My family orders from this Padrone’s multiple times a week. Up until today we have never had an issue. We picked up our food and there was hair in our pizza and it was not cut into squares like normal.Upon calling to speak with a manager the girl whom answered whose name was Alexis I do believe said she was the manager. She was extremely rude when I told her that there was hair in our pizza ( she did not have a hair net nor a hat on and was flinging her hair around into the dough as she was making the pizzas) when I mentioned that there was hair in the pizza she got hostile and then acted like our pizza being cut the wrong way was the main problem, that was not the main problem, the fact that there was hair in my pizza was the problem.She told us to return the pizza with hair in it and they would make another one, cool no problem but when arriving we asked to speak with the owner and that apparently upset her more because she was rude once again. Then threw our pizza up on the counter.This is unacceptable
Atmosphere: 1
Food: 2
Service: 1
Landen Luginbuhl
I kept calling and ever time they hung up on me this is just disgusting that they would do
Service: 1
Madison Shultz
My wrap did not have any sauce or cheese on it. Only meat. I ordered for pick up and waited at the store for maybe five minutes and it seemed no one was in the store. I saw a bag on the counter so I checked it was mine and left (I paid online)
Atmosphere: 2
Food: 3
Service: 2
Daniel Crow
I understand that it's not the fault of the staff themselves, but the wait times are ridiculous for food here. By the time a driver was free to bring our food, it was cold. I'm sure pickup is better, but I can't rate an experience I didn't have.
Food: 2
Service: 3
Nekoda Adair
This was my first time ordering takeout from this restaurant and my family will not be doing so again, the full size grilled chicken salad I ordered didn't even fill a take out container and all the lettuce was brown, the pizzas looked terrible and the $5 small subs come with literally nothing but meat. Who has ever got a real Italian sub that has no veggies whatsoever. Lesson learned.
Food: 1
Service: 3
Ashley Reid
Food always cold unless you pick up. We live only a few blocks away and takes over an hour every time ?
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Pizza
Lu Reviews
Customer service is second to none. My truck broke down on the off ramp on Bently rd and they delivered my large pizza and wings within 25mins.
Service: 5
Recommended dishes: Pizza,
K K
Used to be my favorite pizza place. I'm 99.9% sure they blocked my number and I have no idea why. I complained a few months ago online asking if I was blocked or why they never answer my call anymore? Never heard back. F this place.Edit to add : they 100% blocked me on Facebook a while ago because I messaged them once asking if they were open. Everyone else can see their fb page but not me so that's very obvious.Go out of business . Make my life.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Amanda Ault
Wonderful food and great customer service! 10/10 would recommend!
Rick Butler
Good small town pizza joint. Beats most chains and the homemade ranch is great.
ordered cheese stuffed breadsticks and a white pizza with mushrooms on half, the guy repeated it back to me to be sure i only wanted it on half. picked it up and it had mushrooms on the whole thing - had to return it since some family wont eat it and they happily made use a new one but the new one is covered in onions for some reason even though it doesnt get onions. We gave up and those who wouldnt eat it got chicken sandwiches at the ice cream stand instead. Also they gave us regular breadsticks instead of cheese stuffed but i wasnt gonna drive back out a 3rd time. idk why it has been disappointing the last 3 times we have ordered from them but wont be going back. There are other pizza shops in town.
