BJ's Restaurant & Brewhouse

BJs accommodated my family party of 20+ with ease. Drinks were great, food was good and the overall atmosphere was comfortable.

Sat. April 5- appetizer of Tavern cut Classic pizza was dried up and flavorless. So were the boneless wings. Tried to order an Entree salad - was told the salad person did not come in - they only had pre-made side salads. Tried to order chicken parm- was told no pasta. Ordered the parm crusted chicken with a side or marinara. Chicken dried up and the sauce was ice cold. Absolutely horrible experience.

Reservation was not ready when we got there. We received some food but did not get silverware to eat until about 15 minutes after. Server was relatively absent and we had difficulty ordering more food and we ended up getting it for free because we were ignored for so long. Food was decent, but did not come as advertised.

THEY SERVED US BURNED BLACK TRASH PRIME RIB. 30 MINUTES AFTER SENDING IT BACK THEY BROUGHT THEM BACK OUT AND SAID THEY RAN OUT OF PRIME RIB. LIES, THE MANAGER FORGOT TO STOCK IT. SO WE CHOSE RIBEYES. 45 MIN LATER NO STEAK. WE LEFT HUNGRY. THE ENTIRE RESTAURANT WAS COMPLAINING. THE MANAGER WAS TOTALLY WORTHLESS AND BEYOND IGNORANT.

Very bad experience. Hard time paying our tab at bar to go to our table then we went to order at 7pm and they are already out of chicken parm then they tell us they are out of sirloin upgrade to ribeye. 45 minutes we don't have food. They try to charge for ribeye

Our reservations were for 6:00. We weren't seated until 6:45. They were out of sirloin, out of pork chops, out of baked potatoes. It was kind of disappointing.

Our waiter sucked his service was terrible and continued to take on more tables than he could handle he would tell us he’d be right back with our food drinks ect it would take him at least 30 minutes for him to come back and say he’d be right back was super disappointed with this service was gonna order dessert but to afraid it’d arrive cold like my boyfriends food guess we should of went to the Canton one instead

Atmosphere: 5

Food: 3

Service: 1

Food was slow, average quality for the price. Waiter was not attentive. Would not recommend to anyone.

Atmosphere: 3

Food: 2

Service: 1

The WORST Restaurant experience i ever had… I felt like I was being discriminated against because of my race. All the waiters were staring at me, no greetings from them when we walked in which made me and my family very uncomfortable. I came with my wife and our 7-month-old baby, and we asked the waitress if we could move to a table with a couch seat instead of the table with two chairs that we were assigned, as the seating was uncomfortable and the table placed us out in the open. No privacy whatsoever so ever, The waitress told us it wasn’t possible because having a baby stroller next to the couch table was a fire hazard. While I understand safety concerns, the way it was handled showed no empathy or effort to accommodate us. The customer service was terrible, and we won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

Portion of sides are a joke. With how much your meal costs I would think you would get more. First and last time I'll go there.

Atmosphere: 3

Food: 4

Service: 2

We had great service because of our server Kelsie! Anytime we stop in we ask for her! She’s attentive, quick and always kind.

Atmosphere: 5

Food: 5

Service: 5

Kelsie is my favorite server! She is always in the best mood and we ask for her every time we’re in! She’s great at her job!! Great job Kelsie<3

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pot Stickers Appetizer, Hickory Brisket and Bacon Burger

Kelsie was our server. I have nothing but praise for her hospitality, service, and kindness for when she serves us. Kelsie have been our serve multiple times and always has a smile on her face. She has fast service and treats everyone kindly, and thoroughly explains items on the menu. Her personality is great and she is always an amazing server for us.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

This is the second time I order from this location. Both times there were multiple missing items.

Service: 1

Food was just okay... stick with the bar food here it's NOT a seafood or steak place.