Absolutely awful, I go here all of the time because I live right by but they NEVER make my order right. I have to check it everytime I get one and 99% of the time I have to ask them to remake it.
Michael Hertz
One of the worst fast food experiences of my life. I work in fast food and realize sometimes you get busy and not much can be done. But I waited over 30 minutes for a turkey sandwich. And while it was busy they people making the food had no pep in their step to make the wait times shorter. Finally, the cashier was extremely rude. And not just with me but he had a smart attitude with almost everyone I saw go to the register
Atmosphere: 1
Food: 5
Service: 1
Parker King
Got a “warm” egg and cheese bagel, but the cheese wasn’t even melted somehow and the egg itself was barely warm. Also had to stand and wait almost 20 minutes just for the one bagel.
Atmosphere: 4
Food: 3
Service: 3
Cole Swackhammer
Edit 2 - nah, they lost whatever they had going. 25 mins for my bagle sandwich again. Don't go here if you have stuff to do.
Edit - After having a conversation with management I was told that the cutoff for robot delivery's would be updated and I have to say it has helped ALOT. I returned at the busiest time of the day and put in the same order (this time also with a drink) and I waited 4 minutes for my sandwich. The short wait time also helped to reduce the crowd of people that are normally waiting for their food so the environment inside was much more friendly. overall this is definitely a huge improvement, I'm curious to see if this is just a temporary change but overall BIG improvement I can recommend going now.
Original - Be prepared to wait 45 minutes for a bagel in a loud uncomfortable small space with no seats, at least you get to listen to the fine selections on the oaks rockbot while you wait 😣🔫. Also even if the restaurant is empty there are almost certainly 10-20 robot delivery orders AHEAD of you in line.
Atmosphere: 4
Food: 4
Service: 3
cas g
Waited 20 minutes for one bagel with butter. Waited by the counter and no one asked me if I needed help. As a fast food worker, this was god awful service. Everyone knows to compensate absurd wait time with a gift. Plus I'm pretty sure they let someone keep my bagel for free. Jesus Christ, if you're in a hurry just stock to the union or the oaks. The fact management let this happen and didn't even speak to me gives me a clear indication how awful this place is. And I watched my bagel be handed to someone else for free. And didn't remake it. Or offer compensation. If you're the head manager of your establishment, be ashamed of yourself. How incompetent can you possibly be? I won't be back here any time soon, unless their willing to fix their mistake retroactively. How can you even call this job a customer service job?
Atmosphere: 4
Food: 5
Service: 1
Vravs 11
If u want to get the food you pay for don’t go here. Waited 45 minutes and asked 3 different times about my order just to never get it. Ended up wasting the money and not getting any food for it. It’s not very complicated to make one sandwich when asked about it 3 times
Atmosphere: 1
Food: 1
Service: 1
Nick Long
I’m not sure how it takes 14 minutes for a sandwich, especially when they use a microwave and only one person was in line when I walked in. I could have gone to the store and made the sandwich myself in less time. Plus it would’ve been cheaper and fresher.
LLAMA
First time going here it wasn't that terribly bad it's not just bagels they have other options but to be completely honest the turkey sandwich that I had I believe it was better than Panera bread
Atmosphere: 3
Food: 3
Service: 5
Steve Lattimer
The hours state that they are open until 5, online and on the door, but when I Went here yesterday at 4:25, they were already closed. Wasted a trip into town. I recommend calling first to see if they’re randomly closed.
Atmosphere: 1
Food: 1
Service: 1
Maximus Madrid
The bagels and coffee are really good…when they’re in stock. Place has been closed for 5 days and they haven’t restocked anything so they are completely out of all drinks and most bagels.
i got a cheese toasted bagel with cream cheese and it was really good but i also got a chai with almond milk and it tasted like straight up water
Atmosphere: 4
Food: 3
Service: 4
Edwin Bechstein
Workers seemed frustrated. Took 20 minutes for a toasted bagel w cream cheese. Manager seemed OK with the delay and gave me a simple sorry about the wait comment. Plenty of staff working, but no efficiency in their work.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Bagels
Jacob Bucher
Ordered coffee and burrito on mobile order. Went to pick up my order to see no burrito and when asked the worker told me they had none and had had left a note on the app. I left checked app no note was there and I did not receive refund so I got scammed out of $7 ?.
Atmosphere: 1
Food: 1
Service: 1
W Zur (wzur)
Great bagels every time.
Park Digwig
Super long wait, (I’ll give them the benefits of the doubt as it’s Sunday at noon) toasted bagels cold by the time I got them. Not really toasted, coffee tastes terrible. Yup. That’s about it. 2 out of 5…that’s all I can give.
