Voluntarily closed recently due to a complaint and then inspection by the board of health....Complaint: Patrons and workers observed mice running around during operation.Findings: During the inspection live ants were seen in front of make line on floor. There were sticky traps on the floor with cockroaches and on the shelf behind the oven and a live roach was on the sticky trap behind the slicer. A live roach was seen crawling down the side of the proofer. Mice droppings were seen under the hand sink storage area. No live mice were seen at time of inspection.Many areas under equipment has dust, dirt, and food debris. This includes behind the oven, slicer, under the front make line, under all shelving units in dry storage, under prep areas, and sinks.The front areas with equipment have a gap at bottom where they meet the wall. Cabinet under hand sink has gap at back which can allow mice to crawl up and over. Pop crates under dry storage racks should be removed to allow for easy cleaning. Pop station is difficult to reach drain for proper cleaning.Bugs Bee Gone is the pest control company and was out on 3-5, 3-26 mice activity treatment done, and 4-2 ant treatment done.Facility is located next to a Bellstores which is being remodeled. Workers have not seen any pest activity in their areas but gaps were noted at the front and back door.Manager has voluntarily closed and will throw away exposed bread and put away make table food into the cooler. The facility will need to due a thorough cleaning prior to opening again. Treatment from licensed pest control operator must be done as soon as possible after cleaning and pest issue must be resolved entirely with confirmation from pest company.
Zac Justus
They seemed more concerned with making mobile orders then serving the line of customers....recurring theme when I'm here.
Atmosphere: 5
Food: 4
Service: 3
Vertrence Terrell
I hadn't been in a while so I thought I would try a wrap. This particular Subway is attached to a gas station that is having some construction done on the exterior. I ordered the Philly wrap with pepper jack cheese, onion, lettuce and spinach with Southwest sauce. It cost 12.00 and off I went to work. I ate the wrap and about 2 hours later I got very blotted and uncomfortable. I went to the bathroom and it was not pretty for the rest of the night and early morning. Feeling week I went to work and called Subway to let them know about what happened and basically the manager did not care. He did not ask any questions just stated it takes 3 people to complain before they do anything. He was very dismissive and unprofessional. I call to tell you about me getting sick from from so called fresh food and you belittle me with your condescending attitude. It is safe to say that I will not be going there again and will let everyone know the reason.
Atmosphere: 5
Food: 1
Service: 5
Amber Bennett
I will never give this subway any of my business. How are you going to fire someone for calling off because their Grandma passed away…. Horrible management and you all should be ashamed of yourself….
Atmosphere: 1
Food: 1
Service: 1
Todd Berkowitz
Bread was hard and
Atmosphere: 5
Food: 2
Service: 5
Zulu
It's a Subway. The food is exactly as it should be. I've never been surprised by the food I received here, neither in a good way or a bad way.
Atmosphere: 5
Food: 5
Service: 5
Liz M
Food very fresh. Staff extremely polite & friendly. Cleanliness 10 of 10.
Atmosphere: 5
Food: 5
Service: 5
Ben Stout
Not many choices cute town though!
Zachary Smith
The two employees present when I stopped by were very patient with my stupid requests and even offered a few other suggestions to get my order cheaper. The food was good, they were fast, and friendly.
DEBORAH FETTY
One of the best subs my husband & I have ever ate! Everything was soooo fresh, we got the Turkey & Ham sub with delicious fresh veggies.On Fathers Day! We were out of town watching our grands in a Baseball Tournament & got hungry. Thank you for your wonderful customer service! We would recommend this location to All!
Only one employee and it was busy as all get out. Guy had a major attitude.
janicetQ7650WU
I was delighted to stop in to your Brewster Subway on my way through town. It was very clean and the young man that waited on me was polite and friendly. Another young man was there that was wiping of off counters. So many Subways are not clean and the workers just lack customer service. Thanks for the good job you are doing. Janice T Canal Fulton, OH
Julianne Hicks
Slowwww service!!!! Get better help
Barb Miller
Terrible management, poor quality service. Very disappointed.
