Chuck E. Cheese
521 Boardman Poland Rd, Boardman
(330) 629-9929
Recent Reviews
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Great place for a birthday party! Easy to book. Plenty of parking. Surprising good pizza!
Only issue were the increase in price for one hour of play time. But I will say.They have some news game. Kiddie games were too many none working games . This include the machine to purchase play time. Had to wait online for others to order their food inorder for us to get our play time(game cards)
Multiple games were broken but otherwise it was alright
I love coming here with my kids. Frie day staff family orientated and clean.
Kat(manager) is an amazing human being, she is very helpful and nice and very enthusiastic! So thankyou my kids had amazing time at chucke cheese.
The manager at this location is racist and unfair needs to be held accountable for her behavior and actions this is not how u treat people also reporting this to the BBB and corporate
We made a reservation for a party and we had a party table. They come in moving us to a little booth because they said they have another party coming in. They started moving us out of our reserved seats because of the new party coming. They made us move the cake, all our belongings and food all the way across the room at 1:40 but our party doesn’t end until 2:30 so I will be calling corporate Monday when they’re open. We are being racially profiled and treated differently because we’re black. This place needs new management because I don’t understand why they felt the need to move our reserved seats for a birthday party because of some other family coming. The pizza was frozen cold to the touch. The first pic is our reserved seats for the birthday party. The second pic is where they moved us (all the way across the room) I used to work at this Chuck E Cheese and I am so glad I left. I feel disrespected as a former employee. I will be telling everyone about this situation. I will be posting this all over social media and tagging corporate/ headquarters. 100+ because of a birthday party where we weren’t treated fairly.
Atmosphere: 1
Food: 1
Service: 1
i don't give many 5 star reviews but the fun pass is a hit for my high energy son. I still feel like taking out the animatronics was unnecessary. Also, the trampoline is nice but you need to figure out a way to add a skywalk with a ball pit attached. If you could add diet code red mountain dew or regular to your soda machines you might see us everyday 😅👍🏾
Atmosphere: 5
Food: 5
Service: 5
Half the games didn't work
To have to pay all this money for the trampoline for my kids to jump and the employee that was keeping watch of it kept closing and locking the door when my girls would come out. We shouldn’t have to keep going back to get somebody to come back and re-open it. I don’t care if it’s not that busy, do your job. Or don’t charge people to use the trampoline that we can’t even use. My toddlers kept running up to it trying to get in and couldn’t. I shouldn’t have to keep going up to the desk to let someone know, I have my hands full as it is. I guess chit chatting and cleaning the glass cases were more important.
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
I don't think it's nessasory to have to pay for the trampoline part when you're already spending enough money to be there. I think it's rude, honestly. Then, when it's time to get a toy at the end, they are very stingy with tokens, and you always get nothing. Then I have to put money in to get something decent for my screaming child.
Atmosphere: 1
Food: 2
Service: 2
The place is not large enough for the number of guests that show up it's always too crowded when I take my kids and alot of machines are down or broken
Atmosphere: 2
Food: 2
Service: 2
Always fun
Atmosphere: 4
Food: 3
Service: 5
We had a great time.
Atmosphere: 5
Food: 5
Service: 5
wish they offer better experience
Atmosphere: 3
Service: 4
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