Bob Evans
16500 Snow Rd, Brook Park
(216) 267-3034
Recent Reviews
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Sat at the table for 30 minutes and nobody helped us. Didn’t see a waitress the entire time. Ended leaving before they even took our order. Would not recommend.
Vegetarian options: Absolutely nothing…
Atmosphere: 1
Food: 1
Service: 1
Food was kinda trash. They weren’t really prepared for the Sunday breakfast rush and it was very evident. Thumbs down.
Atmosphere: 3
Food: 1
Service: 3
Long wait to get seated. Tables available but apparently not enough servers to go around
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Biscuits and Gravy
Terrible service, took over 20 minutes to get our food even though the restaurant was empty and the food is not as good as it used to be.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Biscuits and Gravy
Asked fro silver ware finally had to get it myself, Asked where my dinner was 20 minutes after my wife received her dinner, waitress said she forgot to put the order in,same waitress we asked for silver ware and refills we never received,this place is a joke. Manager walks around giving orders but doesn't do anything?
Atmosphere: 1
Food: 5
Service: 1
Take out order placed in store. Took over 45 minutes to get the completed order and it was wrong and ice cold! Asked for caramelized onions with breakfast potatoes and they literally put chunks of raw onion in it. Eggs were barely cooked and all of the food was cold. Pancakes were cold but edible. Bob Evans y’all need to do better! You are paying cooks that don’t give a shit about the people they serve. When people are spending $30-40 on food they expect to get what they asked for and for it to be hot. Only there for a pay check. Service across the nation has declined and it shows everyday in everything, everywhere.
Food: 1
It took 10 min for someone to greet us, we almost walked out. The waitress was friendly but bad management
Atmosphere: 1
Food: 3
Service: 1
It was absolutely the worst dining experience I've ever had. Waited over an hour for my food. This happens to be the most pathetic excuse for a meal I've ever had. Shame on this establishment.
Atmosphere: 1
Food: 1
Service: 1
Not a $15 dinner. I ordered buttermilk tenders with mashed potatoes and green beans and this is what came. The gravy was all spilled in the bottom and the chicken was burnt and gross. And the green beans were missing? Super disappointed in this. Luckily it made me lose my appetite, so I didn't mind missing dinner.
Food: 1
Most of the food was barely warm but the sausage gravy was boiling hot. Friend got wrong food. Pie was old. I get the server was older but just poor service.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
It takes a lot to go wrong to get me to publicly give 1 stars across the board. We walked in, and were looked at by at least 4 individuals, no one said hi, we will be with you shortly, notta for almost 10 minutes. And there was no one ahead of us or behind us. When the hostess finally made her way over she was talking to someone on her ear bud and seemed annoyed we were bothering her. We sat down, the waitress was nice enough, just slow. Once I ordered my water I never got a refill. We ordered blue ribbon bacon. It was literally in bacon bits instead of strips of bacon. At last minute they threw one actual burnt strip on top of the pieces. It had sat in the window so long that the syrup had baked to the plate making it inedible. The kitchen staff was fighting, we could here them out in the dining room. Our food came out, I took 3 bites around the brown Avocado on top of the omelette. My husband asked for his potatoes to be the cubed, as the waitress asked his preference, but he got shredded. I had rye toast with mine, never got it. Then the wait staff were fighting the kitchen staff. I couldn't get out of there fast enough. We used to come here all the time years ago before we moved. This is a shame what it has become.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed in this location. The servers are not friendly. You can hear them talking about their tables from behind the bar and the food is almost inedible. We always go when there's almost no one in the store and it still takes us over 90 minutes start to finish. Wont be returning after our last experience. We will be going to the bagley location going forward.
Atmosphere: 1
Food: 1
Service: 1
Waited 5 minutes to be greeted by a host, then 10 minutes at a table and no one even stopped by to acknowledge that we were there. Second time I've left this location because of poor service. The West 130th location is close and we've never had issues there. I recommend choosing that location if you're in the Brook Park area.
Everyone's moving like they're on fentanyl. Food sucked, even for Bob Evans....I think it's time for Bob Evans and I to part ways. To many good family restaurants. It was just convenient and we swung in.
Atmosphere: 1
Food: 1
Service: 1
Half food not in bag. Manager rude didn't want to help straighten out. Baccon not fully cooked either
Atmosphere: 1
Food: 1
Service: 1
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