Horrible customer service. I called about my wrong order and was told I could come in and get a free replacement entrée. After waiting 35 minutes for them to fix it, they told me they actually couldn’t remake it. Very unprofessional and a complete waste of time. I will never come back.”
Atmosphere: 1
Food: 1
Service: 1
Cheyenne D
Panera has seriously gone downhill. The bagels used to be fresh, chewy, and actually worth buying — now they taste flat, frozen, and completely lifeless. You can tell they’ve switched to cheaper, mass-produced dough because the texture is off, the flavor is bland, and the toppings are barely even there anymore.
Everything that used to feel “fresh baked” is now obviously thawed out and reheated. Panera’s quality used to stand out, but now it’s just another chain cutting corners and hoping no one notices. Unfortunately, the customers definitely notice — and the bagels are honestly terrible now!
Atmosphere: 1
Food: 1
Service: 1
Firstname Lastname1738
I love horrible service that takes 10 minutes to even take my payment when I’m the only person in line and I also love paying for expensive food to come home to find that the cups are half full. Worst Panera experience ive ever had. Genuinely made me swear off Panera for a couple months. Get better employees lol
Atmosphere: 3
Food: 1
Service: 1
Corbin Schmeltz
Ella was awesome. She took care of my order and made my night. Give this woman a raise
Atmosphere: 5
Food: 5
Service: 5
Lorenalynn Fluharty
A bit expensive but good
Atmosphere: 5
Food: 5
Service: 5
leo “Zippity”
Way over priced for what you get. And tastes mostly bland.
Atmosphere: 1
Food: 1
Service: 1
Valerie Leahy
The economy is failing & sometimes it hits our favorite places. It was later in the day but it seemed they were trying to 'stretch' the soup. That what we always look forward to. We will be back to try again. We do enjoy the soup/sandwich at $6.99.
JR “JR” JR
If you want your order to be incorrect, or want something missing from your order every time without a doubt, visit here.
Atmosphere: 3
Food: 5
Service: 1
Carl Huffman
Bad prices for very little low quality food
demetria brown
Quick and friendly staff!! The best atmosphere in have visited out of all the locations in the area. The outdoor patio are is very nice!
Horrible customer service. I called about my wrong order and was told I could come in and get a free replacement entrée. After waiting 35 minutes for them to fix it, they told me they actually couldn’t remake it. Very unprofessional and a complete waste of time. I will never come back.”
Atmosphere: 1
Food: 1
Service: 1
Panera has seriously gone downhill. The bagels used to be fresh, chewy, and actually worth buying — now they taste flat, frozen, and completely lifeless. You can tell they’ve switched to cheaper, mass-produced dough because the texture is off, the flavor is bland, and the toppings are barely even there anymore.
Everything that used to feel “fresh baked” is now obviously thawed out and reheated. Panera’s quality used to stand out, but now it’s just another chain cutting corners and hoping no one notices. Unfortunately, the customers definitely notice — and the bagels are honestly terrible now!
Atmosphere: 1
Food: 1
Service: 1
I love horrible service that takes 10 minutes to even take my payment when I’m the only person in line and I also love paying for expensive food to come home to find that the cups are half full. Worst Panera experience ive ever had. Genuinely made me swear off Panera for a couple months. Get better employees lol
Atmosphere: 3
Food: 1
Service: 1
Ella was awesome. She took care of my order and made my night. Give this woman a raise
Atmosphere: 5
Food: 5
Service: 5
A bit expensive but good
Atmosphere: 5
Food: 5
Service: 5
Way over priced for what you get. And tastes mostly bland.
Atmosphere: 1
Food: 1
Service: 1
The economy is failing & sometimes it hits our favorite places. It was later in the day but it seemed they were trying to 'stretch' the soup. That what we always look forward to. We will be back to try again. We do enjoy the soup/sandwich at $6.99.
If you want your order to be incorrect, or want something missing from your order every time without a doubt, visit here.
Atmosphere: 3
Food: 5
Service: 1
Bad prices for very little low quality food
Quick and friendly staff!! The best atmosphere in have visited out of all the locations in the area. The outdoor patio are is very nice!
Restaurantji Recommends
Love the assortment of tables. Our order was wrong. Twice. Manager made it right. Aesthetic is industrial and a bit sterile. Service acceptably fast
always good
long wait times
Nice, new, restaurant. Soups very good.
The food was decent, our mac n' cheese was pretty watery, but the sandwiches and the broccoli cheddar soup were good.
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