Subway
15007 Snow Rd, Brook Park
(216) 433-0044
Recent Reviews
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I felt very unsafe at your store. Shouldn't nobody be allowed to work there that brings their personal life into the store. It's a time of business not a dating app. You need to think about your other employees. It's not a place for employees to flirt with customers that have wives. You need to make sure your employees are safe. I observed a white lady and a Black man having confrontation. And I won't be returning to this location at all.
Recently came here for dinner. As usual, sub was great, fresh and tasted great! Staff members were helpful and welcoming. Place was very clean and welcoming. A few seating places and a nice sized parking lot as well.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately the worst I’ve ordered from. The app crashed and placed my order. I called to cancel they said use the app. App says call the store, and customer care says call the store.
4 calls to get a manager who canceled it.
They need to pay their people more and maybe they’d have a decent business.
A piss poor excuse that discredits the franchise.
Atmosphere: 1
Food: 1
Service: 1
I don’t do reviews but I got a foot long tuna sandwich had a coupon n I ask can she put little more cheese she said no cus I had a coupon then as I looked closely at my sandwich it wasn’t even enough tuna on the sandwich to even spade on there I also had another sandwich I think she was been funny n put lil bite of cheese on there n lots of miracle whip and sweet onion sauce but little does she know that’s how My Son likes a lot of miracles whip n Sweet onion sauce on his sandwich but she didn’t even ask if I wanted a lot tho poor service I will not be back there !!!!!!!!!!!!!!!!!!! If you don’t want to do coupons at your store then don’t ?
Joann was very rude when i was placing my order. I come here all the time.
Atmosphere: 5
Food: 5
Service: 1
I rarely ever post anything and/or read reviews but my lord I HAD to post something about it. I tried the churro on snow road in brook park Ohio and it was sooooo bad!! Legit terrible; it tastes sooo much like freezer burn and old dough, the cinnamon and sugar could not even touch it trying to cover up the taste. Myself and my brother literally gagged and almost threw up it was that bad, I’m surprised my dog ate it, but they eat their own poop so it probably taste like that. What a terrible experience and will never buy one from them again, I would recommend NEVER BUY FROM THEM!
Atmosphere: 1
Food: 1
Service: 1
Food is fresh here. Great customer service! Thanks guys!
Atmosphere: 3
Food: 5
Service: 5
I've always had a good experience here. The staff has always been friendly.
Atmosphere: 5
Food: 5
Service: 5
We stop at the Snow and Smith location. Great service. They know how to make a good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Black Forest Ham
Fresh, clean , and good customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Restaurantji Recommends
Lady didn’t have a hair net with black hair and when I got home and fed my kids there was a long black hair in it so not go here
Atmosphere: 1
Food: 1
Service: 1
AVOID SUBWAY AND ESPECIALLY THIS LOCATION! I suffered food poisoning tonight after I got home and was in the restroom for most of the night and had to take medicine to get better. This is the second time I ate here and I thought after the first time that it was just a fluke. I guess not! My wife was fine. She is not sick at all. Me- this was the second time I got sick after eating here and two times is ENOUGH!
Atmosphere: 1
Food: 1
Service: 2
Employee all had bad attitudes except for a girl named amber the others we rude and disrespectful. A girl named deadra was making my sandwich went and touched the registers computer then went back to making my sandwich with out changing gloves. A girl named joann was being very rude because im allergic to alot of seasoning and asked a few questions. I used to come get sandwiches alot but this is not the first time i habe gotten horrible service here and i just will not be back.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cookies
Food is always ok. Service has been good.
Parking: They need more spaces if not available.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Coca
I was just there to get a Philly Sandwitch at 6:30. The 2 ladies working tonight are 2 of the nicest employees I have seen in a long time. I love this subway because of them and won't go to any other one
Atmosphere: 5
Food: 5
Service: 5
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