Absolutely terrible service, ordered delivery from grub hub and they made me wait over 2 hours before finally canceling and refunding my order with the reason being “We’re unable to fulfill this order”. Extremely disappointed with the lack of communication.
Service: 1
Katelynn Bruns
Feel like I’ve tried to give this location multiple chances. They never substitute sauces when placed through the app (I.e. cheese sticks come with marinara, replace with garlic sauce in order, still receives marinara, no garlic sauce to be found) and if you ask for extra it’s a hit or miss if they actually come in the box or not. The dough constantly always seems to taste old; or stale maybe? Sometimes food also comes cut partially so you’re having to compete the job at home. Totally understandable that it’s a “college town” location but it would be nice to at least receive items I order.
Atmosphere: 3
Food: 1
Service: 4
Ali Saffari
It was so salty goddamn
Atmosphere: 3
Food: 1
Service: 3
Rob S.
Haven't had their pizza in awhile. It was really good.
Atmosphere: 4
Food: 4
Service: 4
Ant Ejacoñ (Metatronic Messenger)
🍕🇮🇹🍅🧄🧀🍂
Review: Papa John's
The visit was a mixed bag, but overall, the pizza and the experience held up!
🔎 The Situation: A dear friend from afar surprised me with a pizza as a thoughtful gesture during a tough time. However, I couldn’t make it to the store within the allotted pickup window. I completely understand that this policy ensures only fresh, delicious food for customers, though I do hope the unused pie was donated or eaten instead of wasted.
💡 The In-Store Experience: When I arrived, the proprietor—who I believe owns the shop—was curt and seemed unaware of my order. Thankfully, the manager I had spoken to earlier stepped in to clarify and saved the day. She quickly informed me my fresh pizza was about to go in the oven. Big points to the manager for professionalism and attention to detail!
🍕 The Product: Papa John's remains a standout in the pizza world. The dough, with its perfect balance of fluffiness and chew, and the subtly sweet tomato sauce never fail to hit the spot. And let’s be real—any competitor that doesn’t include garlic butter and a pepperoncini in the box is just playing catch-up.
🏡 Delivery Thoughts: Though Papa John’s doesn’t deliver to my area, which is far from rural, this lack of service keeps it a special treat. Still, corporate, you’re leaving money on the table—there’s a white-collar hub in Jackson waiting for those delivery zones to expand!
👍 Verdict: The food and the female manager’s professionalism won me over. No notes other than this: keep being consistent and delicious. I’ll gladly patronize again, even if I have to pick up in person.
🍕🇮🇹🍅🧄🧀🍂
Atmosphere: 4
Food: 5
Service: 4
Chris Henschen
Pictures very easy to get in and out to pick up your pizza. They have three spots just outside the door
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Cory Foster
Great pizza, but they never have paper plates or napkins if you're on the go
Atmosphere: 4
Food: 5
Service: 3
Patrick Wang
Good taste with reliable quality, always a good choice for me if I want some pepperoni pizza, especially for late night snack.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Extra Large New York Style Pizza
Monte Farris
Why do I get a call center in Imfukastan to order a pizza? 25 minutes just to order. Do you really save that much money? Jesus this process sucks
Absolutely terrible service, ordered delivery from grub hub and they made me wait over 2 hours before finally canceling and refunding my order with the reason being “We’re unable to fulfill this order”. Extremely disappointed with the lack of communication.
Service: 1
Feel like I’ve tried to give this location multiple chances. They never substitute sauces when placed through the app (I.e. cheese sticks come with marinara, replace with garlic sauce in order, still receives marinara, no garlic sauce to be found) and if you ask for extra it’s a hit or miss if they actually come in the box or not. The dough constantly always seems to taste old; or stale maybe? Sometimes food also comes cut partially so you’re having to compete the job at home. Totally understandable that it’s a “college town” location but it would be nice to at least receive items I order.
Atmosphere: 3
Food: 1
Service: 4
It was so salty goddamn
Atmosphere: 3
Food: 1
Service: 3
Haven't had their pizza in awhile. It was really good.
Atmosphere: 4
Food: 4
Service: 4
🍕🇮🇹🍅🧄🧀🍂
Review: Papa John's
The visit was a mixed bag, but overall, the pizza and the experience held up!
🔎 The Situation:
A dear friend from afar surprised me with a pizza as a thoughtful gesture during a tough time. However, I couldn’t make it to the store within the allotted pickup window. I completely understand that this policy ensures only fresh, delicious food for customers, though I do hope the unused pie was donated or eaten instead of wasted.
💡 The In-Store Experience:
When I arrived, the proprietor—who I believe owns the shop—was curt and seemed unaware of my order. Thankfully, the manager I had spoken to earlier stepped in to clarify and saved the day. She quickly informed me my fresh pizza was about to go in the oven. Big points to the manager for professionalism and attention to detail!
🍕 The Product:
Papa John's remains a standout in the pizza world. The dough, with its perfect balance of fluffiness and chew, and the subtly sweet tomato sauce never fail to hit the spot. And let’s be real—any competitor that doesn’t include garlic butter and a pepperoncini in the box is just playing catch-up.
🏡 Delivery Thoughts:
Though Papa John’s doesn’t deliver to my area, which is far from rural, this lack of service keeps it a special treat. Still, corporate, you’re leaving money on the table—there’s a white-collar hub in Jackson waiting for those delivery zones to expand!
👍 Verdict:
The food and the female manager’s professionalism won me over. No notes other than this: keep being consistent and delicious. I’ll gladly patronize again, even if I have to pick up in person.
🍕🇮🇹🍅🧄🧀🍂
Atmosphere: 4
Food: 5
Service: 4
Pictures very easy to get in and out to pick up your pizza. They have three spots just outside the door
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Great pizza, but they never have paper plates or napkins if you're on the go
Atmosphere: 4
Food: 5
Service: 3
Good taste with reliable quality, always a good choice for me if I want some pepperoni pizza, especially for late night snack.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Extra Large New York Style Pizza
Why do I get a call center in Imfukastan to order a pizza? 25 minutes just to order. Do you really save that much money? Jesus this process sucks
Take out or delivery. Great pizza and wings
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Knots, Pepperoni Pizza, Buffalo Wings 16, BBQ Wings 24, Papadias
Restaurantji Recommends
Busy as always, but they put out the food! Great job, everyone, for working quickly and communicating with the customers!
Atmosphere: 5
Food: 5
Service: 5
If you don't want to make people pizzas at 10am then don't open at 10
Atmosphere: 1
Service: 1
Good food,garlic knots are delicious ?
Atmosphere: 4
Food: 4
Service: 4
Reliably delicious, accurate, and fast. Kim, the general manager, runs a tight ship. I've never been to a Papa John's better than this location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Medium Five Topping & Specialty Pizza
Brendan is the dude!
Atmosphere: 4
Food: 4
Service: 4
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