This location is being ran by negligent managers. After being injured on a sopping wet floor at 7o clock at night (so not at closing) I alerted them someone could get hurt- the female manager laughed in my face refused to tell me her name and told her co worker to continue mopping as scheduled. The manager refused to give me any corporate info and told me to look it up myself instead. After looking up previous recent reviews it appears the manager who refuses to give her name out, is allegedly connected to someone who owns the franchise. That’s why so much negligence, danger and customer dissatisfaction persists. But I did call the health dept. to report the multiple violations at this location.
Atmosphere: 1
Food: 1
Service: 1
Zoe Mill
My niece slipped and cracked her head open at this location. The manager who refused to tell me her name said there was nothing she could do they have to clean the floors because they’re dirty. They offered to call an ambulance I declined but added photos of my injury and want people to be aware that this franchise does not care about their customers. Whether it’s a little elderly couple coming in for a cup of coffee or pregnant women who could slip and get injured.
Atmosphere: 1
Food: 1
Service: 1
John Hummel
The best fountain pop around!
Atmosphere: 5
Service: 5
Terryjane Ann Duszik
Food gets cheaper all the time. Can't even call it a hamburger. It's a smashed patty
Atmosphere: 4
Food: 1
Service: 2
Mustafa Sammor
The woman at the pay window actually told me she was “in the mood to fight” and demanded I “get out of the car” to say it to her face. Mind you, all I asked was how much it would be to upgrade my meal to the next size? This isn’t just bad customer service—it’s completely unhinged. The staff is an absolute disgrace to Brunswick and acts like they just got out of prison and couldn’t care less about anyone else. Total nightmare. Corporate needs to clean house.
Atmosphere: 1
Food: 1
Service: 1
Charles Fumich
This location takes forever just for a happy meal for my daughter I had to pull up and wait 20 mins 🤦
Atmosphere: 1
Food: 1
Service: 1
Matthew
This place is garbage terrible employees. They forget everything. Screw it up and then get mad when they they continue so they make careless mistakes . Durr
Atmosphere: 1
Service: 1
Willie J Barnett 3
Number 6..not Number 2🤷♂️
Atmosphere: 4
Food: 3
Service: 3
Tim Stein
Drive thru was speedy quick
Atmosphere: 3
Food: 5
Service: 5
Jessica L.
Last several times I visited this location in Brunswick, both breakfast and dinner hours, the staff has ALL cars pull out of the drive thru line and pull into parking spots and the pull ahead lane by the curb. Each time there has been no less than 6 cars sitting, pulled over and not a single car at the drive thru window waiting just so they can falsify the speed to service metrics they are measured against. I hope someone from corporate reviews these write-ups and goes to check out the shame management practices at this location. Oh, and I’d expect amazing hot fries for having to wait - no. Each time one person walks out with a tray of all 6-8 orders, having waited on all of them to server any of them.
Went through the drive thru aug. 10th about 5:30 PM got the entire order wrong...went back through the drive thru, again nothing was fixed, and they gave us the same exact items. Had to go into the store...the woman at the front accused us of saying we ordered it wrong...twice.... finally gives us our food, we opened one if the other items in the order...again completely wrong. We took the loss. 0/10 experience.....I reccomend the KFC across the street if youre going to get fast food
Atmosphere: 1
Food: 1
Service: 1
Марченко Артём
I asked for just one salt and they screamed on me and say to come back with my mom
Atmosphere: 1
Food: 1
Service: 1
Марченко Денис
me and my friends asked for salt and they scream on us and say to come back with our moms
Atmosphere: 1
Food: 1
Service: 1
Bohdan Osypchuk
I order just salt because my food was unsalted and they scream on me and just say to that I need to get out and come with my mom and all of these because of salt
This location is being ran by negligent managers. After being injured on a sopping wet floor at 7o clock at night (so not at closing) I alerted them someone could get hurt- the female manager laughed in my face refused to tell me her name and told her co worker to continue mopping as scheduled. The manager refused to give me any corporate info and told me to look it up myself instead. After looking up previous recent reviews it appears the manager who refuses to give her name out, is allegedly connected to someone who owns the franchise. That’s why so much negligence, danger and customer dissatisfaction persists. But I did call the health dept. to report the multiple violations at this location.
Atmosphere: 1
Food: 1
Service: 1
My niece slipped and cracked her head open at this location. The manager who refused to tell me her name said there was nothing she could do they have to clean the floors because they’re dirty. They offered to call an ambulance I declined but added photos of my injury and want people to be aware that this franchise does not care about their customers. Whether it’s a little elderly couple coming in for a cup of coffee or pregnant women who could slip and get injured.
Atmosphere: 1
Food: 1
Service: 1
The best fountain pop around!
Atmosphere: 5
Service: 5
Food gets cheaper all the time. Can't even call it a hamburger. It's a smashed patty
Atmosphere: 4
Food: 1
Service: 2
The woman at the pay window actually told me she was “in the mood to fight” and demanded I “get out of the car” to say it to her face. Mind you, all I asked was how much it would be to upgrade my meal to the next size? This isn’t just bad customer service—it’s completely unhinged. The staff is an absolute disgrace to Brunswick and acts like they just got out of prison and couldn’t care less about anyone else. Total nightmare. Corporate needs to clean house.
Atmosphere: 1
Food: 1
Service: 1
This location takes forever just for a happy meal for my daughter I had to pull up and wait 20 mins 🤦
Atmosphere: 1
Food: 1
Service: 1
This place is garbage terrible employees. They forget everything. Screw it up and then get mad when they they continue so they make careless mistakes . Durr
Atmosphere: 1
Service: 1
Number 6..not Number 2🤷♂️
Atmosphere: 4
Food: 3
Service: 3
Drive thru was speedy quick
Atmosphere: 3
Food: 5
Service: 5
Last several times I visited this location in Brunswick, both breakfast and dinner hours, the staff has ALL cars pull out of the drive thru line and pull into parking spots and the pull ahead lane by the curb. Each time there has been no less than 6 cars sitting, pulled over and not a single car at the drive thru window waiting just so they can falsify the speed to service metrics they are measured against. I hope someone from corporate reviews these write-ups and goes to check out the shame management practices at this location. Oh, and I’d expect amazing hot fries for having to wait - no. Each time one person walks out with a tray of all 6-8 orders, having waited on all of them to server any of them.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Went through the drive thru aug. 10th about 5:30 PM got the entire order wrong...went back through the drive thru, again nothing was fixed, and they gave us the same exact items. Had to go into the store...the woman at the front accused us of saying we ordered it wrong...twice.... finally gives us our food, we opened one if the other items in the order...again completely wrong. We took the loss. 0/10 experience.....I reccomend the KFC across the street if youre going to get fast food
Atmosphere: 1
Food: 1
Service: 1
I asked for just one salt and they screamed on me and say to come back with my mom
Atmosphere: 1
Food: 1
Service: 1
me and my friends asked for salt and they scream on us and say to come back with our moms
Atmosphere: 1
Food: 1
Service: 1
I order just salt because my food was unsalted and they scream on me and just say to that I need to get out and come with my mom and all of these because of salt
Atmosphere: 1
Food: 1
Service: 1
Good McDonald's as normal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin
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