I have been ordering from here for a few years and they consistently short my wing order. I understand prices have increased, but when you order a dozen wings and end up with 11(not the first time) it’s frustrating. Last time for me.
KC \u0026 Happy Days
I go to Ianazone’s pizza shop specifically for their potato pizza which I Love! It’s pickup only no seating. They do carry pop & a few sweet treats as well. They are always friendly. If you haven’t tried their specialty pizza, it’s worth checking it out.
Darrell W, SinkField (Last Chord DWS)
The entire staff from the owner to the employees. I am treated like family with every visit .
Stephen Morales
I want to start by saying this used to be my go to spot for wings for football Sunday but after this past Sunday that has definitely changed. First off the pizzas that I got were extremely underdone and cold. The potatoes on the pizza were very close to raw and very crunchy. The wings (though we ordered them extra crispy) were cold with almost no sauce. I understand stuff happens so I called and left a message to address my concerns and never received a call back the next day. My wife decided to call and management has ZERO accountability for the quality of food that comes out of this place. They do NOT want to hear any constructive criticism and will cut you off in the middle of you talking to them. They used to be a great pizza/wing joint but the lack of accountability and argumentative nature of the management along with the lack of quality control that the younger staff are putting out makes this place inedible. Avoid.
TJ Hughes
I'm really glad I decided to order from here. I ordered from 2 other pizza places in the area, and they were both extremely disappointing. Ianazones had good variety, and i liked the boneless chicken wings. I also got two pizzas and ended up not really liking either of them, but that was just because I chose to take a risk on something I wasn't sure I would like and ended up not liking them. The food was perfectly fine and there was nothing wrong with it, I just didn't like it. That's my own fault, not theirs. After the last 2 places I ordered from, I was just happy I got everything I ordered in a reasonable amount of time. This will be where I get pizza from now on.
Brandalyon Prather
Ordered doordash. When my pizza arrived the pizza wasn't cut through all the way. Okay thats fine. Thats an easy fix. The problem though was the fact that I had to literally drink my pizza. There was so much ranch on the pizza " I ordered a chicken bacon ranch". It was absolutely inedible. The toppings were sliding off it was dripping everywhere etc... called the restaurant the guy was like Im sorry there was a problem with your order last minute and we had to remake it. We are leaving though so we cant fix it or anything. You will need to call tomorrow and speak with the manager. Called and spoke with management the nxt day. This woman was the absolute rudest person for something they messed up. She was like I dont know what you want me to do you need to provide proof doordash didn't refund you. I told her... Well they wont refund the food they said it was up to the restaurant to make right they only gave 5 dollars credit for the inconvenience of my food being messed up. She proceeded to ask what I wanted I said anything but the ranch well she was like well I cant give a 17 dollar pizza in place of a 13 dollar pizza. Well I didnt ask her too but I asked well what kind of pizza do you have she named some off some. I picked one but asked please dont put so much sauce because again it was a pizza that took sauce. BBQ sauce. She proceeded to tell me well I think you just dont like our pizza and this is just going to be a thing etc... after she said that I tried to explain that wasn't true. She then proceeded to say that what did I want from her. She was fixing the pizza and I was still complaining at her when she has customers and phones ringing etc... well I only was still going on trying to explain it wasn't the way she was trying to say. That literally was not the problem at all. The remade pizza was delicious and alot better but for the fact of her rudeness and the way she handled the situation alone is the reason for 1 star. If she was kinder more understanding and willing to fix their mistake without acting like I was just being a Karen I would have been 100% satisfied and not have left this review because I don't think that the amount of ranch on the pizza could have possibly been the typical amount. I understand things happen thats forgivable but how you respond and address customers when an issue arises matters and says alot about your business. This is not the way or the kind of person you should want representing your business. You need a new manager or someone else to deal with customer issues.