Ben B
Pizza & stuffed sticks were amazing, & y'all did good for being extremely busy!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Jamie Thompson
I was told a few years ago not to eat there, it was very bad. I recently heard they were under new ownership, so I gave it a shot. The pizza and breadsticks are great. The employees seem very stressed, but are mostly friendly. Second time ordering, I picked up instead having it delivered. Inside leaves a lot to be desired; I don't mean the decor or the fact that it looks like they haven't updated since the mid 90's, but the whole place just looks and feels a little...gross. But I realize new owners can't fix/change everything all at once. And the six cheese pizza is delicious!Vegetarian options: The six cheese pizza is amazing!Parking: Not their fault, but the parking situation is a little...cramped. a shared building with 2 other businesses, and only a couple spots on the side or parallel parking on the street.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Pizza
rebel ohio
Decent food but way overpriced for what and how much you get took a little longer than said and no utensils for my with it
William Maize
Polite and realistic delivery time and food was gooderest too. Merry Christmas
My family orders from this Padrone’s multiple times a week. Up until today we have never had an issue. We picked up our food and there was hair in our pizza and it was not cut into squares like normal.Upon calling to speak with a manager the girl whom answered whose name was Alexis I do believe said she was the manager. She was extremely rude when I told her that there was hair in our pizza ( she did not have a hair net nor a hat on and was flinging her hair around into the dough as she was making the pizzas) when I mentioned that there was hair in the pizza she got hostile and then acted like our pizza being cut the wrong way was the main problem, that was not the main problem, the fact that there was hair in my pizza was the problem.She told us to return the pizza with hair in it and they would make another one, cool no problem but when arriving we asked to speak with the owner and that apparently upset her more because she was rude once again. Then threw our pizza up on the counter.This is unacceptable
Atmosphere: 1
Food: 2
Service: 1
I kept calling and ever time they hung up on me this is just disgusting that they would do
Service: 1
My wrap did not have any sauce or cheese on it. Only meat. I ordered for pick up and waited at the store for maybe five minutes and it seemed no one was in the store. I saw a bag on the counter so I checked it was mine and left (I paid online)
Atmosphere: 2
Food: 3
Service: 2
I understand that it's not the fault of the staff themselves, but the wait times are ridiculous for food here. By the time a driver was free to bring our food, it was cold. I'm sure pickup is better, but I can't rate an experience I didn't have.
Food: 2
Service: 3
This was my first time ordering takeout from this restaurant and my family will not be doing so again, the full size grilled chicken salad I ordered didn't even fill a take out container and all the lettuce was brown, the pizzas looked terrible and the $5 small subs come with literally nothing but meat. Who has ever got a real Italian sub that has no veggies whatsoever. Lesson learned.
Food: 1
Service: 3
Food always cold unless you pick up. We live only a few blocks away and takes over an hour every time ?
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Pizza
Customer service is second to none. My truck broke down on the off ramp on Bently rd and they delivered my large pizza and wings within 25mins.
Service: 5
Recommended dishes: Pizza,
Used to be my favorite pizza place. I'm 99.9% sure they blocked my number and I have no idea why. I complained a few months ago online asking if I was blocked or why they never answer my call anymore? Never heard back. F this place.Edit to add : they 100% blocked me on Facebook a while ago because I messaged them once asking if they were open. Everyone else can see their fb page but not me so that's very obvious.Go out of business . Make my life.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Wonderful food and great customer service! 10/10 would recommend!
Good small town pizza joint. Beats most chains and the homemade ranch is great.
Restaurantji Recommends
ordered cheese stuffed breadsticks and a white pizza with mushrooms on half, the guy repeated it back to me to be sure i only wanted it on half. picked it up and it had mushrooms on the whole thing - had to return it since some family wont eat it and they happily made use a new one but the new one is covered in onions for some reason even though it doesnt get onions. We gave up and those who wouldnt eat it got chicken sandwiches at the ice cream stand instead. Also they gave us regular breadsticks instead of cheese stuffed but i wasnt gonna drive back out a 3rd time. idk why it has been disappointing the last 3 times we have ordered from them but wont be going back. There are other pizza shops in town.
Pizza & stuffed sticks were amazing, & y'all did good for being extremely busy!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I was told a few years ago not to eat there, it was very bad. I recently heard they were under new ownership, so I gave it a shot. The pizza and breadsticks are great. The employees seem very stressed, but are mostly friendly. Second time ordering, I picked up instead having it delivered. Inside leaves a lot to be desired; I don't mean the decor or the fact that it looks like they haven't updated since the mid 90's, but the whole place just looks and feels a little...gross. But I realize new owners can't fix/change everything all at once. And the six cheese pizza is delicious!Vegetarian options: The six cheese pizza is amazing!Parking: Not their fault, but the parking situation is a little...cramped. a shared building with 2 other businesses, and only a couple spots on the side or parallel parking on the street.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Pizza
Decent food but way overpriced for what and how much you get took a little longer than said and no utensils for my with it
Polite and realistic delivery time and food was gooderest too. Merry Christmas