Absolutely awful, I go here all of the time because I live right by but they NEVER make my order right. I have to check it everytime I get one and 99% of the time I have to ask them to remake it.
One of the worst fast food experiences of my life. I work in fast food and realize sometimes you get busy and not much can be done. But I waited over 30 minutes for a turkey sandwich. And while it was busy they people making the food had no pep in their step to make the wait times shorter. Finally, the cashier was extremely rude. And not just with me but he had a smart attitude with almost everyone I saw go to the register
Atmosphere: 1
Food: 5
Service: 1
Got a “warm” egg and cheese bagel, but the cheese wasn’t even melted somehow and the egg itself was barely warm. Also had to stand and wait almost 20 minutes just for the one bagel.
Atmosphere: 4
Food: 3
Service: 3
Edit 2 - nah, they lost whatever they had going. 25 mins for my bagle sandwich again. Don't go here if you have stuff to do.
Edit - After having a conversation with management I was told that the cutoff for robot delivery's would be updated and I have to say it has helped ALOT. I returned at the busiest time of the day and put in the same order (this time also with a drink) and I waited 4 minutes for my sandwich. The short wait time also helped to reduce the crowd of people that are normally waiting for their food so the environment inside was much more friendly. overall this is definitely a huge improvement, I'm curious to see if this is just a temporary change but overall BIG improvement I can recommend going now.
Original - Be prepared to wait 45 minutes for a bagel in a loud uncomfortable small space with no seats, at least you get to listen to the fine selections on the oaks rockbot while you wait 😣🔫. Also even if the restaurant is empty there are almost certainly 10-20 robot delivery orders AHEAD of you in line.
Atmosphere: 4
Food: 4
Service: 3
Waited 20 minutes for one bagel with butter. Waited by the counter and no one asked me if I needed help. As a fast food worker, this was god awful service. Everyone knows to compensate absurd wait time with a gift. Plus I'm pretty sure they let someone keep my bagel for free. Jesus Christ, if you're in a hurry just stock to the union or the oaks. The fact management let this happen and didn't even speak to me gives me a clear indication how awful this place is. And I watched my bagel be handed to someone else for free. And didn't remake it. Or offer compensation. If you're the head manager of your establishment, be ashamed of yourself. How incompetent can you possibly be? I won't be back here any time soon, unless their willing to fix their mistake retroactively. How can you even call this job a customer service job?
Atmosphere: 4
Food: 5
Service: 1
If u want to get the food you pay for don’t go here. Waited 45 minutes and asked 3 different times about my order just to never get it. Ended up wasting the money and not getting any food for it. It’s not very complicated to make one sandwich when asked about it 3 times
Atmosphere: 1
Food: 1
Service: 1
I’m not sure how it takes 14 minutes for a sandwich, especially when they use a microwave and only one person was in line when I walked in. I could have gone to the store and made the sandwich myself in less time. Plus it would’ve been cheaper and fresher.
First time going here it wasn't that terribly bad it's not just bagels they have other options but to be completely honest the turkey sandwich that I had I believe it was better than Panera bread
Atmosphere: 3
Food: 3
Service: 5
The hours state that they are open until 5, online and on the door, but when I Went here yesterday at 4:25, they were already closed. Wasted a trip into town. I recommend calling first to see if they’re randomly closed.
Atmosphere: 1
Food: 1
Service: 1
The bagels and coffee are really good…when they’re in stock. Place has been closed for 5 days and they haven’t restocked anything so they are completely out of all drinks and most bagels.
Food: 4
Service: 2
Restaurantji Recommends
i got a cheese toasted bagel with cream cheese and it was really good but i also got a chai with almond milk and it tasted like straight up water
Atmosphere: 4
Food: 3
Service: 4
Workers seemed frustrated. Took 20 minutes for a toasted bagel w cream cheese. Manager seemed OK with the delay and gave me a simple sorry about the wait comment. Plenty of staff working, but no efficiency in their work.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Bagels
Ordered coffee and burrito on mobile order. Went to pick up my order to see no burrito and when asked the worker told me they had none and had had left a note on the app. I left checked app no note was there and I did not receive refund so I got scammed out of $7 ?.
Atmosphere: 1
Food: 1
Service: 1
Great bagels every time.
Super long wait, (I’ll give them the benefits of the doubt as it’s Sunday at noon) toasted bagels cold by the time I got them. Not really toasted, coffee tastes terrible. Yup. That’s about it. 2 out of 5…that’s all I can give.
Loading...