Voluntarily closed recently due to a complaint and then inspection by the board of health....Complaint: Patrons and workers observed mice running around during operation.Findings: During the inspection live ants were seen in front of make line on floor. There were sticky traps on the floor with cockroaches and on the shelf behind the oven and a live roach was on the sticky trap behind the slicer. A live roach was seen crawling down the side of the proofer. Mice droppings were seen under the hand sink storage area. No live mice were seen at time of inspection.Many areas under equipment has dust, dirt, and food debris. This includes behind the oven, slicer, under the front make line, under all shelving units in dry storage, under prep areas, and sinks.The front areas with equipment have a gap at bottom where they meet the wall. Cabinet under hand sink has gap at back which can allow mice to crawl up and over. Pop crates under dry storage racks should be removed to allow for easy cleaning. Pop station is difficult to reach drain for proper cleaning.Bugs Bee Gone is the pest control company and was out on 3-5, 3-26 mice activity treatment done, and 4-2 ant treatment done.Facility is located next to a Bellstores which is being remodeled. Workers have not seen any pest activity in their areas but gaps were noted at the front and back door.Manager has voluntarily closed and will throw away exposed bread and put away make table food into the cooler. The facility will need to due a thorough cleaning prior to opening again. Treatment from licensed pest control operator must be done as soon as possible after cleaning and pest issue must be resolved entirely with confirmation from pest company.
They seemed more concerned with making mobile orders then serving the line of customers....recurring theme when I'm here.
Atmosphere: 5
Food: 4
Service: 3
I hadn't been in a while so I thought I would try a wrap. This particular Subway is attached to a gas station that is having some construction done on the exterior. I ordered the Philly wrap with pepper jack cheese, onion, lettuce and spinach with Southwest sauce. It cost 12.00 and off I went to work. I ate the wrap and about 2 hours later I got very blotted and uncomfortable. I went to the bathroom and it was not pretty for the rest of the night and early morning. Feeling week I went to work and called Subway to let them know about what happened and basically the manager did not care. He did not ask any questions just stated it takes 3 people to complain before they do anything. He was very dismissive and unprofessional. I call to tell you about me getting sick from from so called fresh food and you belittle me with your condescending attitude. It is safe to say that I will not be going there again and will let everyone know the reason.
Atmosphere: 5
Food: 1
Service: 5
I will never give this subway any of my business. How are you going to fire someone for calling off because their Grandma passed away…. Horrible management and you all should be ashamed of yourself….
Atmosphere: 1
Food: 1
Service: 1
Bread was hard and
Atmosphere: 5
Food: 2
Service: 5
It's a Subway. The food is exactly as it should be. I've never been surprised by the food I received here, neither in a good way or a bad way.
Atmosphere: 5
Food: 5
Service: 5
Food very fresh. Staff extremely polite & friendly. Cleanliness 10 of 10.
Atmosphere: 5
Food: 5
Service: 5
Not many choices cute town though!
The two employees present when I stopped by were very patient with my stupid requests and even offered a few other suggestions to get my order cheaper. The food was good, they were fast, and friendly.
One of the best subs my husband & I have ever ate! Everything was soooo fresh, we got the Turkey & Ham sub with delicious fresh veggies.On Fathers Day! We were out of town watching our grands in a Baseball Tournament & got hungry. Thank you for your wonderful customer service! We would recommend this location to All!
Restaurantji Recommends
Only one employee and it was busy as all get out. Guy had a major attitude.
I was delighted to stop in to your Brewster Subway on my way through town. It was very clean and the young man that waited on me was polite and friendly. Another young man was there that was wiping of off counters. So many Subways are not clean and the workers just lack customer service. Thanks for the good job you are doing. Janice T Canal Fulton, OH
Slowwww service!!!! Get better help
Terrible management, poor quality service. Very disappointed.
Awful experience. Terrible customer service.