only meat. I ordered for pick up and waited at the store for maybe five minutes and it seemed no one was in the store. I saw a bag on the counter so I checked it was mine and left (I paid online)
Atmosphere: 2
Food: 3
Service: 2
Daniel Crow
I understand that it's not the fault of the staff themselves, but the wait times are ridiculous for food here. By the time a driver was free to bring our food, it was cold. I'm sure pickup is better, but I can't rate an experience I didn't have.
Food: 2
Service: 3
Nekoda Adair
This was my first time ordering takeout from this restaurant and my family will not be doing so again, the full size grilled chicken salad I ordered didn't even fill a take out container and all the lettuce was brown, the pizzas looked terrible and the $5 small subs come with literally nothing but meat. Who has ever got a real Italian sub that has no veggies whatsoever. Lesson learned.
Out of town. Highly recommend, pizza is delicious!!!
Rude ppl!!! Smart mouth woman! No apologies for screwed up order. It happened twice this week they have screwed up our order! I repeated my order 2 times over the phone to make sure they got it,and they confirmed. When arrived it was not what we ordered. We were nice about it and they were very unprofessional about their mistake. I will not be ordering from here again. They need to get their workers in check and trained to be more professional when speaking to someone! Like I said ,smart mouthed and rude!
Was told 30 minutes for a pick up order, ended up taking an hour and a half. As I'm waiting at the counter I noticed that the ONLY person wearing gloves is the girl at the register taking calls. No gloves or hairnets on either of the people handling the food. On top of that, they were very rude and dismissive. I asked how long it would be and they said 10 minutes. I went and sat in my car for 15 minutes only to go back in and have them say it'll be 10 minutes again.
Called and placed a $50 order, was told 1 hour and it was over 2.5 hours before the pizza showed up. No call or notification. Unacceptable
While everything is really rated a 5 star I am leaving a 1 star when they have a different price on there website and don't honor it. The bad thing is the employee said he told the boss to get it changed.
Atmosphere: 5
Food: 5
Service: 5
called for an update on my order and the lady on the phone was rude and short with me after waiting over an hour on my order
Atmosphere: 1
Food: 4
Service: 1
This place give me raw bacon in a BLT rap and made me sick. I talk to
a manager and show show him the picture of the taw bacon he didn't do anything about it. He wouldn't get me in contact with the owner so i left my number for the owner, hopping he calls me it has been two weeks and no one call me yet.
We travel up from Cincinnati to here to get our pizza because it’s the best pizza in the state I have been coming here since I was in high school and they never disappointed us we are always pleased with the price and the pizza is always phenomenal. They always have that small town hospitality and they are always the destination of choice whenever we come up!
Atmosphere: 5
Food: 5
Service: 5
went here about a month ago and got my pizza from an employee named Alexis who was very kind and friendly. she also had the most beautiful hair I’d ever seen. as I was leaving the shop with my pizza, she realized I’d forgotten my cheesy bread and she ran out the store so quickly to give it to me. It was raining, and I was trying to cross the street quickly and almost stepped out in front of a bus when the wonderful employee Alexis pulled me out of the way! My pizza went flying up in the air but she caught it!! She saved my life, I cannot thank her enough! Not only that, she saved my pizza and.cheesy bread as well and it was delicious and fresh and had zero hairs in it. I’m also pregnant and going to name my first born child after her now. Exceptional customer service, Alexis!!
Atmosphere: 5
Food: 5
Service: 5
My family orders from this Padrone’s multiple times a week. Up until today we have never had an issue. We picked up our food and there was hair in our pizza and it was not cut into squares like normal.Upon calling to speak with a manager the girl whom answered whose name was Alexis I do believe said she was the manager. She was extremely rude when I told her that there was hair in our pizza ( she did not have a hair net nor a hat on and was flinging her hair around into the dough as she was making the pizzas) when I mentioned that there was hair in the pizza she got hostile and then acted like our pizza being cut the wrong way was the main problem, that was not the main problem, the fact that there was hair in my pizza was the problem.She told us to return the pizza with hair in it and they would make another one, cool no problem but when arriving we asked to speak with the owner and that apparently upset her more because she was rude once again. Then threw our pizza up on the counter.This is unacceptable
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Pizza is ok at times but not consistently good tho
I kept calling and ever time they hung up on me this is just disgusting that they would do
Service: 1
My wrap did not have any sauce or cheese on it. Only meat. I ordered for pick up and waited at the store for maybe five minutes and it seemed no one was in the store. I saw a bag on the counter so I checked it was mine and left (I paid online)
Atmosphere: 2
Food: 3
Service: 2
I understand that it's not the fault of the staff themselves, but the wait times are ridiculous for food here. By the time a driver was free to bring our food, it was cold. I'm sure pickup is better, but I can't rate an experience I didn't have.
Food: 2
Service: 3
This was my first time ordering takeout from this restaurant and my family will not be doing so again, the full size grilled chicken salad I ordered didn't even fill a take out container and all the lettuce was brown, the pizzas looked terrible and the $5 small subs come with literally nothing but meat. Who has ever got a real Italian sub that has no veggies whatsoever. Lesson learned.
Food: 1
Service: 3
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