I was so disappointed when I stopped by the Center Rd Burger King In Brunswick & tried to order some food. I was using my Burger King app but it was having trouble loading my code & the female drive thru attendant told me to order or drive around. Granted it was around 8:30 on Thursday 3/27 & nobody behind me. I told her I'm trying to figure this app out & she said move since its on a timer. She was not nice. I drove back around after stopping & my app said to get you free fry with $1 purchase but again no code. I pulled up to the drive thru hoping someone could help me & I was told I was causing problems by a male employee who said we know you must be ignorant. I was absolutely floored that some young man representing your business would ever disrespect a customer like that & that he would not be fired on the spot. As a business owner in the sales industry I know how important customers are & how fast you can lose them. I left upset & without placing a order for myself & my family. Hopefully you resolve these issues with your employees soon before you loose more customers like me.
Service: 1
Eric Emerick
Went through the drive through and ordered 2 whopper jr's with cheese and no mayonnaise and 2 whopper jr's with cheese extra pickles and extra mayonnaise. Received 4 whopper jr's with no cheese, no mayonnaise and no pickles. Went inside and told them, they said repeat my order which I did. Gave me the food at the counter and got home and it was still incorrect. Called the following morning talked to a manager and she said there was nothing to do, plus the receipt was so faded that you couldn't read it to do the the survey. I told the manager that and she said that she didn't believe me, if I didn't live an hour away I would go back up there and prove that she was wrong. Going to call corporate tomorrow morning. Worst BK I have been to in my whole life and I am a regular of the King!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper Jr Sandwich
Leah Dorrer
Black hair all in my food. My chicken fries and fries
Atmosphere: 1
Food: 1
Service: 1
jon bailey
8 pm on a monday evening, n they have the doors locked to enter the lobby. whats effing bs is this
Diane McIntosh
I just came through the drive-through and ordered a kids meal with a cheeseburger and a Diet Coke. There was no cheese on the burger and the Coke was a regular. I went back through the window and the girl said that I couldn’t get what I wanted because I already drank out of the regular Coke well, if I didn’t take a sip of it, I wouldn’t have known that it wasn’t diet and if I didn’t take a bite of the cheeseburger, I would’ve known there wasn’t any cheese on it. She said I had to come in and pay for another meal. That’s the way the boss tells them to do it she said so this sucks I bought myself dinner and now I have no dinner you suck!!!! . I’ll never come back !!!!
Atmosphere: 1
Food: 1
Service: 1
[E]
They got my order wrong after I repeated it 3 times... Yes, 3 times. God help us.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Hamburger
Sarah Weaver
This place does bags of ice for only 1.19..
Grace Buckbee
They always get things wrong. Always. And the service can be super slow. You can make eye contact with every person who works there and no one will help you. The last time we were here my boyfriend stood at the counter for five minutes waiting to pick up a mobile order that he could see was finished. And every single time he eats here he gets a stomach ache. Needless to say we are going on a Burger King hiatus.
Atmosphere: 3
Food: 2
Service: 1
Andrew Jamieson
Best Cleanest Burger King I have ever gone to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Hudson Warren
No beef of any kind, and the man on the speaker was quite rude about it. Really?
Husband went through drive thru they messed up his order and when he said something about it they argued with him telling him that's what he ordered! He demanded his money back!!!!
Atmosphere: 1
Food: 4
Service: 1
Anthony Jacobsen (DRAGONFLY DANGUR)
First time to a BK in a decade, and I wont be back. A teammember felt within his rights to be unprofessional and disrespectful- then further lie and misrepresent himself as a manager to evade due feedback. The regional customer service line available on google is defunct at this time.
Food: 4
Service: 1
A. Danielle
Door dash ordered 10/25 evening. Food arrived almost instantly, custom requests met, all sauces and napkins included. Hot and fresh. A++ Great team at Brunswick Center Rd BK! YOU RULE ?
Atmosphere: 5
Food: 5
Service: 5
Anthony “DRAGONFLY” Jacobsen
First time to a BK in a decade, and I wont be back. A teammember felt within his rights to be unprofessional and disrespectful- then further lie and misrepresent himself as a manager to evade due feedback. The regional customer service line available on google is defunct at this time.
