Panera Bread
1405 Parschen Rd, Brunswick
(330) 220-4408
Recent Reviews
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Savannah always helps me out every time i call! She is so sweet, always love eating at panera but sweeter people makes it even better!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Cinnamon Crunch Bagel, Chips, Everything Bagel with Plain Cream Cheese, Mac & Cheese, Cinnamon Roll
Ordered a tuna sandwich and changed the bread to black pepper focaccia. It was a Sunday around 5:00 PM. The bread was hard as a rock. When I called to complain, they were only going to give me half a sandwich. I paid for a whole. Called the next day and spoke to a very rude manager "L" who outright insinuated I was lying. Told me to call corporate. I did. Received an email from corporate basically also telling me I was lying. And I totally agree with other reviewers. For a $9.50 sandwich you would think the bread would be fresh and there would be more than just a film coating of tuna. This location is the worst.
Atmosphere: 1
Food: 1
Service: 1
Panera Bread has a pretty consistent experience in every location. The pick two options are usually a good deal.
Atmosphere: 5
Food: 5
Service: 5
This location serves old, stale bread on sandwiches with very little meat or toppings. Can't understand how this place still exists with such poor quality food. Nail in the coffin... won't be going back.
Food: 1
The food is always tasty. It is WWAAYY overpriced. $55 for 3 for lunch?
Atmosphere: 4
Food: 4
Service: 4
Placed a group order with them. They forgot one of the items. Ok, things happen we’re all human and we make mistakes, no big deal. So I called to tell them, and the person on the phone got snippy and was rude almost immediately. I was shocked when she identified herself as the manager. She snapped at me that I must be lying because she packed that order herself and she doesn’t make mistakes… Welp, she did.
Atmosphere: 1
Food: 1
Service: 1
Here is from our frist time been here and we are feeling pleasant
Atmosphere: 5
Food: 5
Service: 5
Be sure to check your bag before you drive away on your next drive through service at this location.This is not the first time when items from my order didn’t make it in the bag. I called to complain about it, but I felt that zero accountability came from whom ever I talked to.
Service: 1
Went through the drive through, felt rushed the entire time, then i get to the window and they got every item on my order wrong. they probably weren’t even listening to what I was saying. this place is going downhill fast and it’s sad to sew
Atmosphere: 1
Food: 4
Service: 1
Our best place to meet
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Grabbed lunch. Food was good. Although, the floor was dirty and also most tables. It made it a little unappetizing to eat.
Atmosphere: 2
Food: 4
Service: 4
This is such quaint little Place to go.
We come in as a group & They treat us great.
Super Clean, friendly and the food is great.
Thanks Guys for making our day.
Atmosphere: 5
Food: 5
Service: 5
They forgot my BLT in my order.
How can you do this to a pregnant lady?
They are not capable of cutting a bagel. They literally butchered a dozen of them don’t check for quality.
Food: 1
Service: 1
Service was terrible. I was treated like an inconvenience when I picked up my order I placed in advanced. Spent $250 for my team to have breakfast in the office and the women in a fannel with dark hair behind the counter acted like she was put out. I asked for her help to place the same order for the next day. She was very annoyed. When I said I can do it myself, she
said that would be better because there were too many buttons on the screen. Then continued to make comments. Because of that employee, they lost another $250 order as well as any of my business going forward.
Atmosphere: 2
Food: 5
Service: 1
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