Atmosphere: 1
Food: 1
Service: 1
bob bob
terrible customer service. order was nit ready when i arrived. they said 10 mins, waited 20-25, said hello wants going on. food was still in oven and they said its coming. Walked out and left. there were laughing and talking and not working. wont be going back
Kim B - In The Heart Of It All - Ohio
I go to Ianazone’s pizza shop specifically for their potato pizza which I Love! It’s pickup only no seating. They do carry pop & a few cookies & brownies as well. They are always friendly. If you haven’t tried their specialty pizza, it’s worth checking it out.
Food: 5
Service: 5
Alex Carnaval
I recently had a terrible experience at this restaurant. The young kids working there were disrespectful, using foul language and making fun of other customers. The kids were even worse, making racist remarks that made everyone uncomfortable. To top it off, the owner himself was boasting about his political beliefs, particularly about Joe Biden, and how he adores him. It's unacceptable for a business to push personal beliefs on customers. The overall atmosphere was hostile and unwelcoming, and I would not recommend this place to anyone. Stay away if you value respect and professionalism in your dining experience. This establishment needs a serious reality check and a complete overhaul of their staff and management.
Atmosphere: 1
Food: 1
Service: 1
Cat Queen
Nothing but a bunch of LAZY IMMATURE KIDS WORKING HERE , absolutely terrible .. it blows my mind how people choose to work in customer service yet have not even the common sense to pretend to know what they're doing or act like they care... All they care about is a paycheck and nothing else
I go to Ianazone’s pizza shop specifically for their potato pizza which I Love! It’s pickup only no seating. They do carry pop & a few desserts as well. They are always friendly. If you haven’t tried their specialty pizza, it’s worth checking it out.
Food: 5
Service: 5
Brooke
My husband loves their pizza, and I love their salads. Our teenagers love the jumbo wings and the desserts. This is by far the best pizza shop in Youngstown by far. And they have won consumer awards too. .
Food: 5
Service: 5
Kelly
Got the taco pizza and it was delicious! Fast, friendly, and reasonable prices. It was my first time ordering and I will definitely go back!
Atmosphere: 3
Food: 5
Service: 5
Locksmithguy Guy
Stopped taking orders an hour before closing . Feb 11
Atmosphere: 1
Food: 1
Service: 1
Samantha Woollacott
Do you want to have missing items, two entire pizzas show up completely uncut and one of those pizzas not even be the correct kind? Order here! That is far too many mistakes in one order. I will not be a returning customer.
I have been ordering from here for a few years and they consistently short my wing order. I understand prices have increased, but when you order a dozen wings and end up with 11(not the first time) it’s frustrating. Last time for me.
I go to Ianazone’s pizza shop specifically for their potato pizza which I Love! It’s pickup only no seating. They do carry pop & a few sweet treats as well. They are always friendly. If you haven’t tried their specialty pizza, it’s worth checking it out.
The entire staff from the owner to the employees. I am treated like family with every visit .
I want to start by saying this used to be my go to spot for wings for football Sunday but after this past Sunday that has definitely changed. First off the pizzas that I got were extremely underdone and cold. The potatoes on the pizza were very close to raw and very crunchy. The wings (though we ordered them extra crispy) were cold with almost no sauce. I understand stuff happens so I called and left a message to address my concerns and never received a call back the next day. My wife decided to call and management has ZERO accountability for the quality of food that comes out of this place. They do NOT want to hear any constructive criticism and will cut you off in the middle of you talking to them. They used to be a great pizza/wing joint but the lack of accountability and argumentative nature of the management along with the lack of quality control that the younger staff are putting out makes this place inedible. Avoid.
I'm really glad I decided to order from here. I ordered from 2 other pizza places in the area, and they were both extremely disappointing. Ianazones had good variety, and i liked the boneless chicken wings. I also got two pizzas and ended up not really liking either of them, but that was just because I chose to take a risk on something I wasn't sure I would like and ended up not liking them. The food was perfectly fine and there was nothing wrong with it, I just didn't like it. That's my own fault, not theirs. After the last 2 places I ordered from, I was just happy I got everything I ordered in a reasonable amount of time. This will be where I get pizza from now on.
