Always up beat love to see Dustin still around and some rules changed not a fan of toasted tho but to each his own
Atmosphere: 5
Food: 5
Service: 5
Alishia Nelson
Second time ordering this month. Both times took over an hour! The first time they forgot half of my order and took another 20-30 mins to get it to me. This time order wasn’t right. Gave it a second time because thought it would be different nope! Never again! It’s crazy because I just went straight to the reviews before posting this.. looks like I’m not the only one.
Food: 1
Service: 1
Local gal
Usually really good, but the last 3 mobile orders have either forgotten the drink, left extras off the sandwiches, or forgotten the chips and pickle (which was half of the order). Probably gonna take a break for a few months.
Service: 2
Fornite Queen no cap
The pickle sub was disgusting
Atmosphere: 4
Food: 1
Service: 4
Rhiannon Perry
Got the pickle-which and loved it! The place was clean and the service was friendly and quick
Atmosphere: 5
Food: 5
Service: 5
Benjamin Tussing
Ordered online through their app like I usually do
Something is always wrong
This time I also had to wait an hour
Usually I just deal with it but tonight I decided I'm done with this place and wanted at least a partial refund
Best they could do was $5 store credit. Absolutely no refund to my card.
Other, better places in town
Atmosphere: 1
Food: 1
Service: 1
Ryan Clevenger
ate here last week and was delicious! ordered by mistake today and they cancelled it very quickly and were very kind about my mistake. Very much appreciate the kindness and patience!
Atmosphere: 5
Food: 5
Service: 5
Jared Smith
If I could give zero stars, I would. I had a very poor experience here on a recent evening. I placed an online order for a toasted sub, but was told at the counter the toaster was turned off for the night. This policy isn't posted anywhere for customers. The employee who said he was the manager was incredibly rude and unprofessional. He refused to give his name, would not provide proof of a refund for my canceled order, and told me to find the corporate number myself when I asked for help. I sent a formal complaint to the company about this and have been completely ignored. It's clear that professional service and employee accountability are not priorities at this location. I recommend going elsewhere.
Atmosphere: 5
Food: 5
Service: 1
Lisa English
One of the best Jimmy Johns sammies I have had. Plenty of toppings and very fresh!
Atmosphere: 4
Food: 5
Service: 5
Callie Oyster
Took 35 minutes to make one sandwich - and it wasn’t even busy. When I asked for my drink that I got with my meal, which I just wanted to make sure I got it, the employee just said yeah and pointed at the cups. And the best part was my sandwich had a hair in it too - which I know wasn’t mine because it was the wrong color.
Sandwiches are ok, but I just wish they put something on them! Every sandwich shop advertises great looking subs only to disappoint on the final product.
Always up beat love to see Dustin still around and some rules changed not a fan of toasted tho but to each his own
Atmosphere: 5
Food: 5
Service: 5
Second time ordering this month. Both times took over an hour! The first time they forgot half of my order and took another 20-30 mins to get it to me. This time order wasn’t right. Gave it a second time because thought it would be different nope! Never again! It’s crazy because I just went straight to the reviews before posting this.. looks like I’m not the only one.
Food: 1
Service: 1
Usually really good, but the last 3 mobile orders have either forgotten the drink, left extras off the sandwiches, or forgotten the chips and pickle (which was half of the order). Probably gonna take a break for a few months.
Service: 2
The pickle sub was disgusting
Atmosphere: 4
Food: 1
Service: 4
Got the pickle-which and loved it! The place was clean and the service was friendly and quick
Atmosphere: 5
Food: 5
Service: 5
Ordered online through their app like I usually do
Something is always wrong
This time I also had to wait an hour
Usually I just deal with it but tonight I decided I'm done with this place and wanted at least a partial refund
Best they could do was $5 store credit. Absolutely no refund to my card.
Other, better places in town
Atmosphere: 1
Food: 1
Service: 1
ate here last week and was delicious! ordered by mistake today and they cancelled it very quickly and were very kind about my mistake. Very much appreciate the kindness and patience!
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars, I would. I had a very poor experience here on a recent evening. I placed an online order for a toasted sub, but was told at the counter the toaster was turned off for the night. This policy isn't posted anywhere for customers.
The employee who said he was the manager was incredibly rude and unprofessional. He refused to give his name, would not provide proof of a refund for my canceled order, and told me to find the corporate number myself when I asked for help.
I sent a formal complaint to the company about this and have been completely ignored. It's clear that professional service and employee accountability are not priorities at this location. I recommend going elsewhere.
Atmosphere: 5
Food: 5
Service: 1
One of the best Jimmy Johns sammies I have had. Plenty of toppings and very fresh!
Atmosphere: 4
Food: 5
Service: 5
Took 35 minutes to make one sandwich - and it wasn’t even busy. When I asked for my drink that I got with my meal, which I just wanted to make sure I got it, the employee just said yeah and pointed at the cups. And the best part was my sandwich had a hair in it too - which I know wasn’t mine because it was the wrong color.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always excellent service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
Sandwiches are ok
Atmosphere: 5
Food: 5
Service: 5
Have never messed up my orders
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vito
Sandwiches are ok, but I just wish they put something on them! Every sandwich shop advertises great looking subs only to disappoint on the final product.
Atmosphere: 3
Food: 2
Service: 5
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