Ordered off the app. Was never told that Uber was going to be picking up the order until after I placed the order. Uber took over an hour, never got my food. Cancelled. Very disappointed.
Food: 1
Service: 1
Anthony Scheimann
The next time I have a taste for a lettuce wrap i might be back. Hardly any meat all lettuce in my Italian wrap. Worst experience ever.
Food: 1
Service: 3
Jessica k
I love a relaxed jjs
Atmosphere: 5
Food: 5
Service: 5
James Russell III
Stopped in to try the pickle sandwich. Colton took our order and had Excellent customer service skills. Very refreshing. The sandwich and Colton five stars! Lastly keep the pickle sandwich a regular menu item!
Atmosphere: 5
Food: 5
Service: 5
Therese Krall
I ordered a BLT on wheat. The bacon was not cooked and bread was frozen. I called in and the person on the phone says we don’t warm our sandwiches and the bacon is pre- made we just dump it in the container. So if you want a frozen BLT I suggest you try that location! $25.00 for a cold sandwich! Geez! Thanks! Waste of money!
Food: 1
Service: 1
Hank Grossman
The wife and I did a pick up order with two Italians. They are actually very good service was perfect thank you how do you recommend eating here?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Victor Santana Jr.
This Jimmy John's location in Brunswick, Ohio is a good one! Staff here is very nice, restaurant is clean, and they are quick to make your sub! We have never had a issue with this location overall.
Atmosphere: 5
Food: 5
Service: 5
Lucas skruck
The food I order for my family was an absolute joke. This was supposed to be the new sandwich the BBQ Ranch Chicken Crunch. It had frozen chicken on the sandwich. The bread was so hard we couldn't eat it. Wouldn't recommend this location to anyone. I have eaten Jimmy Johns many times in the past. Never had an issue. Also managment could careless.
Food: 1
Service: 3
Debbie Halupnik
Love going into grab sandwiches and the girl taking orders won't stop yawningMaybe get some sleep or find a more exciting job then standing there yawning over and over as I'm
I mistakenly made my sandwich platter order for the wrong day and was in a panic when I went to pick it up and realized that. They instantly said no problem just give us a few mins, and made it right then and there for me. Thank you for showing that great customer service and kindness still exists!!
James Naso
Jimmy Johns in Brunswick is the best store I’ve been in and I go to many locations the crew in Brunswick is amazing always a well prepared sandwichJim Naso
Retro Taco
Fast and fresh! Staff is always really friendly!
Terry Keith
I have placed ordered with this Jimmy John's many times. The last two times I've ordered from them the order has been missing something. Last time it was; they didn't cut my sandwich in half, no napkins, and no mayo packets. Today's order was simple, sandwich, chips, napkins, mayo packets. It arrived and once again, no napkins, no mayo packets. Might not seem like a lot, but when anyone spends money they should get what was asked for. That's all. Does anyone check what's going out the door that was orderedvs what was in the bag?I called and spoke woth one of the managers. A nice young lady. I explained what I was missing and said they'd send the napkins and mayo packets up to me. Another package arrived and there were about 30 napkins and 30 mayo packets shoved in a bag. Really? It wasn't for 15 people. Just one. It really isn't hard to read what is ordered, is it? It's not. I don't want them to be freaky fast. I'd just like them to be freaking right. I'll have to order next time from someone else.
Cassandra
Amazing customer service and very fresh Love the fresh bread and great, quick subs! I wasn't paying attention and ordered the wrong subs... without hesitation the staff replaced my subs with what I wanted and they were SO NICE about it even though I was heck of embarrassed. Good food, good people!
The bread on my sub tasted dry.
Ordered off the app. Was never told that Uber was going to be picking up the order until after I placed the order. Uber took over an hour, never got my food. Cancelled. Very disappointed.
Food: 1
Service: 1
The next time I have a taste for a lettuce wrap i might be back. Hardly any meat all lettuce in my Italian wrap.
Worst experience ever.
Food: 1
Service: 3
I love a relaxed jjs
Atmosphere: 5
Food: 5
Service: 5
Stopped in to try the pickle sandwich. Colton took our order and had Excellent customer service skills. Very refreshing. The sandwich and Colton five stars! Lastly keep the pickle sandwich a regular menu item!
Atmosphere: 5
Food: 5
Service: 5
I ordered a BLT on wheat. The bacon was not cooked and bread was frozen. I called in and the person on the phone says we don’t warm our sandwiches and the bacon is pre- made we just dump it in the container. So if you want a frozen BLT I suggest you try that location! $25.00 for a cold sandwich! Geez! Thanks! Waste of money!
Food: 1
Service: 1
The wife and I did a pick up order with two Italians. They are actually very good service was perfect thank you how do you recommend eating here?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This Jimmy John's location in Brunswick, Ohio is a good one! Staff here is very nice, restaurant is clean, and they are quick to make your sub! We have never had a issue with this location overall.
Atmosphere: 5
Food: 5
Service: 5
The food I order for my family was an absolute joke. This was supposed to be the new sandwich the BBQ Ranch Chicken Crunch. It had frozen chicken on the sandwich. The bread was so hard we couldn't eat it. Wouldn't recommend this location to anyone. I have eaten Jimmy Johns many times in the past. Never had an issue. Also managment could careless.
Food: 1
Service: 3
Love going into grab sandwiches and the girl taking orders won't stop yawningMaybe get some sleep or find a more exciting job then standing there yawning over and over as I'm
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I mistakenly made my sandwich platter order for the wrong day and was in a panic when I went to pick it up and realized that. They instantly said no problem just give us a few mins, and made it right then and there for me. Thank you for showing that great customer service and kindness still exists!!
Jimmy Johns in Brunswick is the best store I’ve been in and I go to many locations the crew in Brunswick is amazing always a well prepared sandwichJim Naso
Fast and fresh! Staff is always really friendly!
I have placed ordered with this Jimmy John's many times. The last two times I've ordered from them the order has been missing something. Last time it was; they didn't cut my sandwich in half, no napkins, and no mayo packets. Today's order was simple, sandwich, chips, napkins, mayo packets. It arrived and once again, no napkins, no mayo packets. Might not seem like a lot, but when anyone spends money they should get what was asked for. That's all. Does anyone check what's going out the door that was orderedvs what was in the bag?I called and spoke woth one of the managers. A nice young lady. I explained what I was missing and said they'd send the napkins and mayo packets up to me. Another package arrived and there were about 30 napkins and 30 mayo packets shoved in a bag. Really? It wasn't for 15 people. Just one. It really isn't hard to read what is ordered, is it? It's not. I don't want them to be freaky fast. I'd just like them to be freaking right. I'll have to order next time from someone else.
Amazing customer service and very fresh Love the fresh bread and great, quick subs! I wasn't paying attention and ordered the wrong subs... without hesitation the staff replaced my subs with what I wanted and they were SO NICE about it even though I was heck of embarrassed. Good food, good people!
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