This is absolutely the worst Starbucks. I work nearby and come here often and my drink order is almost never right. I get the same thing every single time and it is NEVER made the same. This is a hazelnut shaken espresso and it literally tastes like sweetened milk. Not to mention I door dashed this one so I spent $20 on “coffee” that tastes like nothing. When I do go inside for my orders, the one women that works here is always grumpy and gossips with nearby Kroger employees about how annoying the customers are. I’ve been in this area for about 2 months now and came here well over a dozen times and not once have I had a pleasant experience. If you’re in this area, my best advice is to skip this place and go out of the way to Biggby or a local coffee shop. Or even the Starbucks on the other side of town. It’s worth the hassle. MUCH better service and the drinks are actually made correctly.
Atmosphere: 1
Food: 1
Service: 1
Emily Hickman
The barristas here regularly suck. We've ordered mochas three times, and they forget the espresso every. single. time. Sick of receiving $7.00 chocolate milk, won't be going back anymore.
Atmosphere: 2
Food: 1
Service: 2
Danielle Mata
I ordered my birthday drink today! They ran out of cold brew but my batista definitely made up for it! Crew is always friendly!
Atmosphere: 5
Food: 5
Service: 5
李恩漢
The service was excellent! The drinks are delicious!
Patience Stockwell
Starbucks used to be so happy. Still good sugar-coffee, but the feel is just gone.
Atmosphere: 3
Food: 4
Service: 4
Dana Carter
Gave a 4 only because they didn't have Caramel crunches. I ordered something else.
The Daily Fish
Got there at 7:54 and the only worker walked away than came back at 8:01 and said they were closed.
Atmosphere: 1
Food: 1
Service: 1
Lynn Schmidt
Different coffees and donuts. Yummy.Kid-friendliness: Fun place to take your kids!
Atmosphere: 5
Food: 5
Service: 5
Tina Kuharchek
The blonde who is working today, May 9 at 4:30pm is the rudest barista I've ever had at Starbucks. The other barista was very nice and helpful.
Haley Tanner
whoever is the blonde barista who was working nov. 18 around 1 p.m was probably the rudest person i’ve ever dealt with customer service wise. just because a customer doesn’t know the name for medium does not mean you can look to your coworker, scoff & then proceed to laugh in my face all while being rude & and then proceeding to run down your other coworkers all while i stand there waiting for my coffee. please retrain your baristas on customer service.
Esmerelda showed no sign of urgency. She attempted to take a woman’s order in front of me for 5 minutes, did not make the drink of the woman who was already waiting when I got there, and then called the woman in front of me back to get her to use a different form of payment after I had already placed my order. I ended up leaving and grabbing an energy drink. Wasted 10 mins of my time ?
Megan Stansfield
Hours posted said open until 8pm. Got there around 7:20ish, the employee was cleaning up. I asked if they were open and she rudely replied “I’ve been here since 5am and I’m done.” I understand it’s hard being under staffed, but she was very rude about it.
Sheri Sintic
Was so excited for my pumpkin spice Frappuccino, but they didn't make it right and it tasted awful. Ruined my entire morning.
Becca Raven Gonyer
Ordered on mobile app, wasn’t able to pick up at the time until an hour later. Called them, and was hung up on. Called back, said there’s nothing they can do about it and took my money and suggested I call cooperate. Never again will I use their service as I didn’t pick up the order yet was shown picked up.
Vicki Conley
Victoria is absolutely amazing. I go out of my way just to see her most times. She is willing to go above and beyond for her customers. She has even memorized my order as I get the same thing every time! She deserves a raise y’all!
This is absolutely the worst Starbucks. I work nearby and come here often and my drink order is almost never right. I get the same thing every single time and it is NEVER made the same. This is a hazelnut shaken espresso and it literally tastes like sweetened milk. Not to mention I door dashed this one so I spent $20 on “coffee” that tastes like nothing. When I do go inside for my orders, the one women that works here is always grumpy and gossips with nearby Kroger employees about how annoying the customers are. I’ve been in this area for about 2 months now and came here well over a dozen times and not once have I had a pleasant experience. If you’re in this area, my best advice is to skip this place and go out of the way to Biggby or a local coffee shop. Or even the Starbucks on the other side of town. It’s worth the hassle. MUCH better service and the drinks are actually made correctly.
Atmosphere: 1
Food: 1
Service: 1
The barristas here regularly suck. We've ordered mochas three times, and they forget the espresso every. single. time. Sick of receiving $7.00 chocolate milk, won't be going back anymore.
Atmosphere: 2
Food: 1
Service: 2
I ordered my birthday drink today! They ran out of cold brew but my batista definitely made up for it! Crew is always friendly!
Atmosphere: 5
Food: 5
Service: 5
The service was excellent! The drinks are delicious!
Starbucks used to be so happy. Still good sugar-coffee, but the feel is just gone.
Atmosphere: 3
Food: 4
Service: 4
Gave a 4 only because they didn't have Caramel crunches. I ordered something else.
Got there at 7:54 and the only worker walked away than came back at 8:01 and said they were closed.
Atmosphere: 1
Food: 1
Service: 1
Different coffees and donuts. Yummy.Kid-friendliness: Fun place to take your kids!
Atmosphere: 5
Food: 5
Service: 5
The blonde who is working today, May 9 at 4:30pm is the rudest barista I've ever had at Starbucks. The other barista was very nice and helpful.
whoever is the blonde barista who was working nov. 18 around 1 p.m was probably the rudest person i’ve ever dealt with customer service wise. just because a customer doesn’t know the name for medium does not mean you can look to your coworker, scoff & then proceed to laugh in my face all while being rude & and then proceeding to run down your other coworkers all while i stand there waiting for my coffee. please retrain your baristas on customer service.
Restaurantji Recommends
Esmerelda showed no sign of urgency. She attempted to take a woman’s order in front of me for 5 minutes, did not make the drink of the woman who was already waiting when I got there, and then called the woman in front of me back to get her to use a different form of payment after I had already placed my order. I ended up leaving and grabbing an energy drink. Wasted 10 mins of my time ?
Hours posted said open until 8pm. Got there around 7:20ish, the employee was cleaning up. I asked if they were open and she rudely replied “I’ve been here since 5am and I’m done.” I understand it’s hard being under staffed, but she was very rude about it.
Was so excited for my pumpkin spice Frappuccino, but they didn't make it right and it tasted awful. Ruined my entire morning.
Ordered on mobile app, wasn’t able to pick up at the time until an hour later. Called them, and was hung up on. Called back, said there’s nothing they can do about it and took my money and suggested I call cooperate. Never again will I use their service as I didn’t pick up the order yet was shown picked up.
Victoria is absolutely amazing. I go out of my way just to see her most times. She is willing to go above and beyond for her customers. She has even memorized my order as I get the same thing every time! She deserves a raise y’all!