Dunkin'
15800 Snow Rd, Brook Park
(216) 898-5885
Recent Reviews
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What help,s your thinking
a) I,m not near no words
b) antibacterial
c) tomorrow you can forget or remember the word,s I told you
d) tomorrow you can
Answer
Atmosphere: 4
Service: 4
Good Coffee and Donuts
Atmosphere: 5
Food: 5
Service: 5
Got my mother s frozen vanilla coffee. Over the speaker the girl says nasty iced it frozen. I apologized if I said wrong got to window she was brief and kinda snotty I won't be going back.
Atmosphere: 5
Food: 5
Service: 2
Give me a week notice that their point policy was changing and then deleted over 17,000 points from my account. Wont respond to any messages! I am not happy with this company at all.
Atmosphere: 1
Food: 1
Service: 1
This has to be the slowest Dunkin in Ohio.
Atmosphere: 1
Service: 1
Order was wrong. Had to wait literally over 20 mins for it to be fixed because they messed someone else’s order up too. And since when do we grab phones when we use apple pay??
Food: 3
Service: 1
Douche
I was waiting for this location to come up! Terrible service! I wouldn't refer anyone here! Work attire on some of the cashiers are dirty! The attitudes match! Getting off work stopping in for a nice hot cup of coffee! No one wants to work! They're on phone as if i want all those gems off your phone transferred to my cup! Drive thru service is just as bad! It's close to work, but i hate it! I'd rather go the distance somewhere else! I'm spending my money and i refuse to get the bare minimum! You have to just about get a cashiers attention to serve you! That's terrible! I hope their regional sees this not management! This location sucks!
Atmosphere: 1
Service: 1
The staff is always friendly even at 5:20am! I appreciate that!
Food: 5
Service: 5
destiny is such a sweetheart and jakob makes the best sandwiches... my favorite dunkin' donuts by far!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was there this morning and Every time I order a sandwich is always cold in the middle I would like for once receive a hot sandwich
I was excited about their new remodel. Since it's been done the service has become extremely slow and definitely the staff is not friendly anymore and a drive-thru window has become super slow unfortunately I am at dunkin' donut fan I just have to go do another location
Atmosphere: 2
Food: 4
Service: 2
Fast food and friendly staff. Very good service.
Atmosphere: 5
Food: 5
Service: 5
Coffee, donuts, and food is simply amazing!
Atmosphere: 5
Food: 4
Service: 5
Oh my lord dont get me started on this dunkin!!! I was accused of stealing $2 hashbrowns because they didn’t put them in my bag. Why would I steal $2 worth after buying dunkin for my entire family?? I didn’t get them in the bag and he said “I don’t know what you did with them” When he never put them in there in the first place. Every worker wouldnt tell me their names or anything. I am so nice to people who work in places like this, I’m so understanding, but me and my family didnt deserve what they put us through. I’ve never asked to speak to someone’s manager before until this happened due to how badly I was treated. I went to this dunkin everyday before this happened. Now I tell every person I know to avoid this dunkin. They refused to tell me their names
Some girl and some guy, refused to let me speak to the manager, refused to tell me their names, and accused me of stealing when they just cant do their job?! Stay away from this dunkin for the best!!! the one in fairview is pretty good, same with berea, this dunkin and ridge are the only ones ive ever had problems with.
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