Chipotle Mexican Grill
4416 E Royalton Rd, Brecksville
(440) 526-4398
Recent Reviews
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Walk in the restraunt is a mess, there’s zero customers there and 5 employees, out of corn salsa, chips, silverware and napkins. Place could use a lot of freshening up on customer service and cleanliness
Atmosphere: 1
Food: 1
Service: 1
Love a good burrito with all the food on the outside not in
Atmosphere: 3
Food: 1
It seems like every time I go into this location they're out of something.
Atmosphere: 3
Food: 2
Service: 3
It’s amazing how this location went from lines outside the door to barely anyone at all. The food is uneditable at this point—the pork is very soggy and filled with fat. Chipotle is usually a decent chain, but it’s worth driving to North Royalton to get instead of this. Or just go to Bubbakoos down the street.
Atmosphere: 1
Food: 1
Service: 1
Is the owner bogarting Tabasco and napkins to save money? Yet I frequent this location. Seems chronically understaffed. I’m sure the owner loves counting extra money from skimping on service.
Place is good just like any other Chipotle just be careful if you Doordash here they could forget something. They have forgotten something in my order 3+ times. Some of the times it was the chips, the drinks(coke bottle) and a entire burrito. I recommend pickup so of they forget anything you could tell them.
Atmosphere: 3
Food: 5
Service: 2
After all these years of being around, I still feel like Chipotle gives decent quality food and a decent amount for a reasonable price. I also like the variety. Hence, I keep going back after many years.
Atmosphere: 3
Food: 4
Service: 4
#1 worker PARK
loves carne asada
Atmosphere: 5
Food: 5
Service: 5
Never again to this location, no cheese, no pepper and onions didn't ask if wanted beans. Awful experience wanted to return expensive little bowl. Sad.
Atmosphere: 1
Food: 2
Service: 1
Whoever made my bowl today should be ashamed of themselves! It is just ridiculous what I got for the price I paid!!
Restaurantji Recommends
We’ve been here a few times. The service here is slow- they had one person doing all the work and the line was to the door, they lied about not having guacamole when you could clearly see that they had it on the to go cart (and were out of a bunch of other things), and the lady running the register had to be reminded to wash her hands when she returned from the bathroom. Will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Staff is always friendly
Atmosphere: 4
Food: 5
Service: 5
i go here once a week on thurdays for lunch. the staff, vibe and food is always on point.
Atmosphere: 5
Food: 5
Service: 5
Gives you the wrong food with online orders.
Atmosphere: 1
Food: 1
Service: 1
No respect to people and food. A guy that serves the food, picked up a bean from a dirty table and throw it back in a bean container! Then he will serve it to someone! Not a place that I will ever come back to!!
Atmosphere: 1
Food: 1
Service: 1
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