I was so disappointed when I stopped by the Center Rd Burger King In Brunswick & tried to order some food. I was using my Burger King app but it was having trouble loading my code & the female drive thru attendant told me to order or drive around. Granted it was around 8:30 on Thursday 3/27 & nobody behind me. I told her I'm trying to figure this app out & she said move since its on a timer. She was not nice. I drove back around after stopping & my app said to get you free fry with $1 purchase but again no code. I pulled up to the drive thru hoping someone could help me & I was told I was causing problems by a male employee who said we know you must be ignorant. I was absolutely floored that some young man representing your business would ever disrespect a customer like that & that he would not be fired on the spot. As a business owner in the sales industry I know how important customers are & how fast you can lose them. I left upset & without placing a order for myself & my family.
Hopefully you resolve these issues with your employees soon before you loose more customers like me.
Service: 1
Went through the drive through and ordered 2 whopper jr's with cheese and no mayonnaise and 2 whopper jr's with cheese extra pickles and extra mayonnaise. Received 4 whopper jr's with no cheese, no mayonnaise and no pickles. Went inside and told them, they said repeat my order which I did. Gave me the food at the counter and got home and it was still incorrect. Called the following morning talked to a manager and she said there was nothing to do, plus the receipt was so faded that you couldn't read it to do the the survey. I told the manager that and she said that she didn't believe me, if I didn't live an hour away I would go back up there and prove that she was wrong. Going to call corporate tomorrow morning. Worst BK I have been to in my whole life and I am a regular of the King!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper Jr Sandwich
Black hair all in my food. My chicken fries and fries
Atmosphere: 1
Food: 1
Service: 1
8 pm on a monday evening, n they have the doors locked to enter the lobby. whats effing bs is this
I just came through the drive-through and ordered a kids meal with a cheeseburger and a Diet Coke. There was no cheese on the burger and the Coke was a regular. I went back through the window and the girl said that I couldn’t get what I wanted because I already drank out of the regular Coke well, if I didn’t take a sip of it, I wouldn’t have known that it wasn’t diet and if I didn’t take a bite of the cheeseburger, I would’ve known there wasn’t any cheese on it. She said I had to come in and pay for another meal. That’s the way the boss tells them to do it she said so this sucks I bought myself dinner and now I have no dinner you suck!!!! . I’ll never come back !!!!
Atmosphere: 1
Food: 1
Service: 1
They got my order wrong after I repeated it 3 times... Yes, 3 times. God help us.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Hamburger
This place does bags of ice for only 1.19..
They always get things wrong. Always. And the service can be super slow. You can make eye contact with every person who works there and no one will help you. The last time we were here my boyfriend stood at the counter for five minutes waiting to pick up a mobile order that he could see was finished. And every single time he eats here he gets a stomach ache. Needless to say we are going on a Burger King hiatus.
Atmosphere: 3
Food: 2
Service: 1
Best Cleanest Burger King I have ever gone to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
No beef of any kind, and the man on the speaker was quite rude about it. Really?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Husband went through drive thru they messed up his order and when he said something about it they argued with him telling him that's what he ordered! He demanded his money back!!!!
Atmosphere: 1
Food: 4
Service: 1
First time to a BK in a decade, and I wont be back. A teammember felt within his rights to be unprofessional and disrespectful- then further lie and misrepresent himself as a manager to evade due feedback. The regional customer service line available on google is defunct at this time.
Food: 4
Service: 1
Door dash ordered 10/25 evening. Food arrived almost instantly, custom requests met, all sauces and napkins included. Hot and fresh. A++ Great team at Brunswick Center Rd BK! YOU RULE ?
Atmosphere: 5
Food: 5
Service: 5
First time to a BK in a decade, and I wont be back. A teammember felt within his rights to be unprofessional and disrespectful- then further lie and misrepresent himself as a manager to evade due feedback. The regional customer service line available on google is defunct at this time.
Food: 4
Service: 1
Love Burger King ?
Atmosphere: 5
Food: 5
Service: 5
Loading...