Steak 'n Shake
3316 Center Rd, Brunswick
(330) 558-0308
Recent Reviews
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This place is so unsanitary. The one time I’ve eaten inside, my friend got a VERY long piece of HAIR in his burger. I figured oh this is a one off, sometimes accidents happen it’s fine. But today I spent thirteen dollars on a meal for myself and about the same for my boyfriend. I ate the fries and they were okay, bland but not bad. Then I ate my burger, I was about half way through it when I seen something coming out of it. At first I thought it was the little onion strings that come from the skin. Then I realized there wasn’t any onions on the burger, so I grabbed it and pulled it out. Sure enough it was a piece of hair. I spit out my food immediately. I’m so sick of this places unhygienic ways. You CANNOT serve people food with HAIR in it.
Atmosphere: 2
Food: 1
Service: 2
Slowest service on the country!!! 20 minute drive through wait time with no cars in line
Atmosphere: 1
Food: 1
Service: 1
Terrible service
The Frisco Burger is just as good as ever!
Atmosphere: 4
Food: 4
Service: 4
Horrible staff.
Rebecca is a rotten manager.
This is a pitiful location.
Atmosphere: 1
Food: 1
Service: 1
Good fresh food and great customer service! And if course, amazing shakes!!
Atmosphere: 5
Food: 5
Service: 5
Nice staff. Easy ordering. Our selective eater loved the grilled cheese with added bacon. The milk shake flavors weren’t too strong. Would come again.
Food: 5
Service: 5
The brunswick location was disgusting. Nothing was clean. The Windows and booths were covered in greasy handprints, old food under the tables, the corners of the walls were filthy. The pop station was so gross and the pop had no carbination. I went to use the restroom and it had trash and diapers on the floor, no soap or paper towels. The fries tasted like they had been cooked in old oil. If my children had not wanted to eat, I would have left at the kiosk.
Atmosphere: 1
Food: 3
Service: 1
Honestly love the place and the food is always good!! Would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
You order your food at a kiosk, someone does bring it to you, but it's basically a slow version of fast food. Food and prices are decent.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Service could have been a higher score but because it's all a kiosk experience now LOL. All they do is make your food and give it to you so half the work LOL and that's fine. Hopefully they're getting paid a little extra but anyways the food was pretty good if I ever remember my burger was on a juicy side with all my fixings. Not complaining. I like it. Good juicy or wet Burger. But everything is still good. It's been awhile since I have been here. The place was decently clean. Probably could have been better cleaned but as seen or worse at other places.
Atmosphere: 3
Food: 4
Service: 3
dear karla.
the food you just prepared me was better sex. i haven’t felt anything remotely similar to the way this food made me feel EVER. keep your head up high queen and i love you
Atmosphere: 5
Food: 5
Service: 5
When I say service was phenomenal I mean it we love going to this one when we’re in the area it’s the best IMO😌☺️☺️☺️☺️👈🏾
Atmosphere: 5
Food: 5
Service: 5
Always nice to come here, staff always polite and fast
Atmosphere: 5
Food: 5
Service: 5
Lady that brought our food literally threw our food down hard enough to make the fries jump out of the basket onto the table
Atmosphere: 5
Food: 5
Service: 1
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