McDonald's

14841 Snow Rd, Brook Park
(216) 676-4840

Recent Reviews

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Joe Patte

Not a bad mcdonalds

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: French Fries, Big Mac

Joseph Wallace

Employees seemed friendly and attentive. I don't think people realize though that the value meals cost around $13-15 dollars nowadays. I only make a little more than that an hour at work. So, I have to work almost one hour at work to be able to afford a meal and I can't get hot French fries. That's just crazy to me and depressing.

Atmosphere: 2

Food: 1

Service: 3

Rhonda Torres

Worst experience at Mc Donald's ever. Left without the lunches ordered for 2 autistic children. Staff is a joke at this location.

Atmosphere: 1

Food: 1

Service: 1

Dee Bees

Coffee was Luke warm.

Bob Laudermilk

Moved me and my family with the kid in the car seat over from the drive thru to slot #3. After 10 mins of waiting I go inside to get my food. Have to wait several minutes and ask louder and louder for assistance. Then they had to remake my whole order. Manager says "they just got here at 10" my order was placed at like 10:10. Get home and they didn't even give me my full order. Haven't been back since.

Atmosphere: 1

Food: 2

Service: 1

Tess Alexander

Those sandwiches at this McDonald's are not as hot as they supposed to be they need to turn up the grill it needs to be up high enough to have those sandwiches supposed to be very hot and I do not I'll give this place of five

Food: 1

Service: 3

ahmad abdelhamid

Worst blood liable franchise in history

Joy Madelyn

Ordered 2 Fish for $6 and 2 Cheeseburgers. Wow have the fish shrunk in size and the out sides where over cooked. The cheese burgers had no mustard or onions on them, they just don't taste the same. Very disappointed in the nasty dinner. Haven't been there in several years and pretty sure will be several years before I go back. Wish Burger King would come back to Snow Road

D C.

Normally I never have had an issue with this McDonalds in Brook Park, Snow Rd. I mainly get an iced coffee when I’m on my way in the morning. Easy order.. you would think. This guy who was obviously a new employee completely lost his marbles over me returning my iced coffee because he completely made it the worst coffee ever. Visibly could tell there was not enough creamer, it was almost black, and not enough sugar to tell there was any sugar at all. I didn’t even expect a new coffee, I just asked for more creamer and sugar but they said they could only give me the packets which if anyone knows anything about iced coffee drinks, you have to have the liquid sugar.. the packets do not blend well and completely take away the flavor, everything. So, I said I just wanted a new iced coffee, which was 100% something that shouldn’t have been an issue. The dude was angry angry mess! And he should’ve been fired on the spot. So, he makes a new iced coffee and that was that.. however, as I’m driving away I had to wipe the cup down because some leaked out of the lid.. looking at the bottom there were coffee grounds loaded on the bottom. He needs fired! This dude intentionally got me back for making him give me another coffee!? Seriously.. a two dollar coffee, that is probably the most simple item to make in that place! I am taking my photos and when I go back that way.. I’m getting another coffee, free.. no one deserves this kind of treatment.

Atmosphere: 1

Tim Wilson

No greeting.. food was just thrown together, sloppy.. was handed food without a have a nice day ect was no emotion nor care to be there lol ridiculous.. I mean it's "fastfood" but I'm spending money on it and if you consider yourself a "cook" yet can't build a simple basic sandwich, which all the ingredients are pretty much precooked to begin with so no actual cooking is involved.. you're basically more of an assembly line worker and somehow fail to do even that it's either time to find new work or time to fire your management and or trainers because definitely wouldn't last 1 shift in a real burger restaurant where you actually need to cook to temperature and present a properly constructed and appetizing looking meal.. DO BETTER

Atmosphere: 1

Food: 1

Service: 1

Magnolia Violet

All of a sudden the hotcakes have become disgusting. They’re hard and dry, I think they must be serving up yesterday’s.

Food: 1

Service: 4

julio ib

Large fry half filled. Pretty sad ..I could have got a way better meal elsewhere..

Mike Merold

Normally good visits but lately seems like people can't pay attention to details especially in morning...yesterday gave wrong food for my order and today didn't give anything to drink my iced coffee with.

Sage Hoss

Found a hair in the fries…

Atmosphere: 1

Food: 1

Service: 1

Scott Jackson

PUT A GIRL ON

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