Ordered doordash. When my pizza arrived the pizza wasn't cut through all the way. Okay thats fine. Thats an easy fix. The problem though was the fact that I had to literally drink my pizza. There was so much ranch on the pizza " I ordered a chicken bacon ranch". It was absolutely inedible. The toppings were sliding off it was dripping everywhere etc... called the restaurant the guy was like Im sorry there was a problem with your order last minute and we had to remake it. We are leaving though so we cant fix it or anything. You will need to call tomorrow and speak with the manager. Called and spoke with management the nxt day. This woman was the absolute rudest person for something they messed up. She was like I dont know what you want me to do you need to provide proof doordash didn't refund you. I told her... Well they wont refund the food they said it was up to the restaurant to make right they only gave 5 dollars credit for the inconvenience of my food being messed up. She proceeded to ask what I wanted I said anything but the ranch well she was like well I cant give a 17 dollar pizza in place of a 13 dollar pizza. Well I didnt ask her too but I asked well what kind of pizza do you have she named some off some. I picked one but asked please dont put so much sauce because again it was a pizza that took sauce. BBQ sauce. She proceeded to tell me well I think you just dont like our pizza and this is just going to be a thing etc... after she said that I tried to explain that wasn't true. She then proceeded to say that what did I want from her. She was fixing the pizza and I was still complaining at her when she has customers and phones ringing etc... well I only was still going on trying to explain it wasn't the way she was trying to say. That literally was not the problem at all. The remade pizza was delicious and alot better but for the fact of her rudeness and the way she handled the situation alone is the reason for 1 star. If she was kinder more understanding and willing to fix their mistake without acting like I was just being a Karen I would have been 100% satisfied and not have left this review because I don't think that the amount of ranch on the pizza could have possibly been the typical amount. I understand things happen thats forgivable but how you respond and address customers when an issue arises matters and says alot about your business. This is not the way or the kind of person you should want representing your business. You need a new manager or someone else to deal with customer issues.
Atmosphere: 1
Food: 1
Service: 1
terrible customer service. order was nit ready when i arrived. they said 10 mins, waited 20-25, said hello wants going on. food was still in oven and they said its coming. Walked out and left. there were laughing and talking and not working. wont be going back
I go to Ianazone’s pizza shop specifically for their potato pizza which I Love! It’s pickup only no seating. They do carry pop & a few cookies & brownies as well. They are always friendly. If you haven’t tried their specialty pizza, it’s worth checking it out.
Food: 5
Service: 5
I recently had a terrible experience at this restaurant. The young kids working there were disrespectful, using foul language and making fun of other customers. The kids were even worse, making racist remarks that made everyone uncomfortable. To top it off, the owner himself was boasting about his political beliefs, particularly about Joe Biden, and how he adores him. It's unacceptable for a business to push personal beliefs on customers. The overall atmosphere was hostile and unwelcoming, and I would not recommend this place to anyone. Stay away if you value respect and professionalism in your dining experience. This establishment needs a serious reality check and a complete overhaul of their staff and management.
Atmosphere: 1
Food: 1
Service: 1
Nothing but a bunch of LAZY IMMATURE KIDS WORKING HERE , absolutely terrible .. it blows my mind how people choose to work in customer service yet have not even the common sense to pretend to know what they're doing or act like they care... All they care about is a paycheck and nothing else
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I go to Ianazone’s pizza shop specifically for their potato pizza which I Love! It’s pickup only no seating. They do carry pop & a few desserts as well. They are always friendly. If you haven’t tried their specialty pizza, it’s worth checking it out.
Food: 5
Service: 5
My husband loves their pizza, and I love their salads. Our teenagers love the jumbo wings and the desserts. This is by far the best pizza shop in Youngstown by far. And they have won consumer awards too. .
Food: 5
Service: 5
Got the taco pizza and it was delicious! Fast, friendly, and reasonable prices. It was my first time ordering and I will definitely go back!
Atmosphere: 3
Food: 5
Service: 5
Stopped taking orders an hour before closing . Feb 11
Atmosphere: 1
Food: 1
Service: 1
Do you want to have missing items, two entire pizzas show up completely uncut and one of those pizzas not even be the correct kind? Order here! That is far too many mistakes in one order. I will not be a returning